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1. Monthly Executive Summary GERMANY FULL YEAR 2011 Date 201/01/12 Marketing Business Analysis Business Support G2SM

2. GER_Executive Summary - 2011 FULL YEAR - Date Agenda FY 2011 Global Revenues Overview FY 2011 Sub Regions Revenues (by business lines) FY 2011 Solutions Performances (by range) FY 2011 TOP 20 Customers 12 Monthly Rolling Activity Appendices

3. FY 2011 Global Revenues Overview 1

4. GER_Executive Summary - 2011 FULL YEAR - Date 14,0 (9%) 84,4 (53%) 8,8 (6%) 50,8 (32%) 2010A 135,3 11,3 (8%) 70,8 (52%) 11,4 (8%) 41,7 (31%) 158,0 +10% 149,0 -6% 2011A 12,1 (8%) 79,1 (53%) 11,5 (8%) 46,3 (31%) 2011B GLOBAL OVERVIEW GAP ANALYSIS - 2011(A) vs 2011(B) UN 7,0 PPR 0,5 OTH 0,5 WL 1,2 HEALTH CT 59,6 4,5 8,2 2011B 2011A 59,6 57,8 1,8 HW SERVICES 2,7 LC POS BIO 0,3 SC 0,5 PPB ODM 1,6 2011A 84,4 79,1 5,3 INCENDO (licence & maint.) E2EE AXIS 0,0 TMS 0,2 OTHER 0,1 CONNECT. 0,1 PROCESS. & ACQUIR. 5,7 2011B 84,4 VALUE ADDED SERVICES PAYMENT SERVICES HW SERVICES TERMINALS 59,6 +9% 57,8 -3% 11,5 (20%) 46,3 (80%) 8,8 (15%) 50,8 (85%) 53,2 11,4 (21%) 41,7 (79%) 70,8 (86%) 98,4 +11% 91,2 -7% 12,1 (13%) 79,1 (87%) 14,0 (14%) 84,4 (86%) 82,1 11,3 (14%) HARDWARE (incl. HW Services) PAYMENT SERVICES VALUE ADDED SERVICES In the HW area, the underperformance mostly comes from iUN and Wireless revenues. This is compensated by the Health sector which has largely contributed to HW revenues in 2011 in GER. In the service area, both Processing & Acquiring and Loyalty solutions are below budget. GER slightly missed its 2011 Budget (-6%) The gap is bigger for the Services than for the Hardware area FY 2011 – Global Revenues Overview – Millions € 2011A 14,0 12,1 1,9 AIR TIME GATEWAY (Incendo) OTHER 0,0 PREPAID 0,3 LOYALTY 1,6 2011B 14,0

5. FY 2011 Sub-Regions Performances (by business lines) 2

6. GER_Executive Summary - 2011 FULL YEAR - Date FY 2011 – Sub-Regions Performances REVENUES (Million €) REVENUES (Million €) VOLUMES (K unit) ASP (€) 44,1 -7% 2011A 2011B 47,5 2010A 38,0 2011A 1,5 2011B 2,5 2010A 2,7 2011A 167,9 2011B 122,4 2010A 112,2 -125 (-32%) 2011A 2011B 2010A 2011A 5,8 2011B 8,6 2010A 10,2 2011A 2011B 2010A 50,8 +11% 46,3 -9% 2011A 2% 3% 95% 2011B 2% 5% 93% 2010A 41,7 2% 6% 91% GER Other Austria Germany TERMINALS (Revenues - Millions €) TRANSACTIONS SERVICES (Revenues – Million €) GERMANY AUSTRIA REVENUES (K €) 2011A 90,4 2011B 94,9 2010A 82,1 Austria Cluster has not reach budget as both volumes and ASP were below expectations. Germany cluster have over performed in terms of Volumes but sold terminals below targeted ASP and therefore missed its terminal related budget by 7% 98,4 +11% 91,2 -7% 2011A 1% 0% 99% 2011B 1% 2% 96% 2010A 82,1 0% 100% GERMANY 2011A 0,23 2011B 2,22 2010A 0,00 AUSTRIA Boths Germany and Austria clusters missed their budget, Germany by €4million and Austria by €2million.

7. FY 2011 Solutions Performances (by range) 3

8. GER_Executive Summary - 2011 FULL YEAR - Date FY 2011 - Solutions Performances 1,9 +13% 1,9 -7% INCENDO (licence & maint.) E2EE AXIS 0,0 0,1 TMS 0,2 0,4 OTHER 1,5 1,5 1,9 CONNECT. 1,9 PROCESS. & ACQUIR. 75,4 81,1 66,5 2011A 2011B 2010A 2011A 20,3 2011B 19,1 2010A 34,2 17,9 +84% 2011A 2011B 9,7 2010A 1,5 98,1 2011A 55,0 2011B 50,0 2010A 2011A 2011B 2010A 99,9 +104% 2011A 2011B 49,1 2010A 7,8 -19 (-10%) 2011A 2011B 2010A REVENUES (Million €) COUNTERTOP HEALTH VOLUMES (K unit) ASP (€) REVENUES (Million €) VOLUMES (K Unit) 79,1 -6% 2011A 0% 0% 2% 2% 95% 2011B 84,4 2% 2% 96% 46,3 -9% 2011A 0% 1% 1% 1% 15% 39% 44% 2011B 50,8 1% 1% 3% 14% 2% 0% 23% 19% 38% BIO SC PPB ODM UN PPR OTH WL HEALTH CT OTHER CONNECT. PROCESS. & ACQUIR. AXIS TMS 2011A 7,0 2011B 11,5 2010A 4,5 16,5 -22% 2011A 2011B 21,2 2010A 13,2 -21% 2011A 2011B 2010A WIRELESS TERMINALS (Revenues / Volumes / ASP) Wireless terminals revenues are below budget in GER, both because of lower volumes and lower ASO than expected. Health terminals ASO are also behind budget but volumes were rocket high and revenues were, in the end 84% beyond budget! Countertop results are in line with the budget. Both Payment services and value added services were below budget in 2011. VALUE ADDED SERVICES (Million €) PAYMENT SERVICES (Million €) 174,7 +31% 2011A 0% 0% 1% 0% 9% 57% 31% 2011B 133,5 1% 2% 1% 4% 3% 0% 16% 37% 37% 98% 2011B 14,0 4% 96% 12,1 -14% 2011A 0% 2% OTHER PREPAID LOYALTY AIR TIME GATEWAY (Incendo) OTHER 0,0 0,0 PREPAID 0,3 0,5 0,6 LOYALTY 11,8 13,5 10,7 2011A 2011B 2010A

9. FY 2011 TOP 20 CUSTOMERS 4

10. GER_Executive Summary - 2011 FULL YEAR - Date FY 2011 – Top 20 Customers

11. 12 Monthly Rolling Activity 5

12. 12 Monthly Rolling Revenues >> Actual vs Budget (Millions €) GER_Executive Summary - 2011 FULL YEAR - Date TERMINALS ASP TERMINALS (€) 160 140 120 100 80 60 40 20 -6% +1% 2011-12 158 2011-09 2011-06 2011-03 2010-12 136 135 2010-09 2010-06 2010-03 2010-01 47 47 149 GLOBAL REVENUES HARDWARE SERVICES REV 12MR (B) REV 12MR (A) >> As expected in the Budget, 2011 market did not show rapid growth. GER missed its budget by only 6% GER experienced a drastic fall of ASP starting mid 2011, this is related to Health business. 10 +31% -3% 2011-12 9 2011-09 2011-06 2011-03 2010-12 13 11 2010-09 2010-06 2010-03 2010-01 5 5 11 2 4 6 8 12 14 28 28 46 55 50 45 40 35 30 25 -9% +2% 2011-12 51 2011-09 2011-06 2011-03 2010-12 38 42 2010-09 2010-06 2010-03 2010-01 -30% 0% 2011-12 2011-06 2011-09 2011-03 2010-12 2010-09 2010-06 2010-03 2010-01

13. 12 Monthly Rolling Revenues >> Actual vs Budget (Million €) GER_Executive Summary - 2011 FULL YEAR - Date PAYMENT SERVICES VALUE ADDED SERVICES TRANSACTIONS SERVICES 100 90 80 70 60 50 40 30 20 10 0 -7% +3% 2011-12 98 2010-12 84 82 2010-09 2010-06 2010-03 2010-01 13 14 2011-09 2011-06 2011-03 91 REV 12MR (B) REV 12MR (A) 90 80 70 60 50 40 30 20 10 -6% +4% 2011-12 84 79 2011-09 2011-06 2011-03 2010-12 71 71 2010-09 2010-06 2010-03 2010-01 11 12 -4% -14% 8 6 4 2 10 0 2010-03 2011-09 12 14 2011-12 2011-06 2011-03 2010-12 13 2010-01 2 2 14 12 11 2010-06 2010-09

14. Appendices 6

15. GER_Executive Summary - 2011 FULL YEAR - Date Appendices Monthly Revenues

16. Monthly Revenues Performances >> Actual vs Budget (Millions €) GER_Executive Summary - 2011 FULL YEAR - Date 15,0 14,0 13,0 12,0 11,0 10,0 9,0 8,0 2011-12 2011-11 13,8 2011-10 13,5 2011-09 14,1 2011-08 14,1 2011-07 13,6 2011-06 13,1 2011-05 11,7 2011-04 10,8 2011-03 12,2 2011-02 9,0 2011-01 10,2 12,9 REV (A) REV (B) REV (A) Year-1 7,0 6,5 6,0 5,5 5,0 4,5 4,0 3,5 3,0 2,5 2,0 2011-12 2011-11 5,5 2011-10 5,1 2011-09 6,2 2011-08 6,4 2011-07 6,0 2011-06 5,6 2011-05 4,2 2011-04 3,2 2011-03 5,0 2011-02 2,9 2011-01 3,7 4,0 2011-11 8,5 8,0 7,5 9,0 7,0 6,5 6,0 5,5 5,0 4,5 4,0 2011-12 7,2 2011-10 7,2 2011-09 6,7 2011-08 6,7 2011-07 6,7 2011-06 6,4 2011-05 6,5 2011-04 6,7 2011-03 6,2 2011-02 5,1 2011-01 5,7 7,8 GLOBAL REVENUES HARDWARE TRANSACTIONS SERVICES