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1. In trial consulting firms Employees
can/do turn into clients
BY
http://www.magnusweb.com/

2. Melissa Pigott Point of View
Al ost e eryo e ho orks for a li i g k o s ot to ur ridges
with former employers, lest they need a job reference or something else
from the former employer in the future. Rarely, however, have I heard
this expression applied to former employees.
It seems that many employers fail to consider that, one day, when they
least expect it, a former employee will attain a position of power,
resulting in a role reversal with the former employer. In other words, the
former employee can become the current employer/boss/client, with
the former employer becoming the current employee/worker vendor.
This role reversal has happened twice in my career.

3. One of the members of my research team, when I was a graduate
student and he was an undergraduate, is now a client of mine. And, one
of y o pa y’s for er e ployees ho is de ades you ger tha e
is now a client of mine. Not only should an employer treat employees
with respect and courtesy because it is the right thing to do, but the
employer should consider what might happen when the employee goes
on to bigger and better things and looks back on his/her employment
with fondness or an absence of fondness and whether the former
employee, after achieving a high level position, would want to hire the
person for whom he/she used to work. In life, many people endorse the
ie , tur a out is fair play, ut he this attitude is applied to the
relationship between employers and employees, it takes on a whole
new meaning. Employees can, and in my experience, do, turn into
clients.

4. David H.Fauss Point of view
The employee turned client is an interesting turn about and, a positive
sign in many ways. And, it was also interesting when we had someone
who had worked for 2 other trial consulting firms hire us at a firm where
he was (once again) practicing law on his cases.
He did not hire either of his 2 prior employers; he hired us. I thought
that was a telling message that speaks volumes about those well known
firms. I know that Melissa and I strive to treat employees well. Some
employees have not understood this, but in that we have maintained
connections with, and have had the experience of working for a former
employee, it is gratifying to know that we have succeeded in our efforts.
…

5. It is unusual for a former employee of ours to turn into a client because
this means he/she went to law school and had an appropriate case. But,
it is probably true that former employees are future prospects for
business for most businesses – if they are treated properly while they
are employed. The world goes round in circles

6. Author Bio:
The writers Melissa Pigott and David H. Fauss are the co-founding
partners of Magnus Research Consultants, Inc., and Magnus
Graphics, Inc. Magnus Research provides jury research and trial
consulting ser i es for i il a d ri i al litigatio . Mag us’
research is customized, on a case specific basis, to maximize the
results of litigation.
Magnus scientifically evaluates jurors or fact finders (arbitrators,
mediators) responses to case issues by using attitude surveys, jury
focus groups, mock trials, and mock arbitrations to develop case
strategies, themes, voir dire questions, and more. Voir dire
o sultatio a d it ess preparatio are also a aila le. Mag us’
provides Insights for Successful Litigation®.
Magnus has worked on cases throughout the United States, in
both federal and state courts. The Magnus team takes pride in
providing quality work. Please visit www.magnusweb.com for
more information.