2. Being a doctor today is not easy
too much work
too much hassle
too much paperwork
unhappy patients
too much competition
too much despair; and
too little reimbursement ?
3.
4. A doctor needs to wear many hats !
Clinician , who has polished
medical skills
Academician, who is a constant
learner
Manager , who understands the
business aspects of running a
profitable clinic
5. A doctor needs to wear many hats !
CEO, who understands how to
motivate staff and lead people;
Financial expert, who can manage
his money
Family provider
Self caretaker, who know how to
look after himself and fulfill his
personal needs .
6. The problem
Unfortunately, while doctors are quite eager to
discuss medicine, most are unwilling to talk about
the nuts and bolts of practise management
Don’t want to enrich the competition by giving away
their “trade secrets” !
We can learn together and help each other
7. Today’s Health CareToday’s Health Care
SystemSystem
Patient
Health
Insurance
Government
Information
Overload
Media
The Physician
8.
9.
10.
11. Ethics
It’s hard to learn ethics .
Need to find teachers and
mentors who
are ethical
role models
12. Empathy
Professional skills and Compassion
If the compassion is missing , then no
amount of technical competence can make
up for this.
The patient does not care how much you
know until he knows how much you care !
15. BATHE technique
B = Background. What’s going on ?
A = Affect. Feelings. What do you feel
about it ?
T = Troubles. What troubles you
about this ?
H = Handle. How are you handling
this ?
E = Empathy. It must be hard.
17. Epidemiology
Doctors provide great one-on-one
medical care – this is their core
competence !
Need to remember the big picture as well
Positive Deviants
Upstreamists
18. Economics
Money is still a taboo topic – and
not one which most doctors bother
about.
Need to learn to be cost effective
19. Entrepreneurship
While medicine is a profession, every
medical practice is also a small
business .
Need to learn real life practice
management skills
How to thrive without giving cuts
20. Education
Medical college crams your heads
with tons of information
Medical knowledge has a very short
half life.
Need to become lifelong independent
adult learners, and remain up-to-date.
22. Equity
We are technically trained
professionals, but have become cut off
from the social milieu
Need to understand the economic ,
social and political forces which cause
health inequity today.
23. E- Health
Everybody seems to be in the E-
Health space today, except for
doctors !
Digital portfolios
Every doctor needs their own
website.
25. Become a Professional – The
Trust Equation
T = C + R + I/ S, where
T = Trustworthiness
C= Credibility
R= Reliability
I = Intimacy
S= Self-orientation
26. The joy of practising medicine –
how to be a happy doctor
Treat all your patients like
VIPs . A healthy doctor-patient
relationship nurtures both
patient and doctor !
Savor your patients. When a
patient thanks you , relish that
moment.
27. The joy of practising medicine –
how to be a happy doctor
Lots of positive feedback daily. A
good doctor can have the best
emotional income in the world !
Be thankful that you have the
opportunity for helping others –
expressing gratitude will help you
find contentment