This document provides an overview of digital supply chain services from BDO. It discusses (1) how business is changing in the digital era, with new models for buying, selling, marketing and management; (2) the evolution of supply chain models from standard to social and ecosystem-based approaches utilizing tools like CRM, mobile apps, and data analytics; and (3) how companies can transform digitally through developing people's skills, reengineering processes, and implementing new technology solutions. The goal is to help companies increase efficiency, speed, and competitiveness through digital transformation.

1. BDO Services overview
DIGITAL
SUPPLY CHAIN
CHUỖI CUNG ỨNG SỐ
Bạn bắt đầu từ đâu?
Le Ngoc Quang
08/2018
Where should begin?

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BUSINESS IN DIGITAL ERA
Digital supply chain
Next generation
Digital transformation
CONTENT

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BUSINESS IS CHANGING
Buying
behaviour
Sales action
Marketing
objective
Management
system
People skills New vision

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AROUND US
Page 4 BDO: Key slides 2017 CONFIDENTIAL
E-government
E-commerce
E-tax E-bank
E-
invoice
E-
documents
Smart
business
Smart
contracts
Smart
chain

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SERVICES SUPPLY

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DIGITAL ERA

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Business in digital era
DIGITAL SUPPLY CHAIN
Next generation
Digital transformation

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STANDARD SUPPLY CHAIN
Supplier
• PO
• Logistic
• Inventory
Company
• Orders balance
• Logistic
• Inventory
• Cash balance
Customer
• Sales order
• Delivery
• Payment

9. BDO Services overview
Supplier
• PO
• Logistics
• Cash flow
Company
• Supply balance
• Logistic balance
• Inventory balance
Distributor
• Sales order
• Logistics
• Inventory
Reseller
• PO to distributor
• Sales management
• Inventory
Retailer
• PO to uppers
• Retail management
• Inventory
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DISTRIBUTION CHAIN
ASM
Sales sup
Salesman
DMS

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ECOSYSTEM OF SUPPLY CHAIN
Supplier
• PO
• Logistics
• Inventory
Company
• Orders balance
• Logistic balance
• Inventory balance
Distributor
• Sales order
• Logistics
• Inventory & forecast
Reseller
• PO to uppers
• Sales management
• Inventory & forecast
Retailer
• PO to uppers
• Retail
management
• Inventory &
forecast
Consumer
•Know
products
•Search for
•Feed back
Auto-
submit
Auto-
submit
Auto-
submit
Auto-
submit
Auto-
submit
CRM Social
CRM
Automatic e-documents
Mobile
apps
ASM
Sales sup
Salesman

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DISTRIBUTION MAP
Realtime collection data
Centralized information
Shortest time
Shortest distance
Correct measurement
Maximize benefits

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GOALS OF EACH MATURITY
Processes
Distribution
system &
ERP
application
DMS +
Social CRM
+ BI…
integration
with ERP
Online map
of supply
products
Interaction
with
consumers

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Business in digital era
Digital era supply chain
NEXT GENERATION
Digital transformation

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SOCIAL SUPPLY CHAIN
Connection
(collaboration)
Location
(community)
Management
(intelligence)
Information
(communication)
CRM
Social
CRM
Mobile
apps
ERP
Sales
outsource
DMS
Social
Sales
Shipment
share
Sales
share

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SUPPLY CHAIN EVOLUTION
Social SCM
****
SCM ecosystem
***
Mobile apps
Synchronization
Collaboration
ERP
Social CRM
Forecast
Nearest demanding
Enduser feedback
Management
Distribution chain
**
Mobile apps
Synchronization
ERP
Forecast
Auto demanding
Management
Standard SCM
*
Mobile apps
ERP
Forecast
Management
Forecast
Management
Forecast = 30%
Sales up *
Forecast = 50%
Sales up **
Forecast = 70%
Sales up ***
Forecast = 90%
Sales up ****

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HOW TO GET THERE?

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Business in digital era
Digital era supply chain
Next generation
DIGITAL TRANSFORMATION

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WHERE SHOULD BEGIN?
WILLS
ARCHITECTURE

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ARCHITECTURE FOR TRANSFORMATION
ENTERPRISE 4.0
People
competency
& skills
Process
logical
business
process
Solution
intellect &
technology
Governance
organization
system
COMPANY FOUNDATION & CULTURE
Data = Automation + Analytics + Security

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RESULTS OF “DIGITAL TRANSFORMATION”
Activities innovation
Manufacturing & business efficiency
Business breakout
Response speed for changes
Synchronous human resource
Competitiveness increase

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“DIGITAL ENTERPRISE” MATURITY
Where are you now and going to?
Expert
Advanced Overall IT
application.
Performance
measurement
and strict
quality control
Intermediate Main IT
application.
Central
management
processes
Elementary Some IT
application and
respect
processes
somehow
Base Knowing about
management
process
IT Sporadic
applications
ECM, ERP.
CRM…
Integration &
connection
Big data &
interactive

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ARE YOU READY FOR SUCCESS?

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THANK YOU AND WISH YOU SUCCESS!
Contact
BDO Audit Co Ltd.
20th, ICON4 Tower, 243A Đê La Thành, Đống Đa, Hà Nội
Phone: +84 (024) 37833911
Hotline
Director of Advisor: Lê Ngọc Quang – 0904344010 – quang.le@bdo.vn
General director: Mai Lan Phương – 0913236134 – phuong.mai@bdo.vn
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