Sensis’ experience of its successful foray into the mobile space was presented at the recent Digitech conference in Sydney. Mobile’s unique ability to connect businesses with consumers has been expounded upon frequently over the past few years, but it’s really in 2012 that we’re finally seeing the much heralded tipping point in terms of usage. Sensis’ mobile portfolio continues to see outstanding growth and in May 2010 it saw 3 million visits during the course of the month.
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Mobile Usage In Australia: A Sensis Perspective
1. Mobile Usage Insight Australia Digitech, Sydney June 3, 2010 Lisa Womersley, Sensis
2. Critical factors in Sensis’ mobile success KPI’s that matter Web apps vs client apps Location-based insight
3. Is it finally the Year of the Mobile ( really? ) Well, it’s smaller than desktop internet right now So Why Care?
4. … But But it will continue to grow steadily. And by 2015 the mobile web will be bigger than desktop Internet use.* That’s big. And soon. Morgan Stanley: Mobile Internet Report 2009 http://bit.ly/aFW9Ns
5. Why is this happening? 3G adoption Morgan Stanley: Mobile Internet Report 2009 http://bit.ly/aFW9Ns VOIP Social networking Video More affordable data plans Impressive devices
6. Critical factors in Sensis’ mobile success What we’ve learned from over 50,000,000 mobile visits
8. At Sensis, Mobile now makes up 12% of all digital usage That’s double last year’s share Source: Omniture Site Catalyst April 2010 compared to April 2009; top 4 sites
10. On average, 39% of traffic to on the iPhone 1 app 1 device Source: Omniture Site Catalyst, April 2010 White Pages and Yellow Pages Mobile comes from
22. Source: Omniture Site Catalyst, April 2010 At least 30% of searches on Yellow Pages Mobile request information on local businesses nearby
23. How Mobile Advertising Is Different Underlying data overlay Permission-based Location dependent
24. Meaning? Tech is transformative: Europe + printing press ≠ Europe + books = New Europe The first ‘Augmented Reality’ Source: Media Theorist Neil Postman
25. Meaning? Personalised, location-aware mobile is transformative: Person + location-aware device ≠ personalised device = new person ‘ Augmented Communication’
26. Analysis of Australian Call patterns We analysed over 3 million call patterns in the Telstra network in May to match user behaviour to potential mobile advertising models
Consumer are embracing mobile advertising( http://mashable.com/2010/05/12/mobile-advertising-study/) Of the roughly 1,000 smartphone users surveyed, 52% claim they have acted on an advertisement in an app and 18% have made a purchase directly from an ad in an app in the last month. 53% said they were willing to share their location to receive more relevant advertising and a full 76% said they would prefer to download a free, advertising-supported app instead of paying an upfront fee for the same app. “With nearly half of the on-the-go mobile audience saying they are more likely to engage with an ad that is relevant to their current location, this is an opportunity brands and agencies are more rapidly embracing.” Potential Mobile Advertising Models based on call patterns: Selling Time-Dependent Reach – using mobile call pattern modelling Selling segment-specific reach – using call patterns combined with segmentation information Selling search-specific reach – using search characteristics