120625 WCDM Quorum Lang

Disaster Recovery with Hybrid Cloud
When Minutes Matter Most
Larry Lang
President and CEO
+1 408 219 1276
larry.lang@quorumlabs.com

1 © 2012 QuorumLabs Inc. June 29, 2012 Confidential

Quorum Quick Facts
One-click backup, recovery and continuity hybrid cloud services
Business
and appliances that are affordable to own, quick to install, and
focus
simple to use
Small to medium sized companies in banking, legal, accounting,
Target markets
healthcare, government, manufacturing, logistics…
Protecting thousands of servers for hundreds of customers
Penetration
in 10 countries
Employees Almost 50 (and hiring!)
Recent $11M funding round led by Airtek Capital Group,
Investors joined by existing stockholders and new investors
—Over $17M raised in total
Founded 2008, derived from defense technology,
Timeline
first shipments in early 2010
Headquarters Fremont, California


It’s a digital world and businesses are
more dependent than ever on their IT systems


Case Study: Hurricane Irene in Vermont

• Sunday, August 29, 2011
• Winooski River overflows
in Montpelier and
Waterbury
• Floods state government
data centers on lower
floor and basements
“As with every best laid plan
that has never been tested
there were some variables
that we didn’t count on
such as the speed with which
the river would rise.”
• Weeks to restore normal
operations


Case Study: False Security in New Orleans

• October 25, 2010
– Five years after Hurricane Katrina
• Parish of Orleans Civil District Court
mortgage and conveyance database
crashes
– Index of thousands of mortgage records,
filling two floors
• Cloud backup service stopped receiving
good updates in July, older records
purged to save money
– No testing to reveal problem
• New Orleans with no real estate records
or transactions for over 3 months
– About 179,000 paper records
manually re-entered
• Clerk of Court Dale Atkins still employed
– Acting CTO Tynia Landry is not


Case Study: Hot or Not? at Midwestern Bank

• September 13, 2011
• Blade server firmware
upgrade introduces bug
– False positive temperature
readings cause intermittent
processor blade shutdowns
• Prevented processing of
checks and deposits
– Diagnosis, fix, and testing
required about 4 weeks
• Fortunately, high-
availability recovery
system allowed continued
operations


Lessons Learned: Business IT Disaster Recovery

• Natural disasters grab
headlines, but mundane
problems dominate
– Facilities (fire, plumbing...)
– Hardware (disk failure, board burnout...)
– Software (BSOD, update gone rogue...)
– User Error (deletion regret...)
• Big gap between “ought to
work” and “known to work”
– Frequent testing only way to
bridge this gap
• Backups automated, yet most
recovery still manual
• It’s not about backup, but how
fast you’re back up


How fast could your business recover
from a failure if it happened today?

Only Downtime costs a
mid-sized company
of companies with fewer than
an average of
25 servers said they could
withstand only one hour or
of SMBs have tested less of downtime before
their backup plan. losing revenue or suffering an hour.
other significant adversities.

Symantec SMB Disaster ESG Research Report Aberdeen Group
Preparedness Survey 2010 2012
2011


Issues with current options for
protecting servers, applications and data
Traditional Backup Replicated Data Center Cloud Backup (Storage)
• Lengthy restore— • Costs more than double • Longer restore because of
hours or days • Complex to integrate and limited download
• Infrequent, maintain multiple • Waiting for media
inconvenient testing components shipments
• Unwieldy offsite media
Was all data written?
Can it be read?
How to be sure?

7 vendor products
230 manual pages
>700 lines of scripts
“More than 50% of the time, a full recovery 3 TB download
attempt from tape will result in failure.” >6 months @ 1.5 Mbps
Hurwitz and Associates >3 days @ 100 Mbps


Traditional Backup Obsolete

• Assumed that disaster recovery involved replacing destroyed
physical computers with new equipment
• Hours or days to purchase, rack, power, connect
network, update operating system, install applications, restore
data
• Testing involved similar costs and effort, and thus infrequent
(quarterly in best practice)


New Technologies Revolutionizing Recovery

Cloud Virtualization

• Delivery of computing and storage • Creation of a virtual machine that
capacity as a service acts like a real computer with an
• Allows incremental changes to be operating system, but logically
sent over an Internet connection, sharing the underlying hardware
avoiding daily pick up of tapes or • Allows rapid creation of
disks replacement systems


Typical Business IT Environment
Plus One-Click Recovery

One-Click Recovery
Offsite Cloud

One-Click Recovery
Onsite Appliance


Server Failure
Disrupts User Applications


One-Click Recovery
Restores Business Almost Instantly


How It Works

 Snapshot the servers
 Send data to repository
POS Mail
Mail Database
POS Mail Database

Internal network

With one click,
the recovery node
becomes production


Automatic and On-Demand Recovery Testing
Makes Sure You’re Protected


One-Click Recovery System
Integrated Components

Deduplication Virtualization
Replicated Migration
Storage (P2V&V2V)

Backup Monitoring


One-Click Recovery Installations

“Not only is Quorum easy to use,
but it allows us to satisfy auditors
through regular testing of our
systems and we can immediately
recover data should something
fail.”
Phil Nigro, IT Manager.
Comhar

“We know that in any situation, we
can recover our data, applications
and servers by simply pressing a
button. It certainly takes the
pressure off.”
Wayne Bailey, Network Administrator,
Reno Refractories


City of Corner Brook, Newfoundland
Fast Recovery Time Key to Maintaining City Services

• City administration, tax
collection, animal control, and other
public services
• Population: 26,623 (CA 2011)
• City employees: 100+
• Protecting 7-8 physical servers

“If our server goes down, email could
be out for 24 to 72 hours. When you’re
living in Newfoundland, there’s no
easy access to resources and it might
take two days to get new equipment
delivered – not to mention set-up time.
Peace of mind is #1 for us and [one-
click recovery] gives us the assurance
that our email and applications will be
back up within minutes of a failure.”
– Frazer Parsons,
Computer support specialist,
City of Corner Brook


Ecom Access, Montreal
Instantly Restore Client Databases and Websites Should Disaster Strike

• Full-service online marketing agency,
offering complete solutions for
Search Engine Optimization,
Affiliate Marketing, and Social Media
• Clients: More than 150
• Employees: <50
• Protecting ~15 physical and virtual
servers

“[One-click recovery] transforms a time-
consuming and complex process into
something that’s now very easy.
Everything that’s needed for the task is
included within the…appliance.”
– Catalin Petria,
CTO,
Ecom Access


Disaster Recovery with Hybrid Cloud
When Minutes Matter Most

• Business IT systems more important than ever
– Even small- to medium-sized business demand recovery in
minutes, not hours or days
– Prepare for major natural disasters and mundane problems with
hardware, software, and errors
• New technology makes one-click recovery possible
– Hybrid cloud services
– Virtualization
– Source deduplication
– Automation
• Dependable, easy and affordable
– Recovery in moments
– Restoration at your convenience
– Daily automated testing now state of the art


It only takes a few minutes
to keep your business running

Larry Lang
President and CEO
+1 408 219 1276
larry.lang@quorumlabs.com


120625 WCDM Quorum Lang

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