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THE MOBILE
INTERNET CONSUMER
VIETNAM 2013
AUDIENCE INSIGHTS ON MOBILE WEB AND APP USERS
Preface
The Mobile Internet Consumer - Vietnam 2013 report produced by MMA & Vserv.mobi
addresses the audience insights of the growing mobile internet user base in Vietnam.
This report focuses on profiling the mobile web & app users, their purchasing power,
lifestyle and consumption pattern.The findings and insights are drawn from a survey
conducted in the six key countries - Indonesia, Malaysia, Philippines, Singapore,
Thailand and Vietnam.
The Mobile Internet Consumer report is designed for media planners & brand
advertisers. It will also help app developers, content providers, OEMs & telecom service
providers in understanding the evolving mobile consumer. It is created with the
objective to help brands plan their media strategy for reaching the right
target audience through Mobile Web & Apps. The Mobile Internet Consumer
report is available for India, Southeast Asia, Middle East & Africa and Latin America.
DEMOGRAPHICS
Age
28%

28%

27%
18%

Vietnam has highest
proportion of less than 18
year old mobile internet
users across SEA
SEA AVERAGE
Less than 18 yrs

19 %

18-24 yrs

28 %

25-35 yrs

32 %

more than 35 yrs

21 %

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

|3
Gender
Nearly 3 out of 4 mobile
internet users in Vietnam
are men, highest ratio across SEA

72%

37%
28%

Male
63 %*

*SEA AVERAGE

Female
37 %*

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

|4
Education
32% | 36 %

Graduate / Post Graduate

*

21% | 27 %

Diploma / Undergraduate

*

34% | 27 %

Schooling upto 12 yrs
Uneducated

*

14% | 10 %

*

14% of mobile internet users in Vietnam are
illiterates, highest in SEA
*SEA AVERAGE

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

|5
Occupation

34%

32%

Full time
job

18%*

41%*

10%
13%*

2%

Business

4%
12%

Part time
job

10%*

*SEA AVERAGE

Housewives

4%*

6%

Self
Employed
Professional

8%*

Student

6%*

Currently
not working /
Retired

1/3rd of mobile internet
users in Vietnam are
students

$

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

|6
CONSUMPTION PATTERN
Mobile content downloaded
in the last month
70%

51%

35%

38%

Game / App

Video

Music

Themes

67%*

46%*

38%*

Over 50% of mobile
internet users have
downloaded a video
on their mobile
device in the last
month

32%*

*SEA AVERAGE

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

|8
Users love mobile ads that help them...
Game / App

Download mobile content

Video

21%

32%

Find a good deal on something
Learn about a/ brand
Ringtone Song

29%

Locate something nearby

57% | 55%

*

46% | 42%

*

44% | 36%

Wallpaper / Screensaver

*

33% | 27%

*

1/3rd of mobile ad viewers stated that a mobile
ad has helped them to locate something nearby
*SEA AVERAGE

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

|9
$

PURCHASING POWER
Product Ownership
Computers

Highest penetration of automobiles
and credit/ debit card among mobile
internet users in seen in Vietnam

Tablets

51%

35%

43%

43%

31%

39%*

29%*

38%*

32%*

23%*

Consumer Durables

Automobiles

Payment Cards

Connected Devices
*SEA AVERAGE

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

| 11
Affluent Lifestyle
Restaurant
Movie Theatre

45% | 41%

*

50% | 47%

*

58% | 58%

Shopping Mall / Market

*

Higher proportion of mobile internet users from Vietnam
went to a restaurant in the last month
*SEA AVERAGE

THE MOBILE INTERNET CONSUMER - VIETNAM 2013

| 12
About the study
The Mobile Internet Consumer report produced by MMA & Vserv.mobi is based on
a primary survey of over 3000 mobile web & app users. The survey was conducted
using random sampling for natural representation of the target group across 6 key
countries in Southeast Asia - Indonesia, Malaysia, Philippines, Singapore, Thailand
and Vietnam. The overall Southeast Asia averages were weighted as per the
regional composition of mobile internet users in each focus country.
To know more about The Mobile Internet Consumer report, please write to us at
insights@vserv.mobi or visit vserv.mobi/insights
About the Mobile Marketing Association (MMA)
The Mobile Marketing Association (MMA) is the premier global non-profit trade association established
to lead the growth of mobile marketing and its associated technologies. The MMA is an action-oriented
organization designed to clear obstacles to market development, establish mobile media guidelines and
best practices for sustainable growth, and evangelize the use of the mobile channel. The more than 700
member companies, representing nearly fifty countries around the globe, include all members of the
mobile media ecosystem. The Mobile Marketing Association’s global headquarters are located in the
United States and it has regional chapters including North America (NA), Europe (EUR), Latin American
(LATAM) and Asia Pacific (APAC) branches.

For more information, please visit www.mmaglobal.com. For information relating to the MMA’s Mobile
Marketing Forum series, please visit www.mobilemarketingforum.com.
About Vserv.mobi
Vserv.mobi is a leading Global Mobile Ad Network with strong presence in emerging markets.
Vserv's pioneering technology AppWrapper powers One Click App Monetization for 20,000+ Apps
across platforms. AppWrapper is the World’s Simplest App Monetization - it enables premium
advertising & innovative pricing models on any app, without coding, in just one click. Vserv’s other
game changing platform, AudiencePro, combines the scale of the Vserv.mobi global
Mobile Ad Network with comprehensive user data from TelCos, to revolutionize how advertisers can
reach their exact target audience across all mobile platforms. Vserv is the only Ad Network with App
media across Smart Phones, Tablets, and Smarter Feature Phones, thus providing advertisers
unparalleled reach and engagement. Built on superior technology, the Vserv Marketplace delivers
exceptional ROI to advertisers as well as enhanced earnings to developers & publishers.

Visit www.vserv.mobi for more details or follow Vserv.mobi on: @vservmobi

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Mobile internet consumer in Vietnam 2013 (Vserv.mobi)

  • 1. THE MOBILE INTERNET CONSUMER VIETNAM 2013 AUDIENCE INSIGHTS ON MOBILE WEB AND APP USERS
  • 2. Preface The Mobile Internet Consumer - Vietnam 2013 report produced by MMA & Vserv.mobi addresses the audience insights of the growing mobile internet user base in Vietnam. This report focuses on profiling the mobile web & app users, their purchasing power, lifestyle and consumption pattern.The findings and insights are drawn from a survey conducted in the six key countries - Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. The Mobile Internet Consumer report is designed for media planners & brand advertisers. It will also help app developers, content providers, OEMs & telecom service providers in understanding the evolving mobile consumer. It is created with the objective to help brands plan their media strategy for reaching the right target audience through Mobile Web & Apps. The Mobile Internet Consumer report is available for India, Southeast Asia, Middle East & Africa and Latin America.
  • 4. Age 28% 28% 27% 18% Vietnam has highest proportion of less than 18 year old mobile internet users across SEA SEA AVERAGE Less than 18 yrs 19 % 18-24 yrs 28 % 25-35 yrs 32 % more than 35 yrs 21 % THE MOBILE INTERNET CONSUMER - VIETNAM 2013 |3
  • 5. Gender Nearly 3 out of 4 mobile internet users in Vietnam are men, highest ratio across SEA 72% 37% 28% Male 63 %* *SEA AVERAGE Female 37 %* THE MOBILE INTERNET CONSUMER - VIETNAM 2013 |4
  • 6. Education 32% | 36 % Graduate / Post Graduate * 21% | 27 % Diploma / Undergraduate * 34% | 27 % Schooling upto 12 yrs Uneducated * 14% | 10 % * 14% of mobile internet users in Vietnam are illiterates, highest in SEA *SEA AVERAGE THE MOBILE INTERNET CONSUMER - VIETNAM 2013 |5
  • 7. Occupation 34% 32% Full time job 18%* 41%* 10% 13%* 2% Business 4% 12% Part time job 10%* *SEA AVERAGE Housewives 4%* 6% Self Employed Professional 8%* Student 6%* Currently not working / Retired 1/3rd of mobile internet users in Vietnam are students $ THE MOBILE INTERNET CONSUMER - VIETNAM 2013 |6
  • 9. Mobile content downloaded in the last month 70% 51% 35% 38% Game / App Video Music Themes 67%* 46%* 38%* Over 50% of mobile internet users have downloaded a video on their mobile device in the last month 32%* *SEA AVERAGE THE MOBILE INTERNET CONSUMER - VIETNAM 2013 |8
  • 10. Users love mobile ads that help them... Game / App Download mobile content Video 21% 32% Find a good deal on something Learn about a/ brand Ringtone Song 29% Locate something nearby 57% | 55% * 46% | 42% * 44% | 36% Wallpaper / Screensaver * 33% | 27% * 1/3rd of mobile ad viewers stated that a mobile ad has helped them to locate something nearby *SEA AVERAGE THE MOBILE INTERNET CONSUMER - VIETNAM 2013 |9
  • 12. Product Ownership Computers Highest penetration of automobiles and credit/ debit card among mobile internet users in seen in Vietnam Tablets 51% 35% 43% 43% 31% 39%* 29%* 38%* 32%* 23%* Consumer Durables Automobiles Payment Cards Connected Devices *SEA AVERAGE THE MOBILE INTERNET CONSUMER - VIETNAM 2013 | 11
  • 13. Affluent Lifestyle Restaurant Movie Theatre 45% | 41% * 50% | 47% * 58% | 58% Shopping Mall / Market * Higher proportion of mobile internet users from Vietnam went to a restaurant in the last month *SEA AVERAGE THE MOBILE INTERNET CONSUMER - VIETNAM 2013 | 12
  • 14. About the study The Mobile Internet Consumer report produced by MMA & Vserv.mobi is based on a primary survey of over 3000 mobile web & app users. The survey was conducted using random sampling for natural representation of the target group across 6 key countries in Southeast Asia - Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. The overall Southeast Asia averages were weighted as per the regional composition of mobile internet users in each focus country. To know more about The Mobile Internet Consumer report, please write to us at insights@vserv.mobi or visit vserv.mobi/insights
  • 15. About the Mobile Marketing Association (MMA) The Mobile Marketing Association (MMA) is the premier global non-profit trade association established to lead the growth of mobile marketing and its associated technologies. The MMA is an action-oriented organization designed to clear obstacles to market development, establish mobile media guidelines and best practices for sustainable growth, and evangelize the use of the mobile channel. The more than 700 member companies, representing nearly fifty countries around the globe, include all members of the mobile media ecosystem. The Mobile Marketing Association’s global headquarters are located in the United States and it has regional chapters including North America (NA), Europe (EUR), Latin American (LATAM) and Asia Pacific (APAC) branches. For more information, please visit www.mmaglobal.com. For information relating to the MMA’s Mobile Marketing Forum series, please visit www.mobilemarketingforum.com.
  • 16. About Vserv.mobi Vserv.mobi is a leading Global Mobile Ad Network with strong presence in emerging markets. Vserv's pioneering technology AppWrapper powers One Click App Monetization for 20,000+ Apps across platforms. AppWrapper is the World’s Simplest App Monetization - it enables premium advertising & innovative pricing models on any app, without coding, in just one click. Vserv’s other game changing platform, AudiencePro, combines the scale of the Vserv.mobi global Mobile Ad Network with comprehensive user data from TelCos, to revolutionize how advertisers can reach their exact target audience across all mobile platforms. Vserv is the only Ad Network with App media across Smart Phones, Tablets, and Smarter Feature Phones, thus providing advertisers unparalleled reach and engagement. Built on superior technology, the Vserv Marketplace delivers exceptional ROI to advertisers as well as enhanced earnings to developers & publishers. Visit www.vserv.mobi for more details or follow Vserv.mobi on: @vservmobi