Most companies claiming to, or wanting to, be agile, start at the team level. Often this involves adopting a model or framework that either only has those parts, or ignoring the Program and Stategy level changes. At best this inspires a change journey, but more often this yields little impact on the long term business metrics. In this session I will draw in my different experiences, as a Business Manager, Product Lead, and Coach designing effective orgs at Spotify, to demonstrate how the 3 lenses of Systems, Science and Sapiens, help in gather broader perspective, which ultimately leads to more effective, longer lasting, impact.

1. @cliffhazell
Beyond Copy
Paste Agile
Cliff Hazell
Director - Cognician Group
cliff@cog.group

2. @cliffhazell

5. How do we
move beyond
“Copy Paste”?
@cliffhazell
cog.group

6. Systems
Science
Sapiens
@cliffhazell
cog.group

7. System
Context
@cliffhazell
cog.group

8. Can you
delivery by
yourself?
@cliffhazell
cog.group

9. “If you can achieve your
goals alone, you aren’t
thinking big enough”
@cliffhazell
cog.group
Amber Vanderburg

10. Can the Team
deliver them
self?
@cliffhazell
cog.group

11. @cliffhazell

13. Why speed up
working,
if waiting is
most of
lead time?
@cliffhazell
cog.group

14. Visualise and
Manage flow
End-to-end
@cliffhazell
cog.group

15. B C DA
B C DONEA B C DONEA B C DONEA
coord 1
coord 2
coord N
Level1:operational
Level3:strategy
…
team 1 team 2 team N
B C DA
deliver DONErealizeconcept
deliver DONErealizeconcept
C DONEBA
Level2:end-2-endcoordination
FLIGHtlevels
@cliffhazell
www.cog.groupCredit: @klausleopold (LEANAbility)

16. B C DA
B C DONEA B C DONEA B C DONEA
coord 1
coord 2
coord N
Level1:operational
Level3:strategy
…
team 1 team 2 team N
B C DA
deliver DONErealizeconcept
deliver DONErealizeconcept
C DONEBA
Level2:end-2-endcoordination
FLIGHtlevels
@cliffhazell
www.cog.groupCredit: @klausleopold (LEANAbility)

18. Can’t include
(Marketing,
Infra etc)…
now?
@cliffhazell
cog.group

19. Start where you are.
Zoom out.
Go left. Go right.
Discovery the
System
@cliffhazell
cog.group

20. Who has
one thing
todo this
week?
@cliffhazell
cog.group

21. Which is the
companies
top prio?
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22. @cliffhazell
What do you
visualize?

23. @cliffhazell
Hiring? Onboarding?
Improvement?
Knowledge sharing?
Learning?

24. @cliffhazell
“More companies die of
indigestion than starvation”

26. @cliffhazell
cog.group

27. Focus
Don’t let #3
block #1
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28. @cliffhazell
Further reading

29. Think
End-to-End
Don’t let #3
block #1
@cliffhazell
cog.group

30. Use the
Science
machine
@cliffhazell
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32. Forecast:
10% rain
It’s raining
I’m wrong?
@cliffhazell
cog.group

33. What
happened
after you
delivered?
@cliffhazell
cog.group

34. “What makes a decision
great is not that it has a
great outcome. A great
decision is the result of
a good process, and
that process must include
an attempt to accurately
represent our own state
of knowledge”

35. Hypothesis
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36. Assumptions
and
Probability
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38. “Decentralising control
requires decentralising both
authority to make decisions
and the information to make
them correctly”Don Reinertsen
@cliffhazell
cog.group

39. Cadence of
Feedback
Loops
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40. 1 Achieved + Learned
2 Planned next
3 On our minds
4 Stressed by
5 Need help
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cog.group

41. Shutdown
Un-productive
paths, quickly
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cog.group

42. @cliffhazell
Read more…

43. Hypothesis
Cadence of
Feedback
Loops
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cog.group

44. Sapiens.
But…
“People
resist
change”
@cliffhazell
cog.group

45. or…
“Won’t
work
unless we
tell them”
@cliffhazell
cog.group

46. “If you have dead wood in
your company,
either you hired dead wood.
Or you hired live wood,
and killed it”
@cliffhazell
cog.group

47. @cliffhazell
cog.group

48. @cliffhazell
cog.group

49. Are we safe
to fail?
@cliffhazell
cog.group

50. Invest in technology that enables recovery.
‣ CI
‣ CD
‣ Slice experiments smaller.
Meeting a
Leader?

51. Invest in technology that enables recovery.
‣ CI
‣ CD
‣ Slice experiments smaller.
Performance
Review?

52. Invest in technology that enables recovery.
‣ CI
‣ CD
‣ Slice experiments smaller.
Restructure?

54. @cliffhazell
cog.group

55. The Power of
“Yet”
@cliffhazell
cog.group

57. “Becoming is
better than
being”

58. Create Safety to fail
For Shipping
and Sapiens
@cliffhazell
cog.group

59. Am I
Biased?
@cliffhazell
cog.group

60. @cliffhazell
cog.group

61. @cliffhazell
cog.group

62. @cliffhazell
cog.group

63. Diversity is being
invited to the party.
Inclusion is choosing
the music.
@cliffhazell www.cog.group

64. Intentionally
design around
Bias
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65. Anon CV
screening?
@cliffhazell
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66. Pre-reads?
Notes?
@cliffhazell
cog.group

67. @cliffhazell
Further Reading

68. Safety to Fail
Design
around your
Biases
@cliffhazell
cog.group

69. Systems
Science
Sapiens
@cliffhazell
cog.group

70. @cliffhazell
Visualisation to see the end-to end value
stream, and Focus to achieve Flow.
Use Hypotheses, and a Cadence of
Feedback loops to make learning possible.
See the benefit of diverse teams, by
designing around your Bias, embracing
growth mindset, and safety to fail.
Sapiens
Science
Systems

71. @cliffhazell
Thank you!
Cliff Hazell
Director - Cognician Group
cliff@cog.group
Twitter @cliffhazell