2. What is Police CommunityWhat is Police Community
Relations?Relations?
Police Community Relations arePolice Community Relations are
complicated and constantly changingcomplicated and constantly changing
interactions between representatives ofinteractions between representatives of
police organization and an assortment ofpolice organization and an assortment of
governmental agencies, public groups andgovernmental agencies, public groups and
private individuals representing a wideprivate individuals representing a wide
range of competing and often conflictingrange of competing and often conflicting
interests.interests.
4. National Crime Prevention CouncilNational Crime Prevention Council66
Crime Prevention As a BridgeCrime Prevention As a Bridge
Crime Prevention efforts reduce polarizationCrime Prevention efforts reduce polarization
that sometimes exists between police andthat sometimes exists between police and
citizens.citizens.
Community Policing, Neighborhood Watch,Community Policing, Neighborhood Watch,
programs build a bridge that enablesprograms build a bridge that enables
residents and law enforcement toresidents and law enforcement to
communicate, collaborate, and work togethercommunicate, collaborate, and work together
to build safer, more caring communities.to build safer, more caring communities.
5. National Crime Prevention CouncilNational Crime Prevention Council77
The Benefits of ImprovedThe Benefits of Improved
Police-Community RelationsPolice-Community Relations
Improved Relations Allow Police Officers toImproved Relations Allow Police Officers to
Police more effectivelyPolice more effectively
Find their jobs safer and easier to doFind their jobs safer and easier to do
Face less litigation and gain longerFace less litigation and gain longer
careerscareers
Be treated with greater respectBe treated with greater respect
Have better moraleHave better morale
6. National Crime Prevention CouncilNational Crime Prevention Council88
The Benefits of Improved Police-The Benefits of Improved Police-
Community RelationsCommunity Relations (continued)(continued)
Improved Relations Allow Community Residents toImproved Relations Allow Community Residents to
Have more trust and less fear of policeHave more trust and less fear of police
Have a safer communityHave a safer community
Have less tension and conflictHave less tension and conflict
Gain greater cooperation from policeGain greater cooperation from police
Gain increased safety for children and seniorsGain increased safety for children and seniors
Gain quicker resolution to crimeGain quicker resolution to crime
7. 99
Benefits of GoodBenefits of Good
Police-Community RelationsPolice-Community Relations
Greater CooperationGreater Cooperation
Decreases in Crime & DelinquencyDecreases in Crime & Delinquency
More Effective EnforcementMore Effective Enforcement
Better CommunicationsBetter Communications
Better Police RecruitmentBetter Police Recruitment
More ResourcesMore Resources
Higher SalariesHigher Salaries
8. National Crime Prevention CouncilNational Crime Prevention Council1010
A Bit of HistoryA Bit of History
Community PolicingCommunity Policing
9. National Crime Prevention CouncilNational Crime Prevention Council1111
Sir Robert PeelSir Robert Peel
Considered a “father” of law enforcementConsidered a “father” of law enforcement
Are his principles ofAre his principles of
policing stillpolicing still
applicable today?applicable today?
Absolutely!Absolutely!
10. National Crime Prevention CouncilNational Crime Prevention Council1212
Sir Robert Peel’sSir Robert Peel’s
Nine Principles of PolicingNine Principles of Policing
1. The basic mission of the police is to prevent1. The basic mission of the police is to prevent
crime and disorder.crime and disorder.
2. The ability of the police to perform their duties is2. The ability of the police to perform their duties is
dependent upon public approval of policedependent upon public approval of police
actions.actions.
3. Police must secure the willing cooperation of the3. Police must secure the willing cooperation of the
public.public.
4.4. The degree of cooperation of the public that canThe degree of cooperation of the public that can
be secured diminishes proportionally to thebe secured diminishes proportionally to the
necessity of the use of force.necessity of the use of force.
11. National Crime Prevention CouncilNational Crime Prevention Council1313
55.. Police seek and preserve public favor.Police seek and preserve public favor.
6. Police use physical force to the extent6. Police use physical force to the extent
necessary.necessary.
7. Police at all times should maintain a7. Police at all times should maintain a
relationship with the public.relationship with the public.
8. Police should always direct their actions8. Police should always direct their actions
strictly toward their functions.strictly toward their functions.
9. The test of police efficiency is the absence9. The test of police efficiency is the absence
of crime and disorder.of crime and disorder.
Sir Robert Peel’sSir Robert Peel’s
Nine Principles of PolicingNine Principles of Policing (continued)(continued)
12. National Crime Prevention CouncilNational Crime Prevention Council1414
“Community policing is a philosophy that
promotes and supports organizational
strategies to address the causes of crime, to
reduce the fear of crime and social disorder
through problem-solving tactics and
community-police partnerships.”
Source: Community Oriented Policing Services Office
Community PolicingCommunity Policing
13. National Crime Prevention CouncilNational Crime Prevention Council1515
The Eight “P”s of Community
Policing
A PHILOSOPHY of full service,
PERSONALIZED
POLICING, where the same officer
PATROLS and works in the same area on a
PERMANENT basis, from a decentralized
PLACE, working in
PARTNERSHIP with citizens to identify and solve
PROBLEMS
14. National Crime Prevention CouncilNational Crime Prevention Council1616
Community PolicingCommunity Policing
The community-policing philosophy rests onThe community-policing philosophy rests on
the belief that law-abiding citizens in thethe belief that law-abiding citizens in the
community have a responsibility tocommunity have a responsibility to
participate in the police process. It also restsparticipate in the police process. It also rests
on the belief that solutions to today’son the belief that solutions to today’s
contemporary community problems demandcontemporary community problems demand
freeing both community residents and lawfreeing both community residents and law
enforcement to explore creative ways toenforcement to explore creative ways to
address neighborhood concerns beyond aaddress neighborhood concerns beyond a
narrow focus on individual crimes.narrow focus on individual crimes.
15. National Crime Prevention CouncilNational Crime Prevention Council1717
The more the variousThe more the various
groups sharegroups share
common values,common values,
beliefs, and goals, thebeliefs, and goals, the
more likely it is thatmore likely it is that
they will agree onthey will agree on
common goals.common goals.
Normative Sponsorship Theory
Most people are ofMost people are of
good will.good will.
They will cooperate
with others to
facilitate
the building of
consensus.
16. National Crime Prevention CouncilNational Crime Prevention Council2020
How Do PeopleHow Do People
View the Police?View the Police?
17. 2121
Problem Aspects of Police-CommunityProblem Aspects of Police-Community
Relations ProgramsRelations Programs
Projecting a positive imageProjecting a positive image
Irregular contact with citizensIrregular contact with citizens
Isolated acceptance of PCR unitIsolated acceptance of PCR unit
Limited influence and respect for officersLimited influence and respect for officers
Focus on strained relations & crimeFocus on strained relations & crime
preventionprevention
18. 2222
Problem Aspects of Police-CommunityProblem Aspects of Police-Community
Relations Programs (cont)Relations Programs (cont)
Advice on crime prevention from PCRAdvice on crime prevention from PCR
onlyonly
Police accountability by civilian reviewPolice accountability by civilian review
boardsboards
Chief reacts only to law enforcementChief reacts only to law enforcement
concernsconcerns
Officers focus on racial & ethnic tensionOfficers focus on racial & ethnic tension
19. 2323
Problem Aspects of Police-CommunityProblem Aspects of Police-Community
Relations Programs (cont)Relations Programs (cont)
Cordial relationship, but superficial trustCordial relationship, but superficial trust
Intermittent contact with the publicIntermittent contact with the public
Officer seldom seen “on the streets”Officer seldom seen “on the streets”
Officer is viewed as an “outsider”Officer is viewed as an “outsider”
Citizens do not get to know officersCitizens do not get to know officers
Service providers stay in traditional rolesService providers stay in traditional roles
Success by traditional measures—i.e., crime rates.Success by traditional measures—i.e., crime rates.
20. National Crime Prevention CouncilNational Crime Prevention Council3030
Volunteers in Police ServiceVolunteers in Police Service
Why they are neededWhy they are needed
• Ease demands on law enforcementEase demands on law enforcement
• Encourage a more informed citizenryEncourage a more informed citizenry
• Provide an example to young peopleProvide an example to young people
• Improve cooperation and understandingImprove cooperation and understanding
between the police and their communitybetween the police and their community
21. National Crime Prevention CouncilNational Crime Prevention Council3131
Considerations of CommunityConsiderations of Community
InteractionInteraction
How community volunteers can be usedHow community volunteers can be used
within their communitywithin their community
- Legal issuesLegal issues
- Safety issuesSafety issues
- Expertise issuesExpertise issues
22. National Crime Prevention CouncilNational Crime Prevention Council3232
Community/Police Needs andCommunity/Police Needs and
SupportSupport
Filling needs with volunteersFilling needs with volunteers
• Coordinating positionCoordinating position
• Prerecruitment action requiredPrerecruitment action required
• Possible volunteer positions (adapt to localPossible volunteer positions (adapt to local
needs)needs)
23. National Crime Prevention CouncilNational Crime Prevention Council3636
• Position descriptionPosition description
• Time commitmentTime commitment
• Defined programDefined program
activitiesactivities
• Direct supervisorDirect supervisor
• Website access forWebsite access for
personal record ofpersonal record of
service/journalservice/journal
What Does a Citizen Need ToWhat Does a Citizen Need To
Know Before VolunteeringKnow Before Volunteering??
• How long shouldHow long should
volunteers serve?volunteers serve?
• Age criteriaAge criteria
24. National Crime Prevention CouncilNational Crime Prevention Council4545
Six Factors NecessarySix Factors Necessary
To ImproveTo Improve
Police-Community RelationsPolice-Community Relations
25. National Crime Prevention CouncilNational Crime Prevention Council4646
The Six FactorsThe Six Factors
1.1. MembershipMembership
2.2. EnvironmentEnvironment
3.3. Process and StructureProcess and Structure
4.4. CommunicationsCommunications
5.5. PurposePurpose
6.6. ResourcesResources
26. National Crime Prevention CouncilNational Crime Prevention Council4747
MembershipMembership
1.1. Appropriate cross-section of membersAppropriate cross-section of members
2.2. Mutual respect, understanding, and trustMutual respect, understanding, and trust
3.3. Members see that collaboration is in theirMembers see that collaboration is in their
best interest.best interest.
4.4. Members develop an ability toMembers develop an ability to
compromise.compromise.
27. National Crime Prevention CouncilNational Crime Prevention Council4848
EnvironmentEnvironment
1.1. Political and social climate are favorable.Political and social climate are favorable.
2.2. Collaborative group is viewed as aCollaborative group is viewed as a
leader in the community.leader in the community.
3.3. There is a history or evidence ofThere is a history or evidence of
collaboration or cooperation in thecollaboration or cooperation in the
community.community.
28. National Crime Prevention CouncilNational Crime Prevention Council4949
Process and StructureProcess and Structure
1.1. Members are invested in the processMembers are invested in the process
as well as the outcome.as well as the outcome.
2.2. Clear roles and responsibilitiesClear roles and responsibilities
3.3. FlexibilityFlexibility
4.4. AdaptabilityAdaptability
5.5. Equal decision-making authority is heldEqual decision-making authority is held
by each member regardless of rank,by each member regardless of rank,
authority, or place in the hierarchy.authority, or place in the hierarchy.
29. National Crime Prevention CouncilNational Crime Prevention Council5050
CommunicationCommunication
1.1. Members learn to listen and allowMembers learn to listen and allow
venting.venting.
2.2. There is open and frequentThere is open and frequent
communication.communication.
3.3. Members disclose self interest at firstMembers disclose self interest at first
meeting.meeting.
4.4. Members establish informal and formalMembers establish informal and formal
means of communication.means of communication.
30. National Crime Prevention CouncilNational Crime Prevention Council5151
PurposePurpose
1.1. Concrete, attainable goals andConcrete, attainable goals and
objectivesobjectives
2.2. Shared visionShared vision
3.3. Desired results and strategiesDesired results and strategies
31. National Crime Prevention CouncilNational Crime Prevention Council5252
ResourcesResources
1.1. A skilled and unbiased convener ofA skilled and unbiased convener of
meetingsmeetings
2.2. Staff time and volunteer timeStaff time and volunteer time
3.3. Sufficient fundsSufficient funds
32. Crime in YourCrime in Your
NeighborhoodNeighborhood
AA lack of community involvementlack of community involvement
may lead to some of the most seriousmay lead to some of the most serious
and perplexing problems yourand perplexing problems your
community faces.community faces.
33. National Crime Prevention CouncilNational Crime Prevention Council5454
Why Is Community InvolvementWhy Is Community Involvement
Important?Important?
When members of a community areWhen members of a community are
involved with each other, they knowinvolved with each other, they know
• Their neighborsTheir neighbors
• The daily “goings-on” in the neighborhoodThe daily “goings-on” in the neighborhood
• When something is wrongWhen something is wrong
34. National Crime Prevention CouncilNational Crime Prevention Council5555
One great way to perpetuateOne great way to perpetuate
community involvement iscommunity involvement is
through the Neighborhoodthrough the Neighborhood
Watch program.Watch program.
35. National Crime Prevention CouncilNational Crime Prevention Council5656
What Is the Neighborhood WatchWhat Is the Neighborhood Watch
Program?Program?
Neighborhood Watch was established inNeighborhood Watch was established in
1970 and aimed in bringing residents1970 and aimed in bringing residents
together to interact and become thetogether to interact and become the
guardians for the police in theirguardians for the police in their
community.community.
36. National Crime Prevention CouncilNational Crime Prevention Council5757
Neighborhood WatchNeighborhood Watch
Crime prevention group organized around a block,
defined neighborhood, or business district
Serves as “eyes and ears” for law enforcement
Helps establish or reclaim informal control of an
area by observation, visibility, and increased
social interaction
Donates time and resources
Usually has no formal budget or funding source
Success results in reduction in crime and
improved quality of life for neighborhood residents
37. National Crime Prevention CouncilNational Crime Prevention Council5858
The Benefits ofThe Benefits of
Neighborhood WatchNeighborhood Watch
Unites the community and increasesUnites the community and increases
neighborhood cohesionneighborhood cohesion
Reduces fear of crime in the communityReduces fear of crime in the community
Improves crime reporting by citizensImproves crime reporting by citizens
Increases surveillance in the communityIncreases surveillance in the community
Prevents and reduces crimePrevents and reduces crime
Enhances homeland securityEnhances homeland security
38. National Crime Prevention CouncilNational Crime Prevention Council5959
The Benefits ofThe Benefits of
Neighborhood WatchNeighborhood Watch (continued)(continued)
Studies show that Neighborhood Watch isStudies show that Neighborhood Watch is
effective becauseeffective because
It unites neighbors around a common goal—safety andIt unites neighbors around a common goal—safety and
security.security.
It provides all members basic skills on preventing crimeIt provides all members basic skills on preventing crime
and reporting suspicious activities or crimes.and reporting suspicious activities or crimes.
It builds a base for correcting neighborhood problems.It builds a base for correcting neighborhood problems.
It works well with other civic activities.It works well with other civic activities.
39. National Crime Prevention CouncilNational Crime Prevention Council6262
How Can Citizens Be MoreHow Can Citizens Be More
Aware?Aware?
Be informedBe informed
Be alertBe alert
Be preparedBe prepared
40. National Crime Prevention CouncilNational Crime Prevention Council6363
In ConclusionIn Conclusion
Community policing is the responsibility ofCommunity policing is the responsibility of
bothboth law enforcement and communitylaw enforcement and community
members. Both have important roles inmembers. Both have important roles in
community policing.community policing.
There are many ways to involve theThere are many ways to involve the
community in crime-reduction and problemcommunity in crime-reduction and problem
solving, including community meetings andsolving, including community meetings and
citizens’ police academies.citizens’ police academies.
Police and local citizens are all members ofPolice and local citizens are all members of
the community.the community.
42. 11 6565
HELP US FIGHT CRIMEHELP US FIGHT CRIME……
Police Station 1Police Station 1 911911
Police station 2Police station 2 165165
Police Station 3Police Station 3 168168
Police Station 4Police Station 4 162162
Police Station 5Police Station 5 166166
ICPSCICPSC 816816
ICPO Celphone Nr 09177127411ICPO Celphone Nr 09177127411
Notes de l'éditeur
Introduce yourself to the participants. Describe your background in this area. Mention that the National Crime Prevention Council, in partnership with the Bureau of Justice Assistance, is the creator of this PowerPoint presentation. Refer participants to NCPC’s three websites:
www.ncpc.org – main website
www.bytecrime.org -- cybercrime website
www.mcgruff.org -- website for children
Read and review each objective. Ask if there are any questions about the material that will be covered during the presentation.
You may want to write a list of expectations for the training and then review this list at the end of the presentation to ensure that participants were satisfied. Or you may want to start a “parking lot” of questions or issues that may be addressed by the presentation. You can add to the list during the presentation and then review it at the end. You may want to refer participants with unanswered questions or requests to additional resources.
Emphasize the key role that crime prevention practitioners play in opening lines of communication between law enforcement and community residents.
Ask participants to share examples of projects or events they have led that have resulted in better partnerships or collaboration between police officers and residents.
Bullet 1: When trust is established between law enforcement and the community, members of the community are often more forthcoming with helpful information and potential investigative leads. Calls for service may initially increase due to a more “open” line of communication.
Bullet 2: Once again, this is based on trust and built rapport.
Bullet 3: Officers are happier when more of their calls for service are positive.
Emphasize that everyone wins when law enforcement are able to do their jobs more effectively.
If members of law enforcement are present, ask them to add to the list provided on the slide. Invite one or two people to give examples of the benefits they have experienced.
Trainer Notes:
Emphasize that the community residents have much to gain when they work side by side with law enforcement. There is better information exchanges and they gain a better understanding of law enforcement.
For some communities or population groups, such as low-income or subsidized housing developments, this may be easier said than done, but strong partnerships can be built.
If appropriate, refer to the NCPC publication, Law Enforcement, Race, and Reconciliation. This publication presents a successful case study of several counties in Washington state that made a commitment to improve police-community relations.
Sir Robert Peel was a citizen of England and received his education from Harrow and Oxford. He was eventually asked to be a Member of the British Parliament. It was during his term in Parliament that Peel acknowledged the rising crime statistics and sought to improve the methods of crime prevention. As a result, in 1829, he brought about the Metropolitan Police Act and the first disciplined police force in greater London.
Before this, as Home Secretary in 1822, Peel introduced the Constabulary Act, and the Constabulary Police of Ireland was formed. Both of these police forces, the London Metropolitan Police and the Police Service of Northern Ireland, still exist today.
Number 3: The rest of the principle is “in voluntary observance of the law to be able to secure and maintain the respect of the public.”
Below is the completion of the principles on this slide.
Bullet 5: “not by catering to public opinion but by constantly demonstrating absolute impartial service to the law.”
Bullet 6: “to secure observance of the law or to restore order only when the expertise of persuasion, advice, and warning is found to be insufficient.”
Bullet 7: “that gives reality to the historic tradition; the police are public and the public are the police. The police being the only full-time individuals charged with the duties that are incumbent on all of the citizens.”
Bullet 8: “and never appear to usurp the powers of the judiciary.”
Bullet 9: “not the visible evidence of police action in dealing with it.”
A modern definition of community policing.
Not all law enforcement agencies are able to fully implement all eight “Ps” due to limitations in manpower, geography, or jurisdictional size.
Community policing is a proactive approach to preventing crime. It allows for law enforcement to
Examine crime trends
Analyze and work toward positive alternatives to community and neighborhood conditions
Educate and involve communities in crime prevention strategies
Create an atmosphere of zero tolerance toward crime and criminal activity
Some examples of proactive policing are
Helping the community start neighborhood and community watch programs
Conducting security surveys for homes and communities
Encouraging people to engrave their property
Encouraging people to register equipment and maintain logs of all valuables
Having high-quality locks and lighting on personal property and within communities
For example, the reason why we stop at stop signs has little to do with the law and more to do with creating a safe environment for ourselves and those we care about.
How did you feel (even as a police officer) when you were last contacted about a police matter, during a traffic stop, or a while conducting a neighborhood canvass?
This is more than a “dog and pony” show as some may view it. It is extremely important for healthy neighborhoods to have involved citizens and this is one mechanism for citizens to become involved—through the citizens’ police academy or through alumni associations. The more citizens are active in their communities, the more likely that community is to be a safe, healthy, and welcoming one.
It is important that
Community stakeholders are identified and involved
A working list of community resources is created
Remember, crime prevention is everyone’s business.
Citizens assist in the community policing effort, but not by becoming additional police; they become proactive members in their communities, using their skills for the community’s benefit.
Once again, it is important to identify the resources and stakeholders with the community. This can help with community outreach as well.
Every community has different needs. These materials should be tailored to the needs of the community.
The goal of this model is to start from the bottom and to work your way up.
This is active listening or reflective listening—paraphrasing information back to the participant.
Use open-ended questions not closed-ended questions.
The model presented in the next slide outlines a strategy and general principles for convening stakeholders. Remind participants that all strategies must be tailored to local needs and conditions.
You must have your “homework” done before this can be fully addressed.
Number 1: Venting must be done “reasonably.”
Number 2: Open and frequent communication is great but be careful that it doesn’t become overbearing to the point where people begin to tune the police out.
Sometimes (if not always) you may need to locate or seek out your funders.
There should be an understanding that Neighborhood Watch is not an answer to all neighborhood problems and won’t work in neighborhoods where there is no open communication or camaraderie among residents.
These are benefits of the Neighborhood Watch program.
Communities that have severe crime problems or that have difficulty in creating a strong Neighborhood Watch program may not see these benefits as quickly as other, better organized communities.
It is not uncommon for neighborhoods to see a rise in reported crime after starting a Neighborhood Watch program. As community members learn what to report and begin to survey the neighborhood more carefully, the number of crimes that are reported may rise even though the actual incidence of crime drops or stays the same. It is important to note this so that groups will not get discouraged.
Neighborhood Watch gives communities a common cause to work toward and this leads to identifying other common causes while it raises the levels of crime prevention skills and awareness.
Utility companies are important stakeholders also.
Explain to residents that homeland security is about prevention and awareness. All citizens should know how to secure their homes and garages. Citizens should be vigilant in watching for activity that may support terrorism.
As citizens, we all share the responsibility for reporting and preventing terrorism in our communities. We can be alert and aware of those activities in our neighborhood that may have links to terrorist and criminal behavior.
Remember, terrorism is a crime. Crime prevention addresses both simultaneously.
Awareness of local and world events helps increase safety.
Bullet 1: Read the newspaper, listen to or watch local and national news reports, and attend community meetings.
Bullet 2: Be familiar with your environment at home, school, work, church, and social events.
Bullet 3: Have a prepared family plan for emergencies. Create a family first aid kit, attend crime prevention classes, and get involved with your local law enforcement and crime prevention associations.
Questions and Answers
Allow time for anyone who has not already done so to present a specific challenge or project to improve police-community relations.
If time permits, return to the list of objectives and items in the “parking lot.” Review each item and summarize the key points covered during the presentation relating to each item.