1. My Target Audience
And key Points
Waste Not, Want Not
RSA Student Awards
Lucy Bryan-Smith
2. Waste Not, Want Not
RSA Student Awards
Lucy Bryan-Smith
What is the Problem?
People are not aware of the amount of food they are wasting.
I want to change their attitudes and behavior through my
campaign.
Reasons
Buying too much - special offers etc
Buying more perishable food - trying to be healthy
Choosing food on impulse - to ‘top up’
High sensitivity to food hygiene
Fussy eating - children
Not having time to plan meals
Lack of awareness
3. A Picture of the Customer
Younger working people (16-34)
Low to medium income
Northern
In a relationship but not married
Lives away from Parents
Work hard/play hard lifestyle
Buys too much food
Likely to buy BOGOF offers
(Wrap, 2007)
Waste Not, Want Not
RSA Student Awards
Lucy Bryan-Smith
4. Waste Not, Want Not
RSA Student Awards
Lucy Bryan-Smith
Who Will Gain from the Campaign?
“Many people are so used to throwing away food they don’t
even think about it”
Environment - Will obviously benefit from less waste
Individuals - Will save money on food that has been wasted
(Wrap, 2009)
“If you can demonstrate that the cost of NOT sorting out the
problem is GREATER than the cost of dealing with them,
them your case becomes compelling.” (Using CRM, 2009)
5. What Media will Work?
Social media - facts show that 19-34 yr olds on lower incomes
use social media the most. 26% of all Facebook users fall into
that age range (Rose, 2014)
Online shopping platforms - 25-29yr olds (92%) use the
internet for everyday activities (Internet Access, 2013)
You Tube - “Advertisers reach their target audiences far
more efficiently by adding YouTube to their media plans ...
especially the hard to reach 16 to 34-year-olds where cost
per reach point is optimized when 24% of your TV budget is
allocated to YouTube.” (O’Reilly, 2015)
Waste Not, Want Not
RSA Student Awards
Lucy Bryan-Smith
6. Why am I uniquely placed to solve the
problem?
I feel like I have lived/still live in my own target audience
bracket. At my age with my lifestyle and income I am one of
the likely candidates to waste food (the other being families
with young children). I have friends living similar lifestyles and
I can relate to others.
I feel your work is always more effective
when you work with what you know.
Waste Not, Want Not
RSA Student Awards
Lucy Bryan-Smith
7. Wrap. Understanding food waste. (2007) Retrieved 15 December 2015 from http://www.wrap.org.uk/sites/files/wrap/FoodWasteResearch-
SummaryFINALADP29_3__07.pdf
The Marketing Donut. Using CRM to build customer relations. (2009) Retrieved 28 November 2015 fromhttp://www.marketingdonut.co.uk/
marketing/marketing-strategy/your-target-market/using-crm-to-build-customer-relationships
Wrap. Household food and drink waste in UK. (2009) Retrieved 28 November 2015 from http://www.wrap.org.uk/sites/files/wrap/
Kate Rose. (2014) UK Social Media Statistics for 2014, Retrieved from http://www.rosemcgrory.co.uk/2014/01/06/uk-social-media-statis-
tics-for-2014/
Internet Access – Houes holds and Individuals, (2013) Office for National Statistics, Retrieved 25 November from http://www.ons.gov.uk/
ons/dcp171778_322713.pdf
Lara O’Reilly. (2015) Business Insider, Retrieved from http://www.techinsider.io/at-brandcast-google-tells-advertisers-to-shift-tv-money-to-
video-youtube-2015-10