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Transformation: Where the Value Lives
Amelia Muller,
Group Head: Resourcing
Standard Bank
#intalent
Dramatic shift: Needed to transform
Transactional
recruitment
Agency
Orientation
Business
Differentiator
+
Commercial
Business Partner
Challenge 1: Complexity in candidate attraction
Fierce competition for scarce skills
Myriad of sourcing channels to leverage
Brandappeal&reputation
Demand&Supplydynamics
Challenge 2: A seamless candidate experience
Experience Slick on-boarding experience…
the moment of truth
Hiring Manager chemistry
Career & Learning prospects
Candidate
Authentic EVP
What’s in it for me
Instant
gratification
Challenge 3: Insightful analytics in Big data era
Market intelligence
+
Candidate research
+
Measurable MI
=
Business Sweet Spot
Smart Data Mining
Challenge 4: From order taker to expert advisor
Expert
advisor
On top of latest
industry trends
Business demand
planning for proactive
delivery
Speak the language
of HR and business
Food for thought: Where the magic lives…
1. The candidate is a potential
customer
2. And a customer is a potential
candidate
Same energy and effort must be invested in the candidate experience and
smartly leveraging brand and customer marketing efforts
Food for thought: Resourcing Savvy in digital era
 Agility to adapt in fast changing
social media landscape
 Critical to engage with young
talent
 Continued sourcing channel
optimisation investment
And a final thought…
The Factor
Human The of the
matter is how top
talent feel about the
organisation and
their leaders…
… not only what
they think and do
Thank you!
Amelia Muller,
Group Head: Resourcing
Standard Bank
#intalent
Transformation: Where the Value Lives - Amelia Muller, Standard Bank

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Transformation: Where the Value Lives - Amelia Muller, Standard Bank

  • 1. Transformation: Where the Value Lives Amelia Muller, Group Head: Resourcing Standard Bank #intalent
  • 2. Dramatic shift: Needed to transform Transactional recruitment Agency Orientation Business Differentiator + Commercial Business Partner
  • 3. Challenge 1: Complexity in candidate attraction Fierce competition for scarce skills Myriad of sourcing channels to leverage Brandappeal&reputation Demand&Supplydynamics
  • 4. Challenge 2: A seamless candidate experience Experience Slick on-boarding experience… the moment of truth Hiring Manager chemistry Career & Learning prospects Candidate Authentic EVP What’s in it for me Instant gratification
  • 5. Challenge 3: Insightful analytics in Big data era Market intelligence + Candidate research + Measurable MI = Business Sweet Spot Smart Data Mining
  • 6. Challenge 4: From order taker to expert advisor Expert advisor On top of latest industry trends Business demand planning for proactive delivery Speak the language of HR and business
  • 7. Food for thought: Where the magic lives… 1. The candidate is a potential customer 2. And a customer is a potential candidate Same energy and effort must be invested in the candidate experience and smartly leveraging brand and customer marketing efforts
  • 8. Food for thought: Resourcing Savvy in digital era  Agility to adapt in fast changing social media landscape  Critical to engage with young talent  Continued sourcing channel optimisation investment
  • 9. And a final thought… The Factor Human The of the matter is how top talent feel about the organisation and their leaders… … not only what they think and do
  • 10. Thank you! Amelia Muller, Group Head: Resourcing Standard Bank #intalent