SlideShare une entreprise Scribd logo
1  sur  37
Télécharger pour lire hors ligne
Liz Keogh
@lunivore
A story
because we all love
     sleeping
Build beliefs

  Draw conclusions

Generate assumptions

     Filter data

    Observe data
Cydonia, Viking 1, 1976
Cydonia, Viking 1, 1976
Scenarios



       Given a context
   When an event happens
Then an outcome should occur
Examples


Given Fred has bought a microwave
   And the microwave cost £100
  When we refund the microwave
Then Fred should be refunded £100.
Context Questioning


Is there a context in which
    this event will create
    a different outcome?
Cydonia, Mars Reconnaisance Orbiter, 2006
Martian channels
by Percival Lowell
Confirmation Bias
                       Think we’re right




Feel really good!      Look for validation
Confirmation Bias
               Think we’re right




Boo!           Find out we’re not
System                             Illusion of
  justification    Normalcy bias transparency Decoy effect
                                                Insensitivity
             Confirmation Loss Aversion
                       False                     to sample
  Bandwagon                                             Fundamental
                  Bias
                     consensus Pessimism              size
     effect                                               Attribution
      Negativity       effect
          bias         159 Cognitive
                              Omission
                                      bias                   Error
                                                     Distinction
Optimism bias Hyperbolic
                                bias                      bias
                         Biases on
                          Google effect Overconfidence
                 discounting
         Illusion of                                Cryptomnesia
  Restraint bias
           Control      Wikipedia
                              Naïve
                             cynicism
                                              effect

                Pseudocertainty                   Actor-
                                                        Stereotyping
Anchoring             effect                    Observer
                                                           Choice-
       Apophenia                                    Bias
                                              Worse-than-
                              Pareidolia                 supportive
      Trait                                      average bias
   ascryption           Forer effect                   Congruence
                                                   effect
       bias                             Moral luck
Build beliefs

  Draw conclusions

Generate assumptions

     Filter data

    Observe data
Scenarios



       Given a context
   When an event happens
Then an outcome should occur
Traditional

             Rework



Developers            Testers



    Deliberate Discovery skills
Behavior Driven Development

                              Less Rework



  Testers          Developers           Testers



Deliberate Discovery skills
Context Questioning


Is there a context in which
    this event will create
    a different outcome?
Outcome Questioning



Is this the only outcome
      that matters?
Options have value.

  Options expire.

 Never commit early
unless you know why.
The Huddle




   Developer
Assumption Questioning


Is there a different context
which might have produced
       this outcome?
“Nobody loves me.”
A story
because we all love
     sleeping
Liz Keogh
liz@lunivore.com
@lunivore

Contenu connexe

En vedette

Keeping your company a*hole-free
Keeping your company a*hole-freeKeeping your company a*hole-free
Keeping your company a*hole-freeflaregames GmbH
 
Agile Software Development with Remote Teams
Agile Software Development with Remote TeamsAgile Software Development with Remote Teams
Agile Software Development with Remote TeamsMentorMate
 
Retrospectives
RetrospectivesRetrospectives
RetrospectivesLiz Keogh
 
Assholes are Killing your Project (Monktoberfest)
Assholes are Killing your Project (Monktoberfest)Assholes are Killing your Project (Monktoberfest)
Assholes are Killing your Project (Monktoberfest)Donnie Berkholz
 
Teams and responsibilities
Teams and responsibilitiesTeams and responsibilities
Teams and responsibilitiesAmir Barylko
 
The feedback workshop
The feedback workshopThe feedback workshop
The feedback workshopLiz Keogh
 
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014Jan-Joost Bouwman
 
Become Software Tester or Developer
Become Software Tester or DeveloperBecome Software Tester or Developer
Become Software Tester or DeveloperKMS Technology
 
Waterfall-ITIL vs Agile-DevOps
Waterfall-ITIL vs Agile-DevOpsWaterfall-ITIL vs Agile-DevOps
Waterfall-ITIL vs Agile-DevOpsPaul Peissner
 
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)Lean Analytics
 
PMP - Risk Management plan & template
PMP - Risk Management plan & templatePMP - Risk Management plan & template
PMP - Risk Management plan & templateAllie Gentry
 
Risk identification
Risk identificationRisk identification
Risk identificationmurukkada
 
Basic Risk Identification Techniques
Basic Risk Identification TechniquesBasic Risk Identification Techniques
Basic Risk Identification TechniquesRicardo Viana Vargas
 
MS Project Presentation
MS Project PresentationMS Project Presentation
MS Project PresentationKhem Singh
 
No Ordinary Disruption: The four forces breaking all the trends
No Ordinary Disruption: The four forces breaking all the trendsNo Ordinary Disruption: The four forces breaking all the trends
No Ordinary Disruption: The four forces breaking all the trendsMcKinsey & Company
 
Behavior Driven Development with Cucumber
Behavior Driven Development with CucumberBehavior Driven Development with Cucumber
Behavior Driven Development with CucumberBrandon Keepers
 

En vedette (18)

Why Automate
Why AutomateWhy Automate
Why Automate
 
Keeping your company a*hole-free
Keeping your company a*hole-freeKeeping your company a*hole-free
Keeping your company a*hole-free
 
Agile Software Development with Remote Teams
Agile Software Development with Remote TeamsAgile Software Development with Remote Teams
Agile Software Development with Remote Teams
 
Retrospectives
RetrospectivesRetrospectives
Retrospectives
 
Assholes are Killing your Project (Monktoberfest)
Assholes are Killing your Project (Monktoberfest)Assholes are Killing your Project (Monktoberfest)
Assholes are Killing your Project (Monktoberfest)
 
Teams and responsibilities
Teams and responsibilitiesTeams and responsibilities
Teams and responsibilities
 
The feedback workshop
The feedback workshopThe feedback workshop
The feedback workshop
 
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
ITIL and DevOps at War in the Enterprise - DevOpsDays Amsterdam 2014
 
Become Software Tester or Developer
Become Software Tester or DeveloperBecome Software Tester or Developer
Become Software Tester or Developer
 
Risk Management Plan Example
Risk Management Plan ExampleRisk Management Plan Example
Risk Management Plan Example
 
Waterfall-ITIL vs Agile-DevOps
Waterfall-ITIL vs Agile-DevOpsWaterfall-ITIL vs Agile-DevOps
Waterfall-ITIL vs Agile-DevOps
 
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)
 
PMP - Risk Management plan & template
PMP - Risk Management plan & templatePMP - Risk Management plan & template
PMP - Risk Management plan & template
 
Risk identification
Risk identificationRisk identification
Risk identification
 
Basic Risk Identification Techniques
Basic Risk Identification TechniquesBasic Risk Identification Techniques
Basic Risk Identification Techniques
 
MS Project Presentation
MS Project PresentationMS Project Presentation
MS Project Presentation
 
No Ordinary Disruption: The four forces breaking all the trends
No Ordinary Disruption: The four forces breaking all the trendsNo Ordinary Disruption: The four forces breaking all the trends
No Ordinary Disruption: The four forces breaking all the trends
 
Behavior Driven Development with Cucumber
Behavior Driven Development with CucumberBehavior Driven Development with Cucumber
Behavior Driven Development with Cucumber
 

Dernier

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseribangash
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 

Dernier (20)

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 

Liz Keogh story sleeping