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Premier Support Includes
Customizations to meet unique business
requirements
Additional and / or new user training
Custom development and/or supporting
your admins/developers
Phone Support
Pricing
$95 per hour
Terms
Hours are logged in a time-tracking portal
to which you will be given access
We bill monthly for the actual hours spent
on the support during that month
Payment terms are Net 7
Key Benefits
You will have the support
team available over email,
phone, web session, etc
Response time is within one
business day or less
depending on your time
zone and when the ticket is
logged
You can focus on your
business and just rely on
our premier support which
improves your productivity
Enhance the functionality of
Cloud Drop with custom
development to add more
value to your business
Contact Us
Email sales@mansasys.com
Phone +1 (415) 729 1152
Web www.mansasys.com
Cloud Drop Premier Support
We always insure you get taken care of in the initial setup and
onboarding process. In addition we are constantly working on new
features and bug fixes. All other support services fall under Premier
Support

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Cloud Drop premier support datasheet

  • 1. Premier Support Includes Customizations to meet unique business requirements Additional and / or new user training Custom development and/or supporting your admins/developers Phone Support Pricing $95 per hour Terms Hours are logged in a time-tracking portal to which you will be given access We bill monthly for the actual hours spent on the support during that month Payment terms are Net 7 Key Benefits You will have the support team available over email, phone, web session, etc Response time is within one business day or less depending on your time zone and when the ticket is logged You can focus on your business and just rely on our premier support which improves your productivity Enhance the functionality of Cloud Drop with custom development to add more value to your business Contact Us Email sales@mansasys.com Phone +1 (415) 729 1152 Web www.mansasys.com Cloud Drop Premier Support We always insure you get taken care of in the initial setup and onboarding process. In addition we are constantly working on new features and bug fixes. All other support services fall under Premier Support