Discussion Week 2 Active ListeningActive listening is a tech.docx

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This document discusses active listening as a technique to improve communication, especially in conflict situations. It recommends viewing a video and article about active listening skills, and then practicing active listening with others. People are asked to share about their experience practicing active listening - describing the conversation, how easy or hard it was, any difficulties, the other person's reaction, and if they felt it was successful.

Formation

Discussion: Week 2: Active Listening
Active listening is a technique that is frequently used in conflict
situations to increase the effectiveness of communication. View
the following video and short article that teach active listening
skills.
MindToolsVideos. (2015, June 12). Improve your listening
skills with active listening [Video file]. Retrieved from
https://www.youtube.com/watch?v=t2z9mdX1j4A
Now try to practice active listening with a friend, a spouse,
coworker—or even a stranger on the bus! (You can use a cheat
sheet if you can’t remember all the steps.) Tell us about your
experience. What were the circumstances of the conversation?
Was it easy or hard? What gave you difficulty in putting the
technique into practice? What was the other person’s reaction?
Do you think the experiment was successful?
(Besides the source listed above, bring in and cite at least one
other source of information for your initial post.)

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