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Gender and Experience-Related
Motivators for Contributing to OSM
Manuela Schmidt, Silvia Klettner
Vienna University of Technology
Map: © OpenStreetMap Contributors, Style: MapQuest Open, 14.5.2013
Gender and Experience-Related Motivators for Contributing to OSM 2
What we know about motivation in VGI
 E.g. studies by COLEMAN 2009;
HAKLAY & BUDHATHOKI 2010;
BUDHATOKI et al. 2010; LIN 2011;
STARK 2011, LECHNER 2011
 Typical OSM contributor:
 male
 well-educated
 technology-savy
 Focus on active contributors
 What about people, who do not contribute?
~97%
~3%
Male
Female
Gender and Experience-Related Motivators for Contributing to OSM 3
 larger group of potential contributors
 for collecting data
 for updating data
 more diverse views of the world
Knowledge/data is created in a certain context. Which contents
are regarded relevant? LAM et al. 2011; CALLAHAN & HERRING 2011
Advantages of broader contributor groups
Gender and Experience-Related Motivators for Contributing to OSM 4
How to attract more diverse groups?
 What might motivate currently inactive groups?
 What are current barriers for contributing?
Our research: Initial focus on encouraging more women to
participate in OSM.
Methodology:
 Longitudinal study
 Online questionnaire
Gender and Experience-Related Motivators for Contributing to OSM 5
Longitudinal study
 12 female participants
 equivalent to the typical OSM user
(technology-savy, well-educated, 20-40
years old)
 students of cartography, urban planning,
information science
 incentive: course credits
 Qualitative study to generate
hypotheses on barriers and
motivations
Gender and Experience-Related Motivators for Contributing to OSM 6
Longitudinal study
Session 1:
Mapping with
Walking Papers
Mapping sessions
Follow-up survey
Mapping diary
Session 2: Armchair
mapping: Mapping
from aerial imagery
Session 3:
Outdoor mapping
with GPS
(group activity)
Session 4:
Free mapping task
and reflection
2 months later 4 months later
Gender and Experience-Related Motivators for Contributing to OSM 7
Longitudinal study: Motivators
 Improved help and support options
 Dedicated tutorial for beginners
 A more user-friendly interface
 Less time-consuming mapping solutions
 Positive feedback / rewards for editing
 Mapping with other people indoors
 Mapping with other people outdoors
 More profile options (e.g. for networking and sharing)
 Mapping for a dedicated purpose
Gender and Experience-Related Motivators for Contributing to OSM 8
Online questionnaire
 How important are these motivational aspects for
different groups of inactive mappers?
Online survey
 February 2013
 Target group: people, who know OSM, but are not
necessarily active
 dissemination channels:
 mailing lists in the geo community
 Twitter
 OSM community
Gender and Experience-Related Motivators for Contributing to OSM 9
Online questionnaire: Results
 516 persons completed the questionnaire
 Mean age: 35.8; SD=11.7
 75.4% male, 23.6% females, 0.9% assigned to no gender
 Groups of OSM experience:
 Group 1: “I have never heard of OSM.”
 Group 2: “I know OSM, but I have never contributed data
myself.”
 Group 3: “I have an OSM account, but hardly ever contributed.”
 Group 4: “I used to be active in OSM, but I am not anymore (e.g.
no edits within the last 6 months).”
 Group 5: “I am currently active in OSM.”
Gender and Experience-Related Motivators for Contributing to OSM 10
OSM experience and gender
 218 respondants in groups 2, 3, 4
Gender and Experience-Related Motivators for Contributing to OSM 11
Contexts of working with OSM
Gender and Experience-Related Motivators for Contributing to OSM 12
What would make people contribute (again)?
Gender and Experience-Related Motivators for Contributing to OSM 13
What would make people contribute (again)?
 Mapping for a dedicated purpose
 Less time consuming
 Dedicated tutorial for beginners
 A more user friendly interface
These (new) developments/
tools might help already…
Gender and Experience-Related Motivators for Contributing to OSM 14
Qualitative responses
 open question on further aspects, which might make
respondents contribute (again)
 43 comments
 lack of time
e.g. “Changes in my life, the problems are not on the side of OSM”
Male, 35, Group 4
 overcoming first technical barriers
e.g. “courses offered at Universities etc., get a first time experience on
how to contribute (how easy or difficult it really is)” Female, 27, Group 2
 practical/social aspects
e.g. “If my friends were still contributing” Female, 32, Group 3
 discontentment with current license and organization of OSM
e.g. “Less offensive contributor terms, transparency in OSMF, including
clear policies and the ability for users and members to influence
decisions […]” Male, 31, Group 4
 other aspects
Gender and Experience-Related Motivators for Contributing to OSM 15
Conclusion
 most important motivational factors:
 „meaningful“ contribution tasks
 less time-consuming mapping solutions
 dedicated tutorials for beginners
 no significant gender-related differences were found in
this study
 not all respondents can be motivated with the suggested
aspects
 using these aspects for concrete action
 discussion with the community
 more research into attracting more diverse groups of
contributors to VGI
Gender and Experience-Related Motivators for Contributing to OSM 16
Thank you!
manuela.schmidt@tuwien.ac.at
silvia.klettner@tuwien.ac.at
http://cartography.tuwien.ac.at/fem2map
This work is funded by the Austrian Ministry for Transport, Innovation
and Technology (BMVIT) within the structural research program
FEMtech fFORTE.

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Gender and Experience-Related Motivators for Contributing to OpenStreetMap

  • 1. Gender and Experience-Related Motivators for Contributing to OSM Manuela Schmidt, Silvia Klettner Vienna University of Technology Map: © OpenStreetMap Contributors, Style: MapQuest Open, 14.5.2013
  • 2. Gender and Experience-Related Motivators for Contributing to OSM 2 What we know about motivation in VGI  E.g. studies by COLEMAN 2009; HAKLAY & BUDHATHOKI 2010; BUDHATOKI et al. 2010; LIN 2011; STARK 2011, LECHNER 2011  Typical OSM contributor:  male  well-educated  technology-savy  Focus on active contributors  What about people, who do not contribute? ~97% ~3% Male Female
  • 3. Gender and Experience-Related Motivators for Contributing to OSM 3  larger group of potential contributors  for collecting data  for updating data  more diverse views of the world Knowledge/data is created in a certain context. Which contents are regarded relevant? LAM et al. 2011; CALLAHAN & HERRING 2011 Advantages of broader contributor groups
  • 4. Gender and Experience-Related Motivators for Contributing to OSM 4 How to attract more diverse groups?  What might motivate currently inactive groups?  What are current barriers for contributing? Our research: Initial focus on encouraging more women to participate in OSM. Methodology:  Longitudinal study  Online questionnaire
  • 5. Gender and Experience-Related Motivators for Contributing to OSM 5 Longitudinal study  12 female participants  equivalent to the typical OSM user (technology-savy, well-educated, 20-40 years old)  students of cartography, urban planning, information science  incentive: course credits  Qualitative study to generate hypotheses on barriers and motivations
  • 6. Gender and Experience-Related Motivators for Contributing to OSM 6 Longitudinal study Session 1: Mapping with Walking Papers Mapping sessions Follow-up survey Mapping diary Session 2: Armchair mapping: Mapping from aerial imagery Session 3: Outdoor mapping with GPS (group activity) Session 4: Free mapping task and reflection 2 months later 4 months later
  • 7. Gender and Experience-Related Motivators for Contributing to OSM 7 Longitudinal study: Motivators  Improved help and support options  Dedicated tutorial for beginners  A more user-friendly interface  Less time-consuming mapping solutions  Positive feedback / rewards for editing  Mapping with other people indoors  Mapping with other people outdoors  More profile options (e.g. for networking and sharing)  Mapping for a dedicated purpose
  • 8. Gender and Experience-Related Motivators for Contributing to OSM 8 Online questionnaire  How important are these motivational aspects for different groups of inactive mappers? Online survey  February 2013  Target group: people, who know OSM, but are not necessarily active  dissemination channels:  mailing lists in the geo community  Twitter  OSM community
  • 9. Gender and Experience-Related Motivators for Contributing to OSM 9 Online questionnaire: Results  516 persons completed the questionnaire  Mean age: 35.8; SD=11.7  75.4% male, 23.6% females, 0.9% assigned to no gender  Groups of OSM experience:  Group 1: “I have never heard of OSM.”  Group 2: “I know OSM, but I have never contributed data myself.”  Group 3: “I have an OSM account, but hardly ever contributed.”  Group 4: “I used to be active in OSM, but I am not anymore (e.g. no edits within the last 6 months).”  Group 5: “I am currently active in OSM.”
  • 10. Gender and Experience-Related Motivators for Contributing to OSM 10 OSM experience and gender  218 respondants in groups 2, 3, 4
  • 11. Gender and Experience-Related Motivators for Contributing to OSM 11 Contexts of working with OSM
  • 12. Gender and Experience-Related Motivators for Contributing to OSM 12 What would make people contribute (again)?
  • 13. Gender and Experience-Related Motivators for Contributing to OSM 13 What would make people contribute (again)?  Mapping for a dedicated purpose  Less time consuming  Dedicated tutorial for beginners  A more user friendly interface These (new) developments/ tools might help already…
  • 14. Gender and Experience-Related Motivators for Contributing to OSM 14 Qualitative responses  open question on further aspects, which might make respondents contribute (again)  43 comments  lack of time e.g. “Changes in my life, the problems are not on the side of OSM” Male, 35, Group 4  overcoming first technical barriers e.g. “courses offered at Universities etc., get a first time experience on how to contribute (how easy or difficult it really is)” Female, 27, Group 2  practical/social aspects e.g. “If my friends were still contributing” Female, 32, Group 3  discontentment with current license and organization of OSM e.g. “Less offensive contributor terms, transparency in OSMF, including clear policies and the ability for users and members to influence decisions […]” Male, 31, Group 4  other aspects
  • 15. Gender and Experience-Related Motivators for Contributing to OSM 15 Conclusion  most important motivational factors:  „meaningful“ contribution tasks  less time-consuming mapping solutions  dedicated tutorials for beginners  no significant gender-related differences were found in this study  not all respondents can be motivated with the suggested aspects  using these aspects for concrete action  discussion with the community  more research into attracting more diverse groups of contributors to VGI
  • 16. Gender and Experience-Related Motivators for Contributing to OSM 16 Thank you! manuela.schmidt@tuwien.ac.at silvia.klettner@tuwien.ac.at http://cartography.tuwien.ac.at/fem2map This work is funded by the Austrian Ministry for Transport, Innovation and Technology (BMVIT) within the structural research program FEMtech fFORTE.