The Fraud Investigation system developed by Logica for our client, was highly commended in The Banker Technology Awards, Fraud Prevention Solution category. The award reflected the great strides that the fraud investigation system and our client’s initiative had taken in helping prevent fraud in the UK.

1. GLOBAL PRODUCTS BUSINESS
HOTSCAN
Committed to reducing
financial crime
FRAUD INVESTIGATION CASE STUDY
Our client is a not-for-profit organisation concerned with the prevention of fraud and funded entirely
by subscription. Their objective is to exchange information on fraud on a non-competitive basis.
Members are drawn primarily from the UK financial services industry, but also from
telecommunications, insurance and other sectors.
The system used by our client, had remained basically the same for 15 years but the organisation
had grown in size with millions of fraud matches a year compared to a few thousand in the early
years.
The environment had also changed with new delivery channels distancing customers from their
financial service providers and making fraud more possible. At the same time there were
competitive pressures from members to offer services to their customers 24 hours a day, 7 days a
week and for increased speed of approval.
OUR SOLUTION
Logica was commissioned to deliver a new system to allow members to file fraud warnings over the
Internet and for participating agencies to receive data from the central system rather than indirectly
from each other.
Where fraud has been committed, the members can record warnings against the details on the
database. Participating agencies receive the warnings and can notify their clients.
Besides holding all information on each fraud, the fraud investigation system identifies links with
other fraud cases such as shared addresses, common aliases and potential fraud rings. It also
highlights the level of enquiry from other members on a case or address.
THE RESULT
Information on all fraud cases is available 365 days a year and details are not held back by a
member’s unavailability. The system supports rapid decisions on whether a match is relevant and
enables members to manage resources more effectively. Where quick decisions need to be made,
they can be. Where more time needs to be taken, the available data is grouped together for efficient
review by fraud specialists.
BANKER TECHNOLOGY AWARDS
The Fraud Investigation system developed by Logica for our client, was highly commended in The

2. Banker Technology Awards, Fraud Prevention Solution category. The award reflected the great
strides that the fraud investigation system and our client’s initiative had taken in helping prevent
fraud in the UK.
WHY LOGICA?
We take financial crime seriously at Logica. That is why we created HotScan our automated
transaction filtering and scanning software. HotScan scrutinises domestic and cross-border
transactions in real-time and alerts the institution to matches against watch lists.
By providing online enquiry and batch filtering of names, addresses and other biographical details,
HotScan also supports you with account opening and Know Your Customer procedures meaning
you can carry out risk assessments against terrorist lists, sanctioned entities and politically exposed
people.
And its innovative technology, Intelligent Self Learning (ISL), can actively reduce false positives by up
to 50%.
With over 20 years’ experience in delivering financial crime solutions we are unrivalled when it
comes to improving cost-efficiencies. And with over 500 compliance and security experts globally
and a deep understanding of the complex regulatory landscape, we are currently supporting
organisations including commercial banks, central banks and corporate around the world to fight
financial crime.
For more information please contact us at: GlobalProducts@logica.com.
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Logica is a business and technology service company, employing 39,000 people.
Logica Global Products Business It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest
businesses.
Kings Place Logica creates value for clients by successfully integrating people, business and technology.
90 York Way It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs.
London, N1 9AG Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG).
More information is available at www.logica.com
T: +44 (0)207 954 1400 ......................................................................................................................................................................................................
E: GlobalProducts@logica.com
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