1. Credential
Central
YOUR OUTSOURCED CREDENTIAL
COMPLIANCE SOLUTION

2. credential headaches
» Rep documents are scattered
across multiple VCAs; no single
source of truth
» Reps may not be sales ready
– Balancing your policies with
customer requests
» Credential management distracts
your staff

3. credential central highlights
» Store rep documents for all hospitals
» Ensure reps are sales ready in your terms
– Define your sales force credential requirements
– See all Vendormate hospital requirements
– Monitor and manage credential gaps
» Be compliant with Vendormate hospitals
– Seamlessly share company and rep information
with all Vendormate hospital systems
– View reps by hospital and visits by hospital
» Outsource day-to-day document management
to Vendormate

4. improve productivity
with credential central
For Reps For Sales Management For Administration
• Corporate documents can be • See what the customer • Hand off document
preloaded by Vendormate sees – rep compliance uploads to Vendormate
• Reps can fax/email other status, documents • Monthly reports highlight
credentials to Vendormate • Verify territory assignments gaps and action
for uploading in 24 hours • Monitor customer touches • Add and delete employees
– No need for reps to locate, through sign-in reports as needed
scan or fax documents • Store ALL documents in
one secure place
– Be confident reps have what
they need for every hospital
compliance program
– Seamless sharing with
Vendormate hospitals
– Reps can copy and share
with other credentialing
programs

5. how does it work
Vendormate
Credential Health System
Central
Database
Hospital Specific Requirements
Common Requirements
DIY Health System
ABC Medical Requirements
Representative Other VCA Health System

6. delivering a corporate view and
an individual view
Administrator » Service center for admins
Dashboard managing multiple reps at
multiple customers
User » Service center for individual reps
Dashboard » Admin’s can log in on behalf
of reps and update profiles

7. administrator dashboard
» Current reports
» Central view of all hospitals’
policies, requirements and
contacts
» Account management links
» Vendormate’s health system
directory and links
» Tutorials and FAQs

8. Administrator command
and control begins here
Secure access is limited to
your designated managers
Unique URL for
administrators:
vmsdash.vendormate.com
Resources to maximize
your company’s
Vendormate participation

9. five
functional
areas
Manage Accounts
Access to individual profiles at
specific Vendormate hospitals
Current Reports
View and download reports
of Vendormate participation
Health System
Policies & Contacts
Your guide to specific
hospitals’ requirements
and local contacts
Vendormate Account Support
On-demand support resources
Vendormate Health Systems
Which hospitals work
with Vendormate
(Features vary by product)

10. vendormate health system information
Identify health systems
that use Vendormate by
search, by list, or most recent

11. vendormate account support
At your fingertips tutorials
and tools, like “Create a
New Rep Profile”
Dedicated account
manager and premium
support for admins
Speed support resolution
and compliance by
eliminating case escalation

12. health system policies & contacts
Select a hospital or
health system to view or
download their policies
and requirements

13. health system policies & contacts
View and download a
complete list of policies
by hospital
Share policies with your
colleagues for approval
or information

14. current reports
Monthly reports prepared by your
Vendormate account manager
summarize current status
• Account review
• Registrations by health system
• Rep participation
• Compliance status
Monthly updates keep you current
Actual report selection varies

15. account review report
» Semi-annual custom report
from your account manager
» Track your compliance
progress
» Personalized tips for ongoing
improvement

16. registrations by health systems
Corporate
registration status
Track
where your company
has active profiles
Never
let a renewal lapse

17. rep participation reports
Rep Profiles by
Customer Account
Keep territory
assignments current
Rep Visits
by Customer
(Credential Central and
Credential Manager)
Verify rep
activity

18. status reports from all your reps
Uploaded Identify gaps
Documents for action
by Rep
Don’t let lapses
interfere with
Missing successful sales
Documents
by Rep
Missing
Policies
by Rep
(Credential Central & Credential Manager)

19. manage profiles
on behalf of your reps
Credential Central
admins can log in
on behalf of a rep
Click here to get to the Log-In page.
Update profiles
Change territory
assignments
Identify
inactive reps
(Credential Central & Credential Manager)

20. see every rep at every customer
Admin tab
provides access to
each User account
Click on header
to sort; this
view is sorted
by User Name
Sort by user name
to see where a
particular rep has
a profile and
current status

21. export for sales management
This view sorted
by Account
See every rep
with a profile at
that account
Option to export
data to various
formats

22. log in
as a rep
Click on Account
to access rep-
specific information
Log in on behalf
of a rep to update
joe.admin@abcmedical.com documents
ABC Medical Vendor Company
Click on User
Email to access
rep’s personal
global profile

23. links for additional information
Clicking on an
account name,
takes you to that
rep’s entry for
that account.
County Generaljoe.admin@abcmedical.com
PENDING Choosing an email
address opens
that user’s profile
for that account.
Selecting a
Fail or Pending
requirement status,
opens the account
details for that user.

24. new rep experience
simplifies participation
» Manage all accounts from
one website
» Choose your point of view –
by account or by profile
» Share corporate information
with colleagues

25. start with account list

26. one personal profile
Rep Profile is
shared across
all accounts

27. accessible company profile
Rep Profiles
by Customer
Account
Keep territory
assignments
current

28. customized to your requirements
Documents and
Policies reflect
your standards

29. guideline summary
ONSITE CLINICAL
REPRESENTATIVES REPRESENTATIVES
Drug Screen Attestation Best Practices
GROUND
BACK-
Criminal Background Check Attestation Best Practices
Sexual Offender Registry Attestation Best Practices
CDC, Best Practices,
Hep B Joint Commission
CDC, Best Practices,
Measles
IMMUNIZATIONS
Joint Commission
CDC, Best Practices,
Mumps Joint Commission
CDC, Best Practices,
Rubella Joint Commission
CDC, Best Practices,
Varicella (immunity of immunization) Joint Commission
TB Test (annual) Best Practices
Best Practices,
Product Competency Vendormate Best Practice Joint Commission
Best Practices,
HIPAA Joint Commission
TRAINING
Joint Commission
Best Practices,
OSHA/Bloodborne Pathogens Joint Commission
Sterile/Aseptic Control Best Practices (if relevant)
Radiation Safety Best Practices (if relevant)
Vendormate Best Practice, Joint Commission
Hospital Orientation/Policies
Joint Commission
POLICIES
Vendormate Best Practice, Joint Commission
Log In/Log Out
Joint Commission
Code of Conduct/Ethics Joint Commission
Photograph (recent head shot for badge) Vendormate Best Practice Vendormate Best Practice

30. documents
reflect job roles
All of your reps,
not just those with
Vendormate
accounts, have
access
Customize
credential
requirements
based on the job
function of your
employees.
Customize
instructions (how
to get it) VERIFY

31. manage documents
to stay current
Reps can update or
view any document
Retrieve documents
to share with others

32. retrieve documents
to send to third parties
Open any
document to view
Save to desktop
to share by email
or print later

33. attestations cover
many requirements
Company letterhead
Personalized
Dated
Authorized signature

34. outsource document
management to Vendormate
Streamline your
ongoing document
management
by allowing
Vendormate
to update
representatives’
credentials

35. credential central highlights
» Store rep documents for all hospitals
» Ensure reps are sales ready in your terms
– Define your sales force credential requirements
– See all Vendormate hospital requirements
– Monitor and manage credential gaps
» Be compliant with Vendormate hospitals
– Seamlessly share company and rep information
with all Vendormate hospital systems
– View reps by hospital and visits by hospital
» Outsource day-to-day document management
to Vendormate