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Background
• Born
in
1908,
daughter
of
European
immigrants
• Grew
up
in
Queens,
New
York
• At
a
young
age
worked
at
her
father’s
store
and
got
a
  sense
of
entrepreneurship
and
business
• Recognized
her
true
path
in
life
when
started
working
  for
Uncle
Schotz,
a
chemist
trying
to
make
facial
  creams
• Selling
her
uncle’s
creams
helped
her
experience
the
  world
of
marketing
and
merchandising








Early
Business
Days
• Established

Estee
Lauder
Inc.
in
1946

• Made
Manhattan
restaurant
into
own
  manufacturing
factory:
made
creams
and
oils
  on
the
stove
at
night
and
sold
during
the
day

•
Business
Strategies
• Made
wise
marketing
decision
to
sell
products
at
well
  known
department
stores
• First
big
break:
Saks
Fifth
Avenue‐
her
creams
sold
out
  immediately
• Targeted
big
department
stores‐
became
a
“traveling
  salesperson
dedicated
to
penetrate
every
fine
  department
store
in
the
United
States.”
Business
Strategies
Cont.
                               • Persuaded
store
owners
to
feature
                                 her
cosmetic
products

                               • Set
up
counters
at
each
store
with
                                 elegant
and
refined
salespeople
to
                                 attract
customers

                               • Enticed
clients
and
buyers
by
                                 offering
free
gift
with
any
purchase

                               • Gave
makeovers
at
counters
to
                                 convince
buyers
of
her
products’
                                 great
quality‐personal
selling
                                 approach

                               • Traveled
around
stores
praising
her
                                 products
“To sell a cream, you sold a
dream in the early days.”-
Estee Lauder
“Free
Gift
with
a
                Purchase”
• Revolutionized
selling
  by
her
concept
of
free
  gift
with
each
  purchase‐
later
  became
a
common
  business
practice
• Accounted
for
her
  success‐
became
  company
trademark
• Attracted
many
  customers
and
clients
Turning
Point
         • Introduced
first
           fragrance‐Youth
Dew
         • Was
affordable
for
           women
and
yet
           luxurious
         • Sales
grew‐in
1950’s
           Youth
Dew
was
80%
           of
total
sales
         • Became
multimillion
           dollar
industry










Going
International
• In
1960’s
company
began
to
grow

• Added
new
lines
of
products

• Convinced
Harrod’s
of
London
and
Paris
to
  feature
her
products

• In
mid
1970’s
Estee
Lauder
products
were
on
  international
market
in
more
than
70
countries
         “Think locally, act globally” concept
         personified Estee Lauder’s ambition
Sweet
Success
• Company
grew
in
1980’s
and
1990’s
to
become
  third
largest
cosmetics
industry
in
U.S.

• Controls
45%
of
U.S.
cosmetics
market

• Sells
in
more
than
118
countries

• $3.6
billion
in
sales
in
the
last
year
alone

• Owns
shares
worth
$6
billion
Aim
and
Ambition
• Wanted
to
inspire
  women‐
send
the
  message
that
every
  woman
could
be
  beautiful
with
Lauder’s
  beauty
creams

• Lauder’s
creams
  symbolized
“jars
of
  hope”
for
women
  trying
to
find
  everlasting
youth

• Wanted
her
products
  to
be
used
by
the
very
  “best”‐celebrities,
  famous
and
important
  people
Estee
Lauder:
Queen
of
      Cosmetics
          • “I
was
a
woman
with
a
mission
            and
single‐minded
in
the
pursuit
            of
my
dream”‐Estee
Lauder

          • Named
as
a
classic
entrepreneur

          • Driven
by
ambition
to
become
            successful
and
inspire
women
            around
the
world

          • Known
as
one
of
the
cosmetics
            industry’s
most
influential
people

          • Known
as
the
“Queen
of
Beauty”
Estee
Lauder
Products
Work
Cited
• Epstein,
Rachel.
Estee
Lauder:
Beauty
Business
  Success.
New
York:
Franklin
Watts,
2000.
• Estee
Lauder.
The
Sweet
Smell
of
Success.
8
Feb.
  2010
<http://www.entrepeneur.com>
• Grace,
Mirabella.
"Beauty
Queen:
Estee
Lauder."
  Time,
8
Feb.
2010;
155‐156
• Severo,
Richard.
"Estee
Lauder,
Pursuer
of
Beauty
  and
Cosmetics
Titan,
Dies
at
97."
New
York
Times.
  26
April
2004:A1
Work
Cited
Cont.
•http://www.contactderm.org/images/EsteeLauder.JPG
•http://i.models.com/rankings/money/i/hilmg.jpg
•http://thebsreport.files.wordpress.com/2009/06/estee_lauder_nywts.jpg
•http://www.dallasnews.com/sharedcontent/dws/img/v3/10‐17‐
2007.NQ_17pinkestee.GO028NFF1.1.jpg
•http://cdni.condenast.co.uk/320x360/d_f/Estee%20LauderEyeshadowQuad_320.jpg
•http://www.singaporemotherhood.com/forumboard/messages/581296/2783167.jpg
•http://4.bp.blogspot.com/_CNe_Ww09xTo/SdInhDz_zeI/AAAAAAAAk0Q/NYru6‐
3feDY/s400/Estée+Lauder.jpg
•http://static.factory‐outlet‐stores.info/images/stories/saks.jpg
•http://www.fashionencyclopedia.com/images/sjcf_01_img0328.jpg
•http://www.upscaleswagger.com/wp‐content/uploads/2008/12/saks‐fifth‐avenue.jpg
•http://scentstorm.com.sg/shop/images/YOUTH.jpg
•http://smartcanucks.ca/wp‐content/uploads/2008/05/estee_logo.gif

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