The document outlines an e-communications workshop hosted by Maria Diaz of the Charity Technology Trust (CTT) on July 2, 2008. The workshop consisted of two sessions, with the first session led by Maria Diaz covering why e-communications are important for charities and best practices, and the second being a question and answer session. E-communications are defined as paper-free written communications delivered electronically to multiple recipients, and the workshop highlighted how they are cost-effective, immediate, flexible, personal, interactive, responsive, measurable, versatile, easy to share, environmentally friendly, and can be a source of income for charities.

1. E-communications Workshop
Why, how to, do’s and don’ts
2 July 2008
Maria Diaz – maria@ctt.org

2. Introduction
• Charity Technology Trust - CTT
CTT is a charity that provides charities
with the best available technology
solutions to enable them to improve
their operational efficiency.
• Maria Diaz
E-Communications Manager @ CTT
Maria Diaz – maria@ctt.org

3. Workshop structure
• Session 1
Why, how to, do’s and don’ts
by Maria
• Session 2
Questions and answers and sharing of
experiences.
by all of us
Maria Diaz – maria@ctt.org

4. What is e-communications?
A paper free written communication
delivered electronically to more than one
recipient.
Maria Diaz – maria@ctt.org