Marina Melnyk. Підвищення продуктивності комманд при WHF. Міфи чи реальність? Ukraine Online PMDay Conference - http://online.pmday.org Part of Kyiv PMDay Conference - http://pmday.org Video at https://www.youtube.com/user/StartupLviv

1. www.luxoft.com
Повышение производительности команд при
WFH. Миф или реальность?

2. www.luxoft.com
11.03.2020
started negotiations
with the client about
WFH
20.03.2020
PoC Team tried
access and provided
feedback
23.03.2020
Most of team
members switched
to WFH
Now only few
persons are present
in the office as the
Person on Duty
Our WFH switch Timeline

3. www.luxoft.com
Inputs
• Mature Scrum Process initially existed in all teams
• Processes were clear and stable
• The client is agile enough to listen for our WFH propositions
• Jira is the main project Management tool
• Quality tools were used for the long time (SonarQube, PMD, Checkstyle)
• Status Reporting is a usual weekly event for Team Leaders

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WFH Risk Analysis
id Risk Preventive and mitigation actions Creation date Due Date Assignee Status Comments
COVID-
19.1
Team performance may
significantly decrease due to
teams WFH
Communication processes refreshed for the Team
- All contacts are gathered and shared, create chats
- Zoom for video call installed and configured
- Daily team meetings and status checks with TL
Monitoring (JIRA)
- Dashboards & Scrum/Kanban boards
- Special filters created
25.03.2020 24.04.2020
PgMs
Under Control Not occurred till now
COVID-
19.2
Team performance may slightly
decrease due to disconnection
of 1-2 individuals (home
internet issues, PC issues,
home electricity)
-Provide unlimited mobile internet opportunity
-Pay for taxi/gasoline to come to the office
-Discuss working out of missed hours later on, when the
connection is restored
25.03.2020 24.04.2020PgMs Under Control
Few employees already
came to the office when risk
occurred
COVID-
19.3
Team performance may
significantly decrease due to
issues with electricity at the
office
-Backup power station (diesel generator) is installed and
running
-Team chats are created for urgency connection
-The person on duty is at the office during working hours (9
am - 6 pm)
-The phone connection is organized.
-Team to be informed that downtime hours should be
worked out
- Office administrator knows how to switch on/to reset
work PC if needed
25.03.2020 24.04.2020
PgMs
Under Control
Not occurred till now
COVID-
19.4
Team performance may
slightely decrease due to
disconection of work PC
-Emergency connection with the person on duty is
installed. The person on duty should help immediately
during working hours
-Office administrator contacts to be shared with
employees. Office administrator knows how to switch on/to
reset PC if needed
25.03.2020 24.04.2020
PgMs
Under Control
Help of the person on duty
was needed several times

5. www.luxoft.com
WFH Scrum Events
All team members got video cameras and all events are done in Zoom
• Daily Scrum
• Grooming
• Planning options:
• Every team member writes in the chat at the same time
• Every team member shows cards at the same time
• Retro (with putting results on project wiki)
• Sprint Review with participation of stakeholders on the client side

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Projects Monitoring and Control
General
Dashboard

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Projects Monitoring and Control
WIP

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Projects Monitoring and Control
WIP Filter
assignee in (name 1, name 2, name 3, name 4, name 5, name 6) AND
status in ("In Progress", "Code Review")

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Projects Monitoring and Control
TimeSheet

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Projects Monitoring and Control
Burndown
Chart

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Projects Monitoring and Control
Activity
Stream

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Projects Monitoring and Control
General
Dashboard

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Projects Monitoring and Control
Add
Gadget
Timesheet Gadget, Activity Stream, Sprint Burndown

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Projects Monitoring and Control
No Jira

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Projects Monitoring and Control
No Jira

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Projects Monitoring and Control
No Jira

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People Mood Monitoring and Control
MWP
MWP = (WS+WV+IW) / 3 * WA * F, where:
WS: Work significance - How important your work is; what
happens if you do it or not.
WV: Work variety - How many different activities are there in
your work?
IW: Identification of your work with a specific result - Can you
see a specific result of your work?
WA: Work autonomy - How self-sufficient are you in your work? Is
there any control over you?
F: Feedback - Not only praise but criticism can be an indicator of
how much others like your work. Criticism is better than nothing :)

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People Mood Monitoring and Control
Motivation
Factors

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People Mood Monitoring and Control
IDP

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Risk: Professional Burnout
RISK

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 Maintain your work/life balance, don’t abandon your hobbies
 Learn your specific ways to switch between work and rest
 Separate a room for work, separate a laptop (OS) for work
 Engage in physical exercise
 Practice mindfulness
 Less Social Networks
Remote Work Tips and Tricks

22. www.luxoft.com
 Maintain your work/life balance, don’t abandon your hobbies
 Learn your specific ways to switch between work and rest
 Separate a room for work, separate a laptop (OS) for work
 Engage in physical exercise
 Practice mindfulness
 Less social networks
Remote Work Tips and Tricks

23. www.luxoft.com
Questions

24. www.luxoft.com
Contacts:
Maryna Melnyk
+38050 363 64 67 (Telegram, WhatsApp, Viber)
facebook.com/marina.melnick

25. www.luxoft.com
Thank you