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Chapter 15
Research in Advertising
Kleppner’s
Advertising
Procedure, 18e
Lane * King * Reichart
15-2Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
Learning Objectives
• Discuss how advertisers use research.
• Explain the role of the account planner.
• Understand anthropology, sociology, and
psychology as they relate to advertising.
• Discuss values, lifestyle, and life-stage
research.
• Describe the research steps in advertising.
• Explain types of advertising research.
15-3Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
What message will consumers
take from this ad?
15-4Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Functions of Advertising Research
To help identify consumers
To help look for new ideas in products or services
To help improve what is offered in products
To pinpoint causes of possible problems
To monitor activities
To help in communications development
15-5Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
Account Planners
• Account planners have the role of
representing the consumer in the agency and
making research usable to ensure that the
advertising is strategically and executionally
relevant to the target audience.
15-6Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
Basic Considerations in
Marketing Research
• Maintaining a consumer-behavior perspective
• Being sure the right questions are being
asked
• Using appropriate research techniques and
controls
• Presenting the research findings in a clear,
comprehensible format that leads to action
15-7Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Anthropologists Study
Commonalities Across Cultures
• Body adornment
• Cooking
• Courtship
• Food taboos
• Gift giving
• Language
• Marriage
• Status
15-8Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Sociology and Advertising
Social class and stratification
Trend watching
Cohort analysis
Life-stage research
Consumption research
15-9Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
Exhibit 15.6 Testing Power
of a Lifestyle Appeal
15-10Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Psychology and Advertising
Motivation Cognition Learning
15-11Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
Exhibit 15.7 VALS Lifestyle Categories
Innovators
Most Resources
Least Resources
Thinkers
Believers
Survivors
Ideals Achievement Self-Expression
Achievers
Strivers
Experiencers
Makers
15-12Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
MindBase Consumer Segments
• I am Expressive.
• I am Driven.
• I am At Capacity.
• I am Rock Steady.
• I am Down to Earth.
• I am Sophisticated.
• I Measure Twice.
• I am Devoted.
15-13Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
To which MindBase segment,
would this ad appeal?
15-14Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Sources of Data
from the Marketing Environment
Universal Product Code
Single-Source Data
Database Marketers
Internet Data
15-15Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Steps in Advertising Research
1: Advertising strategy development
2: Advertising execution development
3: Evaluating pretesting executions
4: Campaign evaluation
15-16Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Exhibit 15.11 Situation Analysis
Market
Sales
Geography
Pricing
Distribution
Trends
Product
Sales/share
Profit
Distribution
Pricing
Strengths/Weaknesses
Competition
Spending
Position
Strategy
Consumer
Demos
Psychos
Lifestyles
Attitudes
Usage
15-17Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Exhibit 15.12 Brand Trial/
Awareness Ratios: Strategic Options
15-18Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Focus Group Research
• A qualitative
research
interviewing
method using in-
depth interviews
with a group.
15-19Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
Concept Testing
• Concept testing is a method to determine the
best of a number of possible appeals to use in
advertising; testing attempts to separate good
and bad ideas; and providing insight into
factors motivating acceptance or rejection.
15-20Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
Stages of Copy Testing
• Rough copy research needed to determine if
copy is effectively achieving message goals
• Finished copy research done to evaluate how
well production process has achieved
communication and attitude effects
15-21Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Forms of Testing
• Concept testing
– Card concept test
– Poster test
– Layout test
• Finished print test
• Finished commercial
test
• Unfinished
commercial test
– Animatics
– Photomatics
– Liveamatics
– Ripamatics
15-22Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Readership
15-23Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
This ad would score well on a Starch
Readership test among football fans
15-24Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
Starch Readership Test Classifications
Noted Reader
Associated Reader
Read Most
15-25Copyright © 2011 Pearson Education, Inc. publishing as Prentice
Hall
For Discussion
• Why are sociology, psychology, and
anthropology important to advertising?
• What kind of research is used in advertising
execution development?
• What is the role of the account planner?

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Lecture 7 & 8

  • 1. Chapter 15 Research in Advertising Kleppner’s Advertising Procedure, 18e Lane * King * Reichart
  • 2. 15-2Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives • Discuss how advertisers use research. • Explain the role of the account planner. • Understand anthropology, sociology, and psychology as they relate to advertising. • Discuss values, lifestyle, and life-stage research. • Describe the research steps in advertising. • Explain types of advertising research.
  • 3. 15-3Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall What message will consumers take from this ad?
  • 4. 15-4Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Functions of Advertising Research To help identify consumers To help look for new ideas in products or services To help improve what is offered in products To pinpoint causes of possible problems To monitor activities To help in communications development
  • 5. 15-5Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Account Planners • Account planners have the role of representing the consumer in the agency and making research usable to ensure that the advertising is strategically and executionally relevant to the target audience.
  • 6. 15-6Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Basic Considerations in Marketing Research • Maintaining a consumer-behavior perspective • Being sure the right questions are being asked • Using appropriate research techniques and controls • Presenting the research findings in a clear, comprehensible format that leads to action
  • 7. 15-7Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Anthropologists Study Commonalities Across Cultures • Body adornment • Cooking • Courtship • Food taboos • Gift giving • Language • Marriage • Status
  • 8. 15-8Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Sociology and Advertising Social class and stratification Trend watching Cohort analysis Life-stage research Consumption research
  • 9. 15-9Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Exhibit 15.6 Testing Power of a Lifestyle Appeal
  • 10. 15-10Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Psychology and Advertising Motivation Cognition Learning
  • 11. 15-11Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Exhibit 15.7 VALS Lifestyle Categories Innovators Most Resources Least Resources Thinkers Believers Survivors Ideals Achievement Self-Expression Achievers Strivers Experiencers Makers
  • 12. 15-12Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall MindBase Consumer Segments • I am Expressive. • I am Driven. • I am At Capacity. • I am Rock Steady. • I am Down to Earth. • I am Sophisticated. • I Measure Twice. • I am Devoted.
  • 13. 15-13Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall To which MindBase segment, would this ad appeal?
  • 14. 15-14Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Sources of Data from the Marketing Environment Universal Product Code Single-Source Data Database Marketers Internet Data
  • 15. 15-15Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Steps in Advertising Research 1: Advertising strategy development 2: Advertising execution development 3: Evaluating pretesting executions 4: Campaign evaluation
  • 16. 15-16Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Exhibit 15.11 Situation Analysis Market Sales Geography Pricing Distribution Trends Product Sales/share Profit Distribution Pricing Strengths/Weaknesses Competition Spending Position Strategy Consumer Demos Psychos Lifestyles Attitudes Usage
  • 17. 15-17Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Exhibit 15.12 Brand Trial/ Awareness Ratios: Strategic Options
  • 18. 15-18Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Focus Group Research • A qualitative research interviewing method using in- depth interviews with a group.
  • 19. 15-19Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Concept Testing • Concept testing is a method to determine the best of a number of possible appeals to use in advertising; testing attempts to separate good and bad ideas; and providing insight into factors motivating acceptance or rejection.
  • 20. 15-20Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Stages of Copy Testing • Rough copy research needed to determine if copy is effectively achieving message goals • Finished copy research done to evaluate how well production process has achieved communication and attitude effects
  • 21. 15-21Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Forms of Testing • Concept testing – Card concept test – Poster test – Layout test • Finished print test • Finished commercial test • Unfinished commercial test – Animatics – Photomatics – Liveamatics – Ripamatics
  • 22. 15-22Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Readership
  • 23. 15-23Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall This ad would score well on a Starch Readership test among football fans
  • 24. 15-24Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Starch Readership Test Classifications Noted Reader Associated Reader Read Most
  • 25. 15-25Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall For Discussion • Why are sociology, psychology, and anthropology important to advertising? • What kind of research is used in advertising execution development? • What is the role of the account planner?