Personal Information
Entreprise/Lieu de travail
Zürich Area, Switzerland Switzerland
Profession
Senior Consultant Digital Marketing & Social Media
Secteur d’activité
Medical / Health Care / Pharmaceuticals
Site Web
twitter.com/marconierlich
Mots-clés
community
helsana
social media
marketing
online
offline
brand community
scrm
support community
likes
kpi
socialmedia
ressourcen
todsünde
#smuk
shares
crm
customer service
roi
fehler
business case
crowd sourcing
cat content
cms
erp
healthcare
multichannel
versicherung
krankenversicherung
helsana-family
blog
expertenblog
social crm
user-generated content
content
ask an expert
community management
user experience
social hub
social enterprise
support
service
health care
kundendienst
health insurance
avanex
kundenservice
Tout plus
- Présentations
- Documents
- Infographies