2. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
INDEX
1. TDGI - Figures,Where we are
2. Organisation and Activity Sectors –What we do
3. Performance – How we do it
4. References - Portfolio
5. Mission andValues
6. Certifications
4. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
TDGI FIGURES - 2014
9 4
COUNTRIES CONTINENTS
2000
FOUNDATION YEAR
3.000.000
m² IN MAINTENANCE
CONTRACTS
14
YEARS OF EXPERIENCE
9.519
HOURS IN TRAINING
65
MILLION EUROS IN TURNOVER
2.209
AVERAGE MONTHLY VISITS
TO OUR WEBSITE
850
COLABORATORS
790
SATISFIED CLIENTS
5. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
TDGI
TDGI – Operational Markets
TDGI – Emerging Markets
GRUPO TEIXEIRA DUARTE
Operating Markets
Operational Markets
6. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
TDGI
Timeline – Start of Activity / Operating Markets TDGI
OPERATING
MARKETS
EMERGING
MARKETS
PORTUGAL
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
ANGOLA ESPANHAMOÇAMBIQUE BRAZIL
ANO
BÉLGICA ARGÉLIA
2014 2015
QATAR
EAU - Dubai
7. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
TDGI
Geography
HEADQUARTERS
Oeiras - Lagoas Park
OFFICES
Porto
Madeira - Funchal
REPRESENTATIONS
Coimbra
Faro
Açores – Pta. Delgada, Pico, Flores
Arquipélago dos Açores
Arquipélago da Madeira
Porto
Lisboa
Faro
Coimbra
PORTUGAL
8. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
TDGI
Geography
BELGIUM
Bruxelas
ALGERIA
Alger
SPAIN BRASIL
Madrid
Sevilha
Vigo
S. Paulo
Rio de Janeiro
Brasília
Belo Horizonte
ANGOLA
Luanda
Soyo
Cabinda
Sumbe
Benguela
Huambo
Malange
Lubango
MOZAMBIQUE
Maputo
Beira
Tete
Nacala
Pemba
Florianópolis
QATAR
Doha
10. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
Medical Devices
Maintenance
ORGANOGRAM
GEOGRAPHY ACTIVITY SECTORS MARKET SEGMENTS
PORTUGAL BELGIUM
ANGOLA
MOZAMBIQUE
SPAIN
BRASIL
DUBAI
QATAR
ALGERIA
HARD SERVICES SOFT SERVICES
Maintenance
Analysis & Diagnosis
Building Project
Management
Energy Solutions
Parking: AutoPark
Food: Smart Food
Corporate Compound
Management:
Space Partners
FACILITY MANAGEMENT
IT & Software Solutions
Glose Controlo 24 Inergy
Buildings
Retail
Industry
Healthcare
Geography / Activity Sectors / Market Segments
11. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
FACILITY MANAGEMENT
Global Management
(Hard /Soft Services)
Building Management And
Operation
Engineering Solutions
Specialized Management of
Facilities & Services
Cost Optimization
Technological Innovation
Human Resources Optimization
FACILITY
MANAGEMENT
12. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
MAINTENANCE ANDTECHNICAL
MANAGEMENT OF BUILDINGS
QualifiedTechnical Resources
Qualified Climbers
Technical Responsibility of HVAC
& Electrical Facilities
Preventive / Corrective / Curative /
Predictive Maintenance
Computer Assistance
Maintenance
Self Performed Services
TechnicalAssistance
MAINTENANCE
13. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
MANAGEMENT OF WORK SPACES
Space Layout Analysis
Project Solutions
Study of theTechnical
Occupational Program
Implementation of Solutions
Management and Coordination
Implementation andWork
Adaption
Project Management
Reorganisation Service
MANAGEMENTOF
WORK SPACES
14. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
ANALYSISAND DIAGNOSIS
IndoorAir Quality (QAI)
Thermography
Inspection of Ducts and Pipes
Pipeline Cleaning
VibrationAnalysis
NetworkAnalysis
Land Measurement
Analysis of Flow Rate
Measurement
Technical Reports
Commissioning of Facilities
Energy Optimisation
Decision Support
ANALYSIS AND
DIAGNOSIS
15. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
ENERGY SOLUTIONS
Energy Audits
Consumption Monitoring
Monitoring Parameters of Indoor
Air Quality
Energy Certification
Energy Consultancy
ESCO (Energy Service Company)
Efficient Lighting Solutions
Retrofit Equipment
Study of Consumption Profile
Renewable Energy
ENERGY
SOLUTIONS
16. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
OPERATION AND MANAGEMENT
OF CAR PARKS
Centralised solutions for the
intergration of various systems
Real time Monitoring
Fast and effective control of
possible problems
Immediate corrective actions
CAR PARKS
17. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
FOOD SERVICE
Catering – Food offer, diverse and
nutritionally balanced
Vending – Drink machines, hot
and cold, snack machines
Special Services – Coffee-Breaks,
Executive lunches, Buffet service
Cafetaria
Pastries, Sandwiches, Drinks
FOOD SERVICE
18. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS
CORPORATE COMPOUND
MANAGEMENT
GlobalAsset Management
Effective and Efficient Management
DifferentialTechnicalStructures
Expertise inVarious Market Segments
Implementation of NewTechnologies
Consumption Optimisation
Finance Management
Conflict Mediation
Negotiation and Contract Management
Management of Security Services
And Physical Surveillance,CCTV.
Contract Management of Maintenance
for communal spaces, interiors and
exteriors
CORPORATECOMPOUND
MANAGEMENT
19. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS – IT & SOFTWARE SOLUTIONS
INTEGRATED MANAGEMENT
Maintenance Management
Sotware
Assisted Computer Maintenance
Facility Management
Hard & Soft Services
Cost Control
Warehouse and Stock
Management
Management Reports
Technical Data Sheets
INTERGRATED
MANAGEMENT
SOFTWARE
Internet Portal
Windows Mobile
IOS
Business Intelligence
Document Management
Android
20. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS – IT & SOFTWARE SOLUTIONS
TECHNOLOGY FOR MONITORING
BUILDINGS
Distance Monitoring
Alarm Reception
Remote Access
24 Hour Control
StatusControl
TechnicalAssistance
Customised Alarms
Remote access to the Centralised
Technical Management System
WEB application available for the
customer
MONITORING
BUILDINGS
Control 24
21. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
ACTIVITY SECTORS – IT & SOFTWARE SOLUTIONS
MONOTORING AND
MANAGEMENT OF ENERGY
CONSUMPTION
Software developed byTDGI
Consumption Registration
Time and Humidity Registration
Air Quality Registration
Energy Optimisation
Quick access to information
collected through computer,
phone or tablet
MONITORING
CONSUMPTION
23. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
TDGI MAIN GUIDLINES
1TDGI Core-Business
Facility Management
and Maintenance
2
Hard Services with
Internal Resources
Experience and Know-How
in various facilities
(Office Buildings, Industrial, Hospitals,
and Retail)
Centralized contract
management with a strong team
of Engineers and Facility
Managers
Strong focus on technology and
innovation
Glose, PDA’s,Analysis & Diagnosis
Mitigate risk and ensure a smooth
and consistant transition
MOB +TRANS + STAB
Establish partnerships with
customers that lead to
significant win-win
relationships
Ensure response times and SLA´s suitable
for every installation
3
4 5 6
7 8
24. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
CREATE ADDEDVALUE
PERFORMANCE
MANAGEMENT
FINANCES
GOVERNANCE
CONTINUOUS
IMPROVEMENTS
HIGHLY
QUALIFIED
HUMAN
RESOURCES
INNOVATION AND
BENCHMARKING
Management by Objectives:
SLA’s, KPI’s and SPI’s
Rationalisation and
Cost optimisation
Governance model together
with the client. Simple, with
objective and effective.
Challenging standards,
implementing New solutions
and sharing metrics
TDGI team with strong skills in
Engineering,
Management and Architecture.
Constantly responding to
our Customer needs
25. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
OUR MODEL – IMPLEMENTATION AND DEPLOYMENT
People and team
satisfation levels
Joint project to
achieve the same
goals
Optimisation of
resources and cost
reduction
Increase performance
and results
Sustainability,
simplification and
harmonisation
Health and Safety at
Work
€
MOBILISATION TRANSITION STABILISATION
GOVERNANCE
27. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
REFERENCES
28. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
REFERENCES - Portugal
ALCATEL-LUCENT
TELECOMUNICATIONS - PORTUGAL
JOHNSON & JOHNSON
OFFICE BUILDING - PORTUGAL
UNILEVER- JERÓNIMO MARTINS
OFFICE BUILDING - PORTUGAL
TOWER PLAZA HOSPITAL DE CASCAIS LAGOAS PARK – EMPREENDIMENTO
OFFICE BUILDING - PORTUGAL HEALTHCARE - PORTUGAL OFFICE BUILDING - PORTUGAL
29. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
REFERENCES - International
CHEVRON
BUILDING - ANGOLA
XILUVA
HOSPITALATY - MOÇAMBIQUE
GOODYEAR
BUILDING - ESPANHA
ITAMBÉ PARLAMENTO EUROPEU
BUILDING - BRASIL BUILDING - BÉLGICA BUILDING - ARGÉLIA
AGB
31. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
VALUES – Teixeira Duarte Group
INGENUITY
EFFICIENCY
COMMITMENT
RESPECT
HONESTY
DEDICATION
CONFIDENCE
VALUES
INGENUITY EFFICIENCY COMMITMENT RESPECT
HONESTY DEDICATION CONFIDENCE
32. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
MISSION
TheTDGI, dedicated to the area
of service provision, either in the
maintenance, surveillance,
cleaning or in any of the areas in
which customers get solicited
expertise, is based on “Total
Customer Satisfaction".
COMPANY
POLICY
”FULL CUSTOMER SATISFACTION”
34. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
INTERGRATED MANAGEMENT SYSTEM
CERTIFICATION
QUALITY ENVIRONMENTAL HEALTH AND SAFETY
YEAR 2003 YEAR 2006 YEAR 2006
RESEARCH,
DEVELOPMENT AND
INNOVATION
YEAR 2011
MAINTENANCE
SERVICE
YEAR 2014
CERTIFICAÇÃO
We have mobilized all our work in
constant search of the best
procedures to perform well always,
in safe working conditions, without
damage to the environment and in a
socially responsible manner.
Encouraging in a planned and
systematic way, the research,
development and innovation.
Resulting increasingly in the
approach of the goal we pursue:
"Full Customer Satisfaction".
35. TDGI PORTUGAL | ANGOLA | MOÇAMBIQUE | ESPAÑA | BRASIL | BELGIUM | ALGÉRIE | MIDDLE EAST
SITE
FOR MORE INFORMATION PLEASEVISIT OUR WEBSITE:
www.tdgiworld.com