Lymba
3 SlideShares 1 Suivi
Personal Information
Entreprise/Lieu de travail
Richardson, TX United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.lymba.com
À propos
Lymba: The Power to Answer Lymba is a software development company founded by researchers that spent more than a decade developing artificial intelligence tools to understand language and allow government entities like the CIA and Department of Homeland Security to interpret data that has now developed the same technology to offer innovative cloud based software solutions that help businesses find answers they need more efficiently.
Coordonnées
Mots-clés
automated customer service crm customer service customer support contact center first contact resolution crm automation tools saas call center crm optimization customer satisfaction technology voice of the customer 2015 efficiency tech support software risk employee health non-communicable disease nomercd always available smartphone sms 24/7 tablet mobile device millennial millennials generation y customer power lymba agent poweragent knowledge base customer frustration fcr self serve instant gratification self-service self-serve self service voc support tier 0
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Présentations

(1)

Support Optimization

il y a 9 ans • 206 Vues

Documents

(2)

The Trillion Dollar Generation

il y a 9 ans • 944 Vues

Customer service and Non-Communicable Diseases: What Every Call Center Employee Should Know

il y a 9 ans • 306 Vues
Personal Information
Entreprise/Lieu de travail
Richardson, TX United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.lymba.com
À propos
Lymba: The Power to Answer Lymba is a software development company founded by researchers that spent more than a decade developing artificial intelligence tools to understand language and allow government entities like the CIA and Department of Homeland Security to interpret data that has now developed the same technology to offer innovative cloud based software solutions that help businesses find answers they need more efficiently.
Mots-clés
automated customer service crm customer service customer support contact center first contact resolution crm automation tools saas call center crm optimization customer satisfaction technology voice of the customer 2015 efficiency tech support software risk employee health non-communicable disease nomercd always available smartphone sms 24/7 tablet mobile device millennial millennials generation y customer power lymba agent poweragent knowledge base customer frustration fcr self serve instant gratification self-service self-serve self service voc support tier 0
Tout plus