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68% of customers search and refer feedbacks
from purchased customers before buying



96% of unhappy customers don’t complain,
91% of those will simply leave and never come back



56%-70% of customers will do business with you
again if their problems are resolved.
If you take Customer Service as your top
priority, you must take a look at the solution
It’s a Magento extension to help you
  build the perfect feedback system


    Allow users (store owner, customers) to
        interact and support each other

      Encourage customers to make more
      reviews and comments on your store


     Provide more information and
   increase creditability of your store



                                   www.magestore.com
After installing the extension, your own Community Feedback
   system can be generated like this:
                               Customers create a topic which can be
                                a question, problem, idea or praise




  Customers
can see other
 user’s topics




                                                                 www.magestore.com
Users easily interact with each other by replying to a topic




                                                     www.magestore.com
Customers can answer the questions, leave comments, discuss the
       issues, share their ideas…
                                                                  Product(s)
   Social
                                                                  related to
  Buttons                                                          the topic




                                                                  Suggested
  Users can                                                      keywords for
                                                                   searching
attach files to
  the reply




                                                           www.magestore.com
Community
Feedback system
allows customers
     to leave
  feedbacks to a
 specific product
   right on the
  Product Page.
Besides, all feedbacks related to a specific product in your
store will be listed and displayed on its Product Page.




                                              Topics about
                                              a product are
                                              shown at the
                                                bottom of
                                               the Product
                                                  Page
Community Feedback extension also allows customers to create
and view topics on your Facebook fanpage just like on your store.




                                                   Feedbacks on
                                                   Facebook and
                                                   on your store
                                                      will be
                                                   synchronized.
It requires little effort to find out many feedback applications for your sites
such as Get Satisfaction, Uservoice, SuggestionBox…These applications
offer a variety of features for professionals but they still make some
inconveniences if you own a Magento site.
Community Feedback extension is designed to be totally compatible
with Magento sites, helping you easily manage your website.

 Built-in extension (Configure directly in
admin section, no dependence on 3rd party)
 Leave feedbacks right on Product Page
 Customizable Theme & White label
available to all editions
 Open source
 Good price compared to its functions
 No additional expenses required
Free Lifetime Support


Free Updates and bug
Fixes

Money Back Guarantee
30 Days, no questions
asked


                        www.magestore.com

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Community feedback introduction

  • 1. 68% of customers search and refer feedbacks from purchased customers before buying 96% of unhappy customers don’t complain, 91% of those will simply leave and never come back 56%-70% of customers will do business with you again if their problems are resolved.
  • 2. If you take Customer Service as your top priority, you must take a look at the solution
  • 3. It’s a Magento extension to help you build the perfect feedback system Allow users (store owner, customers) to interact and support each other Encourage customers to make more reviews and comments on your store Provide more information and increase creditability of your store www.magestore.com
  • 4. After installing the extension, your own Community Feedback system can be generated like this: Customers create a topic which can be a question, problem, idea or praise Customers can see other user’s topics www.magestore.com
  • 5. Users easily interact with each other by replying to a topic www.magestore.com
  • 6. Customers can answer the questions, leave comments, discuss the issues, share their ideas… Product(s) Social related to Buttons the topic Suggested Users can keywords for searching attach files to the reply www.magestore.com
  • 7. Community Feedback system allows customers to leave feedbacks to a specific product right on the Product Page.
  • 8. Besides, all feedbacks related to a specific product in your store will be listed and displayed on its Product Page. Topics about a product are shown at the bottom of the Product Page
  • 9. Community Feedback extension also allows customers to create and view topics on your Facebook fanpage just like on your store. Feedbacks on Facebook and on your store will be synchronized.
  • 10. It requires little effort to find out many feedback applications for your sites such as Get Satisfaction, Uservoice, SuggestionBox…These applications offer a variety of features for professionals but they still make some inconveniences if you own a Magento site.
  • 11. Community Feedback extension is designed to be totally compatible with Magento sites, helping you easily manage your website.  Built-in extension (Configure directly in admin section, no dependence on 3rd party)  Leave feedbacks right on Product Page  Customizable Theme & White label available to all editions  Open source  Good price compared to its functions  No additional expenses required
  • 12. Free Lifetime Support Free Updates and bug Fixes Money Back Guarantee 30 Days, no questions asked www.magestore.com