Personal Information
Entreprise/Lieu de travail
Greater Atlanta Area United States
Profession
VP, Systems Operations & NOC at Numerex Corp.
Secteur d’activité
Telecom / Mobile
Site Web
http://tonycoates.brandyourself.com/
À propos
27 years of diverse experience, in Broadband Network Management & Operations, Customer Service, Telecommunications Repair Center & Call Center management, Sales, Marketing.
US Air Force Veteran - Information Management Specialist - NCO
Expertise within wire-line Telco, HFC (CATV) networks, 4G Wimax Mobile Cellular, and M2M/iOT. Key skills in Network Fault, Srevice Provider Service Desk management, ITIL, FCAPS, TMN, and Lean Six Sigma. Over 11 years of Sr. Leadership management of Field Operations, Network Operations Centers and High Speed Data and VOIP Engineering Operations. Design, implementation and management of Commercial Services/Managed Servi...
Mots-clés
business service assurance
best practices
operational excellence
business management processes
business intelligence
operations processes
Tout plus
Présentations
(1)Personal Information
Entreprise/Lieu de travail
Greater Atlanta Area United States
Profession
VP, Systems Operations & NOC at Numerex Corp.
Secteur d’activité
Telecom / Mobile
Site Web
http://tonycoates.brandyourself.com/
À propos
27 years of diverse experience, in Broadband Network Management & Operations, Customer Service, Telecommunications Repair Center & Call Center management, Sales, Marketing.
US Air Force Veteran - Information Management Specialist - NCO
Expertise within wire-line Telco, HFC (CATV) networks, 4G Wimax Mobile Cellular, and M2M/iOT. Key skills in Network Fault, Srevice Provider Service Desk management, ITIL, FCAPS, TMN, and Lean Six Sigma. Over 11 years of Sr. Leadership management of Field Operations, Network Operations Centers and High Speed Data and VOIP Engineering Operations. Design, implementation and management of Commercial Services/Managed Servi...
Mots-clés
business service assurance
best practices
operational excellence
business management processes
business intelligence
operations processes
Tout plus