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Everything You Wanted to
Know But Were Afraid to Ask
Troop 2702 Cookie Chairs




   Contact us with ANY questions regarding the cookie
                         sale.
    Signing an M-3 or a Cookie Sales Permission Slip
     commits the signee to paying for ANY and ALL
     cookies which are checked out to that individual.
What Cookies Do We Sell?
VARIETIES
NAME CHANGE?
Sometimes you are asked for a cookie you don’t recognize. As there are
two bakers who provide Girl Scout Cookies, you might hear these names
(which are the trademarked names of Little Brownie Baker – NOT our
cookie supplier).

  Little Brownie Baker                        ABC Baker
 (The other Girl Scout cookie supplier)        (GS-TOP Supplier)
              Do Si Dos                   Peanut Butter Sandwiches

             Tag Alongs                     Peanut Butter Patties

               Samoas                         Caramel deLites

               Trefoils                          Shortbread
How Do I Get My Scout’s
Cookies? (aka Pick Up)
PICKING UP COOKIES
            Cookies NOW!                Troop Cookie Cupboard
          (aka “Zoo” Cookies)           Pick up cookies at the Troop
     Pick up 12 cases of cookies         distribution date (the week
      at the FW Zoo on Saturday,          of January 14-18, 2013)
      January 12th                        based on the Cookie Depot
                                          distribution.
     You are responsible for the
                                        You are responsible for any
      12 cases of cookies (144
      boxes)                              cookies picked up.
                                        Unsold cookies due in by
     There will NOT be a Troop
      table top. You are welcome          February 14th or you
      to set up a table top and sell      purchase them for your
      your cookies on your own.           Scout.
                                        All money is due in by
     Cookies NOW! Money and/or
      cookies due in by Saturday,         February 24th
      January 19th                      Additional cookies available
                                          upon turn in of $ or return of
                                          boxes.
Cookies NOW!
                  12 Cases as listed below; NO exchanges, substitutions, or deletions.
      All money or cookies MUST be exchanged, returned or paid to Troop by Jan 19th.


                             Cookies NOW! Cookies
3 Thin Mints
2 Caramel DeLites
2 Peanut Butter Patties
1 Peanut Butter Sandwiches
1 Lemonades
1 Shortbread
1 Thanks A Lots
1 Mango Creme
YIKES! My Cookies Aren’t
   Selling! What Do I Do?
(aka Exchanging or Returning)
EXCHANGING COOKIES
     Go to our Troop’s website (http://gstroop2702.webs.com)
      or Facebook Group
     Email Subject Line or Facebook Post should read:
        WANTED (Cookie Type) (# of boxes)
        EXCHANGE (Cookie Type) (# of boxes)

        RETURN (Cookie Type) (# of boxes)

   Please EXCHANGE cookies that are not selling for
    ones you need to fill orders BEFORE you ask for
    additional cookie orders from the cupboard.
   Please RETURN cookies that are not selling to the
    Troop cookie cupboard.
How Much?
(aka Money Matters)
COST/MONEY
   $3.50 per box
   12 boxes per case so a case is $42.00
   Cash, check, or major credit card is accepted as
    payment.
   We MUST have a current driver’s license and current
    contact phone number on each check accepted.
   Checks are payable to Girl Scouts.
   The Troop will have four (4) credit card scanners. If
    you wish to purchase a credit card scanner for
    individual sales use, please pay $20 and register the
    scanner to the Troop so that we can track it.
   Turn in money OFTEN.
   Parents are responsible for any cookies which they
    check out.
M-3 Slips – The Dos
  Remember!
  M-3 slips are YOUR receipt and proof:
   That you checked OUT money

   That you turned IN money

   That you checked OUT cookies

   That you turned IN cookies

   That you checked OUT/IN credit card scanner




  Save your M-3s!
M-3 Slips – The Don’ts
   Remember!
   M-3 slips are NOT processed at:
  Troop   meetings (These are the girls’ times to
  meet – not to conduct individual or group financial
  business transactions.)
  Table   Tops (These are the girls’ times to conduct
  their collective business and mixing individual
  transactions and group transactions causes balance
  sheet issues.)
Why Is My Scout Doing This?
(aka Purpose & Recognition)
PURPOSE
 Entrepreneurship skills
 Leadership skills
 Financial awareness and budgeting
 skills
 All Scouts earn recognition toward
 their financial literacy badges.
How May My Scout Sell
     Cookies?
WAYS TO SELL
  Table Top (Direct to Customer) Sales
  Take Order (Cookie Order Form) Sales
  Cold Calling Sales
  Phone Sales
  Internet Sales (Note: Using the internet order system does NOT process an
  order for your Scout. Orders placed on the website are forwarded to the phone
  bank and should be followed up by a Scout. At this time, we cannot process an
  order via the internet.)
  Door to Door Sales (Note: Scouts should NEVER be allowed to sell door to
  door alone. Please accompany your Scout(s) or send her with a buddy to sell
  cookies.)
Table Top Sales Information
Remember the Girl Scout Law
 I will do my best to be
     honest and fair,
     friendly and helpful,
     considerate and caring,
     courageous and strong, and
     responsible for what I say and do,
     and to
     respect myself and others,
     respect authority,
     use resources wisely,
     make the world a better place, and
     be a sister to every Girl Scout.

 When selling cookies, we expect that
   members and representatives of
   Troop 2702 will honor the Law in
   ALL ways.
TABLE TOP SALES 1
   Cookies NOW! (January 12, 2013)
   offers Scouts the opportunity to get
   cookies in hand one week earlier
   than those waiting for a Troop Depot
   pick up and thereby get a head start.
   Individual Scouts may arrange their
   own direct to customer sales
   following their Cookies NOW! pick
   up.
TABLE TOP SALES 2
   Table Top Sales are organized by the Troop
   Table Top Sales require a minimum of two (2)
   Scouts to be held.
   If there are not two (2) Scouts registered at least
   72 hours prior to the table top, it will be
   cancelled.
   Any registered Scout may check out cookies
   from the cupboard to cover a cancelled table top
   and host an individual sale. All cookies checked
   out will be the responsibility of the Scout and will
   be included in her individual cookie count.
TABLE TOP SALES 3
   Table Top Sales are posted on the Troop’s
   Facebook events calendar due to previous“raiding”
   of our Troop calendar.
   Troop leadership may add additional dates. All
   Table Top Sales sign ups are first come/first
   reserved. Please check the Troop Facebook page
   about the most up-to-date times & locations.
   Scouts who make initial contact for a Table Top will
   be given FIRST PRIORITY and CHOICE for time
   slot. (In other words, if you bring the contact to
   Troop leadership, you earn the right to choose your
   time slot.)
TABLE TOP SALES 4
   Cookie/money discrepancies will be the
   responsibility of the Scout(s) and her parent or
   guardian. The Troop does not cover
   cookie/money discrepancies.
   There will be NO cookie sign outs or returns at
   Table Tops. (Nothing that requires an M-3 will
   occur at a Table Top sale!)
   Scouts MUST be accompanied by a parent or
   guardian AT ALL TIMES. (If you leave the table
   top, your Scout leaves with you.)
   Siblings are not allowed at Table Top sales. Please
   make alternate child care arrangements.
TABLE TOP SALES 1st SHIFT

    First shift Scouts & parents/responsible adults will
    be responsible for:
       Picking up the money bag, table top inventory, and
       supplies the NIGHT BEFORE the scheduled table top AT
       A SCHEDULED TIME.
       Arriving at the table top location at least five minutes prior
       to scheduled start time to set up.
       Notifying location management, if necessary, of Troop
       2702’s arrival. (Check Facebook Events calendar for
       details regarding management notification.)
TABLE TOP SALES LAST SHIFT

    Final shift Scouts & parents/responsible adults will
    be responsible for:
       Returning the money bag, table top inventory (closing),
       and supplies within one hour or at the scheduled
       Close/Counting Appointment of the table top
       completion.
       Notifying location management, if necessary, of Troop
       2702’s departure. (Check Facebook Events calendar for
       details regarding management notification.)
       Counting all table top funds with Troop leadership before
       they will be excused.
       Checking in all inventory with Troop leadership before
       they will be excused.
TABLE TOP SALES - SHIFT CHANGE

     At change of shift, inventory count MUST be taken
     and recorded.
     Any shift with a discrepancy will be the shift held
     responsible for the discrepancy.
     Do not count money at shift change – COUNT
     INVENTORY!
Table Top Tips
TABLE TOP SALES TIPS
          Successful table top (direct to customer) sales include:
   Scouts who have eaten before they arrive or who have a light
   snack to eat during the table top
   Scouts who are well rested and ready to promote cookie
   sales
   Scouts who have used the restroom or bathroom facilities
   prior to starting their shift
   Scouts who are dressed appropriately for the weather
   conditions (hats, mittens, layers of clothing, double socks,
   boots or other weather appropriate footwear, windbreaker,
   rain gear, etc.)
   Scouts who are energetic and enthusiastic Note: Scouts who
   are not actively participating in cookie sales will be asked to leave
   and will be replaced by other Scouts. Our previous years’ sales
   tracking proves that Scouts who are sitting DO NOT sell cookies…
   this lowers your Scout’s opportunities to earn Cookie Bucks and
   Troop trip participation.
TABLE TOP SALES TIPS 2
          Successful table top (direct to customer) sales
            include: (continued…)
   Tracking cookie sales as they occur. Attempting to match
   money with cookies or “back counting” throws off the cookie
   to money count.
   Breaking down case boxes and save them if that flavor’s
   case is emptied. These are used to cross check total sales.
   Please do not throw away empty cases.
   Separating cookie money and Troop to Troop donations. All
   “keep the change” requests should be placed in the Troop to
   Troop donations can. Any donation or “tip” is not for the
   individual Scout – it is a Troop to Troop donation! Put all T2T
   in the Ziploc marked bag at the end of the shift.
What Else Haven’t I Asked?
(aka Other Important Information)
STORAGE
          Store cookies where they aren’t exposed to:
 High heat (NO garages or cars!)
 Direct sunlight
 Dampness (use cardboard under cookies if stored on
 concrete)
 Potential water exposure – heavy rain, freezing pipes
 Strong odors – moth balls, cedar chips, gasoline
 Ants – it won’t take them long to find the cookies
 Dogs and young siblings who love cookies!
TROOP CUPBOARDS
    For respecting the Troop Leadership’s time
     with their families
    For understanding that the Troop Leadership
     also has Scouts who are participating in
     cookie sales
    For calling ahead to make sure that the
     Troop cupboard is available
    For making and keeping an appointment to
     pick up cookies from the Troop cupboard
    For calling to let the Troop cupboard know if
     you are running late or will not make your
     appointment
TIMELINE
   Jan. 12 – Zoo pick up/Cookies NOW!
   Week of Jan. 14th – General troop cookie pick up
   Jan. 19th – 100% money and/or cookies due for any
     Cookies NOW!
   Jan. 26th – 50% of money due in for additional
     cookies
   Feb. 9th – 75% of money due in for additional
     cookies. Return UNSOLD cookies no later than
     Thursday, Feb. 14th to Troop for disbursement.
   Feb. 28– 100% of money and/or cookies due in.

   Sale ends FEBRUARY 28, 2013
Individual Recognitions
 Troop 2702 has opted OUT of individual   Brownies through Ambassadors
    prize recognitions for 2013.             who sell 1200 packages or more
                                             will be invited to celebrate her
                                             success with an overnight trip to
 60 boxes           Theme patch              Austin, TX at the Children’s
                                             Museum doing hands-on
                                             activities and a theater arts
                                             program.
                                          We will leave on Saturday, April 27
                                             and return on Sunday, April 28.
Cookie Bucks
                                                  Packages Sold   Cookie Bucks for
     Using Cookie Bucks for GS-TOP’s
       Resident and Day/Twilight Camp*                                use in
                                                                  GS-TOP Shops
 -    Each day of Resident Camp
      = 125 packages
                                                 115              $10
 -    Each session of Day/Twilight
      Camp = 500 packages                        175              $20
 *All summer program activities have not been
      finalized.                                 260              $30
 Cookie Bucks are valid from April to
      September.                                 335              $40
 Please check your summer guides for final
      Cookie Bucks requirements for summer       425              $50
      activities. Girls who have at least 115
      packages remaining after applying toward
      Resident, Day/Twilight Camp, and High      575              $70
      Adventure Trips fees may convert them to
      Cookie Bucks (see chart) to use in GS-     800              $100
      TOP Shops or for activities.
                                                 1000             $150
                                                 1500             $200
MORE QUESTIONS?




 Images in this presentation are courtesy of Scout Mom’s Scribbles
Thank you and
good luck on your
  2013 Cookie
     Sales!
VERIFICATION
SUBJECT: 2013 Cookie
 Presentation (Scout’s Name)
NOTICE: By viewing this presentation and sending the Viewing
  Verification email, the viewer stipulates that he/she has read
  and understands the information presented in this presentation.
  Further, he/she understands that by sending this email, he/she
  is responsible for all information contained within this
  presentation.
Please send an email to Rachelle Whiteman.
     (gstroop2702saginaw@yahoo.com)
Please include the Scout’s name in the subject
         line of the email. Thank you!

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GS Cookies 2013 updated11.03.12

  • 1. Everything You Wanted to Know But Were Afraid to Ask
  • 2. Troop 2702 Cookie Chairs Contact us with ANY questions regarding the cookie sale. Signing an M-3 or a Cookie Sales Permission Slip commits the signee to paying for ANY and ALL cookies which are checked out to that individual.
  • 3. What Cookies Do We Sell?
  • 5. NAME CHANGE? Sometimes you are asked for a cookie you don’t recognize. As there are two bakers who provide Girl Scout Cookies, you might hear these names (which are the trademarked names of Little Brownie Baker – NOT our cookie supplier). Little Brownie Baker ABC Baker (The other Girl Scout cookie supplier) (GS-TOP Supplier) Do Si Dos Peanut Butter Sandwiches Tag Alongs Peanut Butter Patties Samoas Caramel deLites Trefoils Shortbread
  • 6. How Do I Get My Scout’s Cookies? (aka Pick Up)
  • 7. PICKING UP COOKIES Cookies NOW! Troop Cookie Cupboard (aka “Zoo” Cookies)  Pick up cookies at the Troop  Pick up 12 cases of cookies distribution date (the week at the FW Zoo on Saturday, of January 14-18, 2013) January 12th based on the Cookie Depot distribution.  You are responsible for the  You are responsible for any 12 cases of cookies (144 boxes) cookies picked up.  Unsold cookies due in by  There will NOT be a Troop table top. You are welcome February 14th or you to set up a table top and sell purchase them for your your cookies on your own. Scout.  All money is due in by  Cookies NOW! Money and/or cookies due in by Saturday, February 24th January 19th  Additional cookies available upon turn in of $ or return of boxes.
  • 8. Cookies NOW! 12 Cases as listed below; NO exchanges, substitutions, or deletions. All money or cookies MUST be exchanged, returned or paid to Troop by Jan 19th. Cookies NOW! Cookies 3 Thin Mints 2 Caramel DeLites 2 Peanut Butter Patties 1 Peanut Butter Sandwiches 1 Lemonades 1 Shortbread 1 Thanks A Lots 1 Mango Creme
  • 9. YIKES! My Cookies Aren’t Selling! What Do I Do? (aka Exchanging or Returning)
  • 10. EXCHANGING COOKIES  Go to our Troop’s website (http://gstroop2702.webs.com) or Facebook Group  Email Subject Line or Facebook Post should read:  WANTED (Cookie Type) (# of boxes)  EXCHANGE (Cookie Type) (# of boxes)  RETURN (Cookie Type) (# of boxes)  Please EXCHANGE cookies that are not selling for ones you need to fill orders BEFORE you ask for additional cookie orders from the cupboard.  Please RETURN cookies that are not selling to the Troop cookie cupboard.
  • 12. COST/MONEY  $3.50 per box  12 boxes per case so a case is $42.00  Cash, check, or major credit card is accepted as payment.  We MUST have a current driver’s license and current contact phone number on each check accepted.  Checks are payable to Girl Scouts.  The Troop will have four (4) credit card scanners. If you wish to purchase a credit card scanner for individual sales use, please pay $20 and register the scanner to the Troop so that we can track it.  Turn in money OFTEN.  Parents are responsible for any cookies which they check out.
  • 13. M-3 Slips – The Dos Remember! M-3 slips are YOUR receipt and proof:  That you checked OUT money  That you turned IN money  That you checked OUT cookies  That you turned IN cookies  That you checked OUT/IN credit card scanner Save your M-3s!
  • 14. M-3 Slips – The Don’ts Remember! M-3 slips are NOT processed at:  Troop meetings (These are the girls’ times to meet – not to conduct individual or group financial business transactions.)  Table Tops (These are the girls’ times to conduct their collective business and mixing individual transactions and group transactions causes balance sheet issues.)
  • 15. Why Is My Scout Doing This? (aka Purpose & Recognition)
  • 16. PURPOSE Entrepreneurship skills Leadership skills Financial awareness and budgeting skills All Scouts earn recognition toward their financial literacy badges.
  • 17. How May My Scout Sell Cookies?
  • 18. WAYS TO SELL Table Top (Direct to Customer) Sales Take Order (Cookie Order Form) Sales Cold Calling Sales Phone Sales Internet Sales (Note: Using the internet order system does NOT process an order for your Scout. Orders placed on the website are forwarded to the phone bank and should be followed up by a Scout. At this time, we cannot process an order via the internet.) Door to Door Sales (Note: Scouts should NEVER be allowed to sell door to door alone. Please accompany your Scout(s) or send her with a buddy to sell cookies.)
  • 19. Table Top Sales Information
  • 20. Remember the Girl Scout Law I will do my best to be honest and fair, friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely, make the world a better place, and be a sister to every Girl Scout. When selling cookies, we expect that members and representatives of Troop 2702 will honor the Law in ALL ways.
  • 21. TABLE TOP SALES 1 Cookies NOW! (January 12, 2013) offers Scouts the opportunity to get cookies in hand one week earlier than those waiting for a Troop Depot pick up and thereby get a head start. Individual Scouts may arrange their own direct to customer sales following their Cookies NOW! pick up.
  • 22. TABLE TOP SALES 2 Table Top Sales are organized by the Troop Table Top Sales require a minimum of two (2) Scouts to be held. If there are not two (2) Scouts registered at least 72 hours prior to the table top, it will be cancelled. Any registered Scout may check out cookies from the cupboard to cover a cancelled table top and host an individual sale. All cookies checked out will be the responsibility of the Scout and will be included in her individual cookie count.
  • 23. TABLE TOP SALES 3 Table Top Sales are posted on the Troop’s Facebook events calendar due to previous“raiding” of our Troop calendar. Troop leadership may add additional dates. All Table Top Sales sign ups are first come/first reserved. Please check the Troop Facebook page about the most up-to-date times & locations. Scouts who make initial contact for a Table Top will be given FIRST PRIORITY and CHOICE for time slot. (In other words, if you bring the contact to Troop leadership, you earn the right to choose your time slot.)
  • 24. TABLE TOP SALES 4 Cookie/money discrepancies will be the responsibility of the Scout(s) and her parent or guardian. The Troop does not cover cookie/money discrepancies. There will be NO cookie sign outs or returns at Table Tops. (Nothing that requires an M-3 will occur at a Table Top sale!) Scouts MUST be accompanied by a parent or guardian AT ALL TIMES. (If you leave the table top, your Scout leaves with you.) Siblings are not allowed at Table Top sales. Please make alternate child care arrangements.
  • 25. TABLE TOP SALES 1st SHIFT First shift Scouts & parents/responsible adults will be responsible for: Picking up the money bag, table top inventory, and supplies the NIGHT BEFORE the scheduled table top AT A SCHEDULED TIME. Arriving at the table top location at least five minutes prior to scheduled start time to set up. Notifying location management, if necessary, of Troop 2702’s arrival. (Check Facebook Events calendar for details regarding management notification.)
  • 26. TABLE TOP SALES LAST SHIFT Final shift Scouts & parents/responsible adults will be responsible for: Returning the money bag, table top inventory (closing), and supplies within one hour or at the scheduled Close/Counting Appointment of the table top completion. Notifying location management, if necessary, of Troop 2702’s departure. (Check Facebook Events calendar for details regarding management notification.) Counting all table top funds with Troop leadership before they will be excused. Checking in all inventory with Troop leadership before they will be excused.
  • 27. TABLE TOP SALES - SHIFT CHANGE At change of shift, inventory count MUST be taken and recorded. Any shift with a discrepancy will be the shift held responsible for the discrepancy. Do not count money at shift change – COUNT INVENTORY!
  • 29. TABLE TOP SALES TIPS Successful table top (direct to customer) sales include: Scouts who have eaten before they arrive or who have a light snack to eat during the table top Scouts who are well rested and ready to promote cookie sales Scouts who have used the restroom or bathroom facilities prior to starting their shift Scouts who are dressed appropriately for the weather conditions (hats, mittens, layers of clothing, double socks, boots or other weather appropriate footwear, windbreaker, rain gear, etc.) Scouts who are energetic and enthusiastic Note: Scouts who are not actively participating in cookie sales will be asked to leave and will be replaced by other Scouts. Our previous years’ sales tracking proves that Scouts who are sitting DO NOT sell cookies… this lowers your Scout’s opportunities to earn Cookie Bucks and Troop trip participation.
  • 30. TABLE TOP SALES TIPS 2 Successful table top (direct to customer) sales include: (continued…) Tracking cookie sales as they occur. Attempting to match money with cookies or “back counting” throws off the cookie to money count. Breaking down case boxes and save them if that flavor’s case is emptied. These are used to cross check total sales. Please do not throw away empty cases. Separating cookie money and Troop to Troop donations. All “keep the change” requests should be placed in the Troop to Troop donations can. Any donation or “tip” is not for the individual Scout – it is a Troop to Troop donation! Put all T2T in the Ziploc marked bag at the end of the shift.
  • 31. What Else Haven’t I Asked? (aka Other Important Information)
  • 32. STORAGE Store cookies where they aren’t exposed to: High heat (NO garages or cars!) Direct sunlight Dampness (use cardboard under cookies if stored on concrete) Potential water exposure – heavy rain, freezing pipes Strong odors – moth balls, cedar chips, gasoline Ants – it won’t take them long to find the cookies Dogs and young siblings who love cookies!
  • 33. TROOP CUPBOARDS For respecting the Troop Leadership’s time with their families For understanding that the Troop Leadership also has Scouts who are participating in cookie sales For calling ahead to make sure that the Troop cupboard is available For making and keeping an appointment to pick up cookies from the Troop cupboard For calling to let the Troop cupboard know if you are running late or will not make your appointment
  • 34. TIMELINE Jan. 12 – Zoo pick up/Cookies NOW! Week of Jan. 14th – General troop cookie pick up Jan. 19th – 100% money and/or cookies due for any Cookies NOW! Jan. 26th – 50% of money due in for additional cookies Feb. 9th – 75% of money due in for additional cookies. Return UNSOLD cookies no later than Thursday, Feb. 14th to Troop for disbursement. Feb. 28– 100% of money and/or cookies due in. Sale ends FEBRUARY 28, 2013
  • 35. Individual Recognitions Troop 2702 has opted OUT of individual Brownies through Ambassadors prize recognitions for 2013. who sell 1200 packages or more will be invited to celebrate her success with an overnight trip to 60 boxes Theme patch Austin, TX at the Children’s Museum doing hands-on activities and a theater arts program. We will leave on Saturday, April 27 and return on Sunday, April 28.
  • 36. Cookie Bucks Packages Sold Cookie Bucks for Using Cookie Bucks for GS-TOP’s Resident and Day/Twilight Camp* use in GS-TOP Shops - Each day of Resident Camp = 125 packages 115 $10 - Each session of Day/Twilight Camp = 500 packages 175 $20 *All summer program activities have not been finalized. 260 $30 Cookie Bucks are valid from April to September. 335 $40 Please check your summer guides for final Cookie Bucks requirements for summer 425 $50 activities. Girls who have at least 115 packages remaining after applying toward Resident, Day/Twilight Camp, and High 575 $70 Adventure Trips fees may convert them to Cookie Bucks (see chart) to use in GS- 800 $100 TOP Shops or for activities. 1000 $150 1500 $200
  • 37. MORE QUESTIONS? Images in this presentation are courtesy of Scout Mom’s Scribbles
  • 38. Thank you and good luck on your 2013 Cookie Sales!
  • 39. VERIFICATION SUBJECT: 2013 Cookie Presentation (Scout’s Name) NOTICE: By viewing this presentation and sending the Viewing Verification email, the viewer stipulates that he/she has read and understands the information presented in this presentation. Further, he/she understands that by sending this email, he/she is responsible for all information contained within this presentation. Please send an email to Rachelle Whiteman. (gstroop2702saginaw@yahoo.com) Please include the Scout’s name in the subject line of the email. Thank you!