The document discusses business development in the healthcare industry. It notes that while healthcare is a profitable business, it faces challenges like rising costs, overworked employees, and issues with reducing errors and maintaining electronic records. However, focusing on a patient-centric system that provides maximum benefit at minimum cost can help healthcare grow as an industry while also building patient trust. A value-based healthcare system that is not solely profit-driven will empower organizations and increase both efficiency and market share. Key to transforming this model is having ethical, value-based medical practice supported by healthcare employers who stop pressuring employees with profit-focused incentives that could lead to unethical practices.