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Business
 Continuity
Management
  Systems
Business
 Continuity
Management
  Systems
   The Benefits
What is it?
What is it?




• A management “System”
 • ala ISO 9000 etc
Objectives
Objectives



• Survive potentially disruptive incidents
 • with minimal disruption
Objectives



• Survive potentially disruptive incidents
 • with minimal disruption
• Continue serving customers
 • and generating money!
Process
Process
Why?
Why?


• Operations exposed to risk
Why?


• Operations exposed to risk
 • Environmental
Why?


• Operations exposed to risk
 • Environmental
 • People
Why?


• Operations exposed to risk
 • Environmental
 • People
 • Premises
Why?


• Operations exposed to risk
 • Environmental
 • People
 • Premises
 • Plant
Why?


• Operations exposed to risk
 • Environmental
 • People
 • Premises
 • Plant
 • Processes
Management
Management




Has a duty to manage risks on behalf of
investors, customers, staff and creditors
Small Companies
Small Companies


• Do they need to take this seriously?
Small Companies


• Do they need to take this seriously?
• Absolutely
 • less built-in resilience
 • tend to have higher leverage
 • tend to be more dependent
Benefits
Benefits



• Peace of mind
Benefits



• Peace of mind
• No surprises
Benefits



• Peace of mind
• No surprises
• Opportunities to improve
Benefits



• Peace of mind
• No surprises
• Opportunities to improve
• Opportunities to invest
Benefits
Benefits



• Potential to win bigger contracts
Benefits



• Potential to win bigger contracts
• Better competitive positioning
Benefits



• Potential to win bigger contracts
• Better competitive positioning
• Protection of existing relationships
Benefits



• Potential to win bigger contracts
• Better competitive positioning
• Protection of existing relationships
• Demonstration of corporate maturity
Questions?

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Business continuity management system

Notes de l'éditeur

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  7. Environmental - loading bay with stream at bottom, jenny’s dentist\nPeople - accountancy practice with no succession plan, lottery win in accounts dept\nPremises - fire, power failure\nPlant - printer with single offset line - arrangements with competitors\nProcesses - loss of e-commerce website due to database corruption by poorly setup backup process\n
  8. Environmental - loading bay with stream at bottom, jenny’s dentist\nPeople - accountancy practice with no succession plan, lottery win in accounts dept\nPremises - fire, power failure\nPlant - printer with single offset line - arrangements with competitors\nProcesses - loss of e-commerce website due to database corruption by poorly setup backup process\n
  9. Environmental - loading bay with stream at bottom, jenny’s dentist\nPeople - accountancy practice with no succession plan, lottery win in accounts dept\nPremises - fire, power failure\nPlant - printer with single offset line - arrangements with competitors\nProcesses - loss of e-commerce website due to database corruption by poorly setup backup process\n
  10. Environmental - loading bay with stream at bottom, jenny’s dentist\nPeople - accountancy practice with no succession plan, lottery win in accounts dept\nPremises - fire, power failure\nPlant - printer with single offset line - arrangements with competitors\nProcesses - loss of e-commerce website due to database corruption by poorly setup backup process\n
  11. Environmental - loading bay with stream at bottom, jenny’s dentist\nPeople - accountancy practice with no succession plan, lottery win in accounts dept\nPremises - fire, power failure\nPlant - printer with single offset line - arrangements with competitors\nProcesses - loss of e-commerce website due to database corruption by poorly setup backup process\n
  12. Environmental - loading bay with stream at bottom, jenny’s dentist\nPeople - accountancy practice with no succession plan, lottery win in accounts dept\nPremises - fire, power failure\nPlant - printer with single offset line - arrangements with competitors\nProcesses - loss of e-commerce website due to database corruption by poorly setup backup process\n
  13. \n
  14. generally only one site\nown money invested, personal guarantees\nall the eggs in once basket - family income\n
  15. generally only one site\nown money invested, personal guarantees\nall the eggs in once basket - family income\n
  16. generally only one site\nown money invested, personal guarantees\nall the eggs in once basket - family income\n
  17. generally only one site\nown money invested, personal guarantees\nall the eggs in once basket - family income\n
  18. generally only one site\nown money invested, personal guarantees\nall the eggs in once basket - family income\n
  19. know what to do when you get the 5AM phone call\ndon’t discovery only “Jim” knows how to operate that process when Jim leaves\ngreater knowledge about the way business works and which really add value\nthat reveals areas that can benefit from investment\n
  20. know what to do when you get the 5AM phone call\ndon’t discovery only “Jim” knows how to operate that process when Jim leaves\ngreater knowledge about the way business works and which really add value\nthat reveals areas that can benefit from investment\n
  21. know what to do when you get the 5AM phone call\ndon’t discovery only “Jim” knows how to operate that process when Jim leaves\ngreater knowledge about the way business works and which really add value\nthat reveals areas that can benefit from investment\n
  22. know what to do when you get the 5AM phone call\ndon’t discovery only “Jim” knows how to operate that process when Jim leaves\ngreater knowledge about the way business works and which really add value\nthat reveals areas that can benefit from investment\n
  23. larger suppliers insist on BC plans. Starting to audit them\nGary and Impact Plus\nPrint Hut\nShows you take the process of management seriously\n
  24. larger suppliers insist on BC plans. Starting to audit them\nGary and Impact Plus\nPrint Hut\nShows you take the process of management seriously\n
  25. larger suppliers insist on BC plans. Starting to audit them\nGary and Impact Plus\nPrint Hut\nShows you take the process of management seriously\n
  26. larger suppliers insist on BC plans. Starting to audit them\nGary and Impact Plus\nPrint Hut\nShows you take the process of management seriously\n
  27. \n