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AUTOMATE YOUR PROFITS 
WITH ONE-OFF & SHORT-RUN PRINTED PRODUCTS 
1 
Mark Abramson 
@mark_ _a 
ThinFolio Wallets 
mark@thinfolio.com 
PrintForm Corporation 
mark@printform.co
UNLIMITED 
CREATIVE 
FREEDOM 
David Hockney
OVERVIEW 
• Key Changes in the Digital Printing Industry 
• Case Study: ThinFolio Custom Wallets 
• Lessons Learned: How to Automate & Profit 
• Jobs to be Done 
• Make Customers Awesome 
• Planning for Flexibility & Success
INTERNET-SCALE 
CREATION
CLOUD PLATFORMS 
• Amazon Web Services 
• Adobe creative cloud 
• Adobe Photoshop online 
• Dropbox Image: Adobe
ONLINE COMMUNITIES 
• dribbble.com 
• behance.net 
• 99designs.com 
• elance.com 
• odesk.com
ACCELERATING 
HARDWARE INNOVATION
PRINT HARDWARE
CASE STUDY: THINFOLIO
HUMBLE BEGINNINGS
CONCIERGE 
SERVICE
WORKFLOW
NOV 2013: CONCIERGE 
• Order tracking: spreadsheet 
• Production management: trello.com 
• Job management: one folder for each order 
• Tracking: free online barcode generator 
• Shipping: endicia.com 
• File transfer: ShareFile, Dropbox, YouSendIt, Google Drive, Email 
• Payments: Paypal, check, cash, square.com 
• Production Picture Sharing: iPad + WordPress Blog 
• Workflow: USB keys (!!!)
APR 2014: ONLINE DESIGN 
• Order tracking: spreadsheet (shared, cloud-based) 
• Production management: trello.com 
• Job management: Designer 
• Tracking: Designer 
• Shipping: endicia.com 
• File transfer: Designer 
• Payments: Designer (via Stripe API) 
• Production Picture Sharing: iPad + WordPress Blog 
• Workflow: USB keys + FTP
AUG ’14: ERP/SUPPLY CHAIN 
• Order tracking: ERP 
• Production management: ERP 
• Job management: Designer / ERP / API 
• Tracking: Designer / ERP 
• Shipping: endicia.com 
• File transfer: Designer 
• Payments: Designer (via Stripe API) 
• Production Picture Sharing: iPad + WordPress Blog + SmugMug 
• Workflow: Download via ERP to RIP
NOV 2014: HOW CLOSE? 
• Order tracking: ERP 
• Production management: ERP 
• Job management: Designer / ERP / API 
• Tracking: Designer / ERP 
• Shipping: ERP 
• File transfer: Designer 
• Payments: Designer (via Stripe API) 
• Production Picture Sharing: iPad + ERP 
• Workflow: ERP API w/ File Sync to RIP hot folder
NOV 2013: CONCIERGE 
• Order tracking: spreadsheet 
• Production management: trello.com 
• Job management: one folder for each order 
• Tracking: free online barcode generator 
• Shipping: endicia.com 
• File transfer: ShareFile, Dropbox, YouSendIt, Google Drive, Email 
• Payments: Paypal, check, cash, square.com 
• Production Picture Sharing: iPad + WordPress Blog 
• Workflow: USB keys (!!!)
CREATIVE BUSINESS 
MODELS
RESULTS
MOQ = 1? 
! 
ꜛꜛ 
PROFIT 
LOVE 
! 
ꜛ 
ꜛ 
RISK ? 
COST ? 
http://www.mckinsey.com/insights/business_technology/ 
how_technology_can_drive_the_next_wave_of_mass_ 
customization
LESSONS LEARNED 
1. Think “Jobs-To-Be-Done” (JTBD) 
2. Make the Customer Awesome 
3. Automate in Flexible Phases
1. THINK “JOBS-TO-BE-DONE” 
(JTBD)
3 TYPES OF WORK / JOBS 
Necessary 
Waste 
Value Add
3 TYPES OF WORK / JOBS 
Necessary 
Waste 
Value Add
TRACK TIME / COST
Manufacturing 
Color Management 
Digital Capabilities 
Digital Limitations 
Materials / Media 
Design Process 
Finance 
Customer Requirements 
Networking / Cloud 
User Experience 
ASSEMBLE “JTBD” TEAM
2. MAKE THE CUSTOMER 
AWESOME
CUSTOMERS = AWESOME
• Designer 
• Templates 
• Guidelines 
• Details 
• Samples 
• FAQ 
•Webinars 
• Concierge 
• Gallery
3. AUTOMATE IN FLEXIBLE 
PHASES
REALISTIC PLANNING
ONE STEP AT A TIME 
• Only automate the obvious bottlenecks 
• Have a back-up / failure plan 
• Can still do manually 
• Don’t rush
FLEXIBLE BY DESIGN
FLEXIBLE BY DESIGN 
Image: @LavaLab
LESSONS LEARNED 
• Think “Jobs-To-Be-Done” (JTBD) 
• Make the Customer Awesome 
• Automate in Flexible Phases
THANK YOU 
Mark Abramson 
@mark_ _a 
linkedin.com/in/abramsonmark 
ThinFolio Wallets 
mark@thinfolio.com 
PrintForm Corporation 
mark@printform.co

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Automate your profits with one-off and short-run digital printed products

  • 1. AUTOMATE YOUR PROFITS WITH ONE-OFF & SHORT-RUN PRINTED PRODUCTS 1 Mark Abramson @mark_ _a ThinFolio Wallets mark@thinfolio.com PrintForm Corporation mark@printform.co
  • 3. OVERVIEW • Key Changes in the Digital Printing Industry • Case Study: ThinFolio Custom Wallets • Lessons Learned: How to Automate & Profit • Jobs to be Done • Make Customers Awesome • Planning for Flexibility & Success
  • 5. CLOUD PLATFORMS • Amazon Web Services • Adobe creative cloud • Adobe Photoshop online • Dropbox Image: Adobe
  • 6. ONLINE COMMUNITIES • dribbble.com • behance.net • 99designs.com • elance.com • odesk.com
  • 12.
  • 14. NOV 2013: CONCIERGE • Order tracking: spreadsheet • Production management: trello.com • Job management: one folder for each order • Tracking: free online barcode generator • Shipping: endicia.com • File transfer: ShareFile, Dropbox, YouSendIt, Google Drive, Email • Payments: Paypal, check, cash, square.com • Production Picture Sharing: iPad + WordPress Blog • Workflow: USB keys (!!!)
  • 15.
  • 16.
  • 17. APR 2014: ONLINE DESIGN • Order tracking: spreadsheet (shared, cloud-based) • Production management: trello.com • Job management: Designer • Tracking: Designer • Shipping: endicia.com • File transfer: Designer • Payments: Designer (via Stripe API) • Production Picture Sharing: iPad + WordPress Blog • Workflow: USB keys + FTP
  • 18.
  • 19.
  • 20. AUG ’14: ERP/SUPPLY CHAIN • Order tracking: ERP • Production management: ERP • Job management: Designer / ERP / API • Tracking: Designer / ERP • Shipping: endicia.com • File transfer: Designer • Payments: Designer (via Stripe API) • Production Picture Sharing: iPad + WordPress Blog + SmugMug • Workflow: Download via ERP to RIP
  • 21.
  • 22.
  • 23. NOV 2014: HOW CLOSE? • Order tracking: ERP • Production management: ERP • Job management: Designer / ERP / API • Tracking: Designer / ERP • Shipping: ERP • File transfer: Designer • Payments: Designer (via Stripe API) • Production Picture Sharing: iPad + ERP • Workflow: ERP API w/ File Sync to RIP hot folder
  • 24. NOV 2013: CONCIERGE • Order tracking: spreadsheet • Production management: trello.com • Job management: one folder for each order • Tracking: free online barcode generator • Shipping: endicia.com • File transfer: ShareFile, Dropbox, YouSendIt, Google Drive, Email • Payments: Paypal, check, cash, square.com • Production Picture Sharing: iPad + WordPress Blog • Workflow: USB keys (!!!)
  • 27. MOQ = 1? ! ꜛꜛ PROFIT LOVE ! ꜛ ꜛ RISK ? COST ? http://www.mckinsey.com/insights/business_technology/ how_technology_can_drive_the_next_wave_of_mass_ customization
  • 28. LESSONS LEARNED 1. Think “Jobs-To-Be-Done” (JTBD) 2. Make the Customer Awesome 3. Automate in Flexible Phases
  • 30. 3 TYPES OF WORK / JOBS Necessary Waste Value Add
  • 31. 3 TYPES OF WORK / JOBS Necessary Waste Value Add
  • 32.
  • 33. TRACK TIME / COST
  • 34.
  • 35. Manufacturing Color Management Digital Capabilities Digital Limitations Materials / Media Design Process Finance Customer Requirements Networking / Cloud User Experience ASSEMBLE “JTBD” TEAM
  • 36. 2. MAKE THE CUSTOMER AWESOME
  • 37.
  • 39. • Designer • Templates • Guidelines • Details • Samples • FAQ •Webinars • Concierge • Gallery
  • 40. 3. AUTOMATE IN FLEXIBLE PHASES
  • 42. ONE STEP AT A TIME • Only automate the obvious bottlenecks • Have a back-up / failure plan • Can still do manually • Don’t rush
  • 44. FLEXIBLE BY DESIGN Image: @LavaLab
  • 45. LESSONS LEARNED • Think “Jobs-To-Be-Done” (JTBD) • Make the Customer Awesome • Automate in Flexible Phases
  • 46.
  • 47. THANK YOU Mark Abramson @mark_ _a linkedin.com/in/abramsonmark ThinFolio Wallets mark@thinfolio.com PrintForm Corporation mark@printform.co