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Apology

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L
louchang

Apologies can be powerful motivators and an important components of a will to resolve. Here are some thoughts and observations on critical aspects of apologies and their effective application.

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The Power of Apology Copyright 2003, Lou Chang
Rush Limbaugh Comments re: Donovan McNabb ,[object Object],[object Object],[object Object]
Arnold Schwarzenegger after 6 women report sexual harassment ,[object Object],[object Object]
Robert Kekaula after assaulting his boss on TV News 8 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Elements of a good apology ,[object Object]
Elements of a good apology ,[object Object],[object Object]
Elements of a good apology ,[object Object],[object Object],[object Object]
Elements of a good apology ,[object Object],[object Object],[object Object],[object Object]
Elements of a good apology ,[object Object],[object Object],[object Object],[object Object],[object Object]
Elements of a good apology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elements of a good apology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to an effective apology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kobe Bryant’s apology after criminal case dropped ,[object Object],[object Object],[object Object]
Benefits of effective apology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Motivating apologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Apology

  • 1. The Power of Apology Copyright 2003, Lou Chang
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Notes de l'éditeur

  1. Is this an apology? To whom? The right audience? Tone? How could it be made better? Blind to his bigotry? How would you work with him to persuade/convince him to make an effective apology and how should it be worded?
  2. Q: Who is/should be the audience? Q: What’s good about it? Q: What is needed to make it better?