The presentation for the VoIP group, in Section 800. Computer Applications and the Business Student at Algqonquin College. Start Date was Jan 2011

1. Voice over Internet Protocol

6. The computer and Internet then send these packs to the person on the other end

7. The receiving computer turns the data backs back into sound for the person to hear

9. As low as $1.50 a month

10. Voicemail can easily be set up and delivered to your email

11. Highly portable

12. Can be taken anywhere, world-wide

13. Does not need a computer to work

14. Works even in a power outage

15. More secure

17. Between Dec 2006 and Dec 2007 VoIP service levels went from 10.7% to 14.9% of Canadian households

19. An easy and inexpensive way to have multiple lines

20. Allows for mass portability when employees are travelling on behalf of the company

21. Is not location dependant

23. Example of VoIP providers

24. Benefits Cheap costly alternative compared to traditional audio communication (e.g. telephone) VoIP can also easily be integrated with video calling

25. Benefits (continued) Portability factor Use your VoIP service wherever you are Possible to send data, while talking

26. Benefits (continued) Features are available with VoIP, which makes it an attractive value oriented means of communications

27. Concerns Voice quality can be a problem due to data packets being lost during transmission This can change voice quality, and even cause the call to seem choppy.

28. Concerns (continued) Because VoIP occurs over the Internet, this may cause exposure to malicious intent, such as invasion of privacy and personal information.

29. Concerns (continued) Depending on your bandwidth usage limit cap of your internet service, VoIP can cause a problem VoIP is completely dependent on the internet, no internet, means no VoIP

30. Recommendations For 1st time users, who are unsure of using VoIP technology for placing and receiving phone calls, should try a free VoIP service to see how it works. Skype offers a free VoIP service. (www.skype.com) MagicJack - This is recommended to users who are looking for a service that uses their traditional telephone, uses a local number and provides features available with traditional telephone services.

31. VoIP in the Future VoIP usage in households will rise, as awareness of its technology and associated low costs are known. Expect enhanced VoIP technology, with new fibre optic infrastructures growing rapidly. Expect optimized meshing of VoIP technology with file sharing, video-calling and live streaming technologies.

32. Bibliography CBC (2006). Changing the Telephone Landscape. In Depth: VoIP. Retrieved from http://www.cbc.ca/news/background/voip/ Dotto, Steve. (Producer). (2006, October 23). Vonage [television series episode]. Dotto Tech. Canada. Dotto, Steve. (Producer). (2007, October 18). Voice Over Internet [television series episode]. DottoTech. Canada Dotto, Steve. (Producer). (2005, November 7). Yak Attack [television series episode]. DottoTech.Canada

33. Bibliography (con’t) Kelly, T. V. (2005). VoIP For Dummies. John Wiley & Sons. Marqui. (2006). Focus on VoIP. Backbone Magazine. Retrieved from http://www.backbonemag.com/Supplements/VOIP_Supplement.asp Statistics Canada. (2008). Residential Telephone Survey. The Daily. Retrieved from http://www.statcan.gc.ca/daily-quotidien/080423/dq080423d-eng.htm