Lisa Simon's Resume

1. Lisa Marie Simon, LCSW-R, LNHA
Madison Park Gardens, 6U
Port Washington, NY 11050
(516) 554-7833
lisasimonmpg@gmail.com
CAREER HIGHLIGHTS
• As ADHCP Program Director increased and able to maintain 100% registrant occupancy
• As Director of Marketing successfully maintained 95% census occupancy during 6 year tenure
• Created, presented power point presentations to spearhead business development
• “Train the Trainer Program” in the Excellence in Customer Service Initiative
PROFESSIONAL SKILLS
• Energizes, Empowers Others
• Positive Attitude With A Passion
• Independent Self-Starter
• Stellar Systems Improvement Leader
• Identifies and Captures Business Development Opportunities
• Solution Focused Stake Holder
EMPLOYMENT
Hillside Manor Long Term Skilled Nursing Facility, Hollis Queens, New York
Director of Adult Day Healthcare Program, 4/2015-8/2017 (Program Closed)
• Responsible for the organization and administration of the Program in accordance with estab-
lish and recognized standards, policies and practices
• Maintain direct liaison with key personnel or inter-disciplinary teams and all applicable de-
partments to ensure conformity of standards, policies and practices
• Responsible for overseeing the day-to-day operations of the Program and ensure that the
Federal, State and DOH Standards are met and maintained at all times
• Monitor and facilitate maintenance of staff qualifications (CE credits, licensure, registrations).
• Conduct conferences and discussions with key personnel of the multi-disciplinary team to en-
courage participation in formulating Program objectives and procedures
• Responsible for the services and coordination of financial reimbursement with registrants,
families, Medicaid services and Managed Long Term Care Plans
Nassau Extended Care Facility, Hempstead, New York
Director of Adult Day Healthcare Program, 2/2014-2/2015
• Responsible for the organization and administration of the Program in accordance with estab-
lish and recognized standards, policies and practices
• Responsible for establishing objectives for the Adult Day Healthcare Program in the nursing
home and the organizational structure for achieving these objectives
• Responsible for arranging pre-registration interviews and coordination of medical histories for
the purpose of making clinical observations relevant to behavioral or emotional problems,
physical abnormalities and interpretation of the attending physician’s recommendations

2. Highfield Gardens Care Center, Great Neck, NewYork
Director of Adult Day Healthcare Program, 6/2009-2/2014
• Responsible for generating policy, procedure and protocols to prepare for Department of
Health survey process with success and compliments from DOH Surveyors
• Challenged to and reduced language barriers to provide quality program via hiring bilingual
staff, providing bilingual signage and communications
• Within two months of arrival able to bring and retain census to 100%; launched attendance
scheduling program to maintain regular and full capacity
• Collaborating with physicians, other health professionals, and area leaders to develop mean-
ingful business opportunities which also serve the community
Cold Spring Hills Center for Nursing & Rehabilitation, Woodbury, New York 7/2002-6/2009
Assistant Director - Adult Day Healthcare Program, 7/2007-6/2009
• Responsibilities included participation in processes that ensured compliance with Federal and
State regulations, as well as adherence to the facility’s philosophy and policies as they applied
to providing quality of life and the highest level of resident care
• Reviewed incident reports and other information regarding occurrences in the facility ensuring
that high-risk events were addressed efficiently and effectively
• Key liaison to community health professionals regarding the referral, admission, treatment,
discharge processes
• Assumed all program responsibilities in absence of Director
Administrator-In-Training (AIT) - Sea Cliff Building (216 Beds) 8/2005-7/2007
• Managed, analyzed risk and performance improvement data, conducted risk management
and performance improvement educational programs
• Ensured efficient daily operations through staff management including interdepartmental
communication and tracking systems, financial planning and budget compliance. Participate
in select committees and resident councils related to assessment of resident care
• Planned, developed and presented specialized in-services to facility staff to enhance aware-
ness of performance improvement and risk exposures
Director of Marketing and Community Relations - 7/2002-7/2007
• Planning, implementation of comprehensive community-relations program to maintain full
census at 672 residents
• Presented and maintained accurate marketing information and account management sys-
tems; developed program enhancements and strategic marketing initiatives
• Directed, supervised and evaluated the training of the Excellence In Customer Service Pro-
gram provided to over 1,000 employees
EDUCATION
• Master of Science of Social Work - St. Louis University
• Bachelor of Science of Social Work - St. Louis University
LICENSES
• New York State Licensed Nursing Home Administrator #05263
• Licensed Certified Social Worker - New York #063055
• Licensed Clinical Social Worker - Missouri #SW002482