Lou Ordorica

18 Abonné

As a social media lead at Cisco, I am responsible for integrating community and social content and capabilities into the Cisco web site. Using community data (discussions, expert profiles, blogs) and social data (twitter, LinkedIn, and YouTube), we enable customers and partners using the Cisco web site to find helpful people and conversations. As the user experience lead for Cisco Blogs and Communities, I discover user needs, analyze trends, and clarify business requirements. Using a data-driven and customer-centric approach, I build web sites, pages, and components that support the user's top tasks and enables the business to tell its story. Prior to contracting for Cisco, I designed w...

community social media social b2b media sun socialmedia community building social media marketing virtual community paul greenberg business customer relationship management social crm social media strategy private rss free listening networking developer java wikis blogs twitter groundswell video web2.0

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Lou Ordorica

Présentations

Social Media at Sun Microsystems

Java, Communities, and Social Networking

Social Media at Sun Microsystems: Director's Cut

Building B2B Communities in a Low Trust World

From Listening to Action: Social CRM

Community Building: Finding Your Way