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Investing In Strategies For
Integrated Data Management,
Advanced Network Optimisation And
Advanced Sensor Technologies
To Achieve ‘Zero Leakage’
17TH
- 18TH
MARCH 2015 l THISTLE MARBLE ARCH - LONDON, UK
PRE-CONFERENCE WORKSHOP 16TH
MARCH
M Follow us @WaterLeakage
THE WORLD’S LEADING LEAKAGE SUMMIT FOR WATER COMPANY PRACTITIONERS
KEY ISSUES TO BE DISCUSSED IN 2015 INCLUDE:
www.global-leakage-summit-2015.com
Bob Taylor
Director Of Operations
Sembcorp Bournemouth Water, UK
Trevor Bishop
Deputy Director Water Resources
Environment Agency, UK
Cathy Mannion
Director, Energy Retail  Water
Commission For Energy  Regulation,
Ireland
Andrew Donnelly
Head Of Network Monitoring  Adviser
To The Board
EPAL, Portugal
Jeremy Heath
Network Manager
Sutton  East Surrey Water PLC, UK
Tony Smith
Chief Executive
Consumer Council For Water, UK
Krishnappa Sivanappa
Chief Engineer
Bangalore Water Supply 
Sewerage Board, India
Kate Gannon
Water Conservation Strategy Specialist
Irish Water, Ireland
Investing for zero leakage: with the advance of smart network
technologies and smart sensors is the target of zero leakage
becoming a reality?
Achieving ‘calm’ networks, where all network operations are
maintained at an optimum level of efficiency and with least impact
on the pipe network
Introducing ‘smart asset management’: identifying, recording and
managing underground pipes and fittings to ensure faster leak
detection and repair
Optimising water networks to benefit the whole water utility
business: integrating real time leakage monitoring with immediate
pipe repair
EXPERT INSIGHT FROM LEADING WATER
COMPANY PRACTITIONERS, INCLUDING:
SUPPORTING PARTNERS:
SUPPORTED
CHARITY:
NETWORK OPTIMISATION
SPONSOR:
SMART ASSET MANAGEMENT
SPONSOR:
INTEGRATED NETWORK
MANAGEMENT SPONSOR:
SMART NETWORKS
SPONSOR:
WORKSHOP SPONSOR:ADVANCED METERING
CATEGORY SPONSOR
WORKSHOP SPONSOR: BREAKFAST BRIEFING
SPONSOR:
See Back Page
For Details
SAVE*
£100
LEAD SPONSOR:
ORGANISED BY:
Latest Thinking On Leakage 
Leakage Targets
With an increasing number of utilities
across the world reaching their leakage
targets - or reducing leakage to an
acceptable level, is the economic level of
leakage (ELL) still relevant?
Is it time to challenge perceptions and
attitudes? Do companies now need to look
at going below their ELL and considering
the appropriate level of leakage for each
company?
Are we looking in the wrong place for
leakage, and is customer-side leakage the
issue to concentrate on now?
The Changing Face Of Regulation
Are the regulators becoming less
concerned about leakage targets and how
do they move leakage beyond targets and
enforcement?
Is it time to place more emphasis on
customer perceptions, and how quickly
water companies find and fix leakage?
Investing For Zero Leakage
With smart systems, smart sensors and
software for predicting and continuously
monitoring leakage – and the potential
for better pipe material and installation
technologies, is ‘zero leakage’ becoming
less of a dream and more of a reality?
Should we now focus on leak prevention,
and reducing background losses - instead
of burst repair?
Are water utilities investing sufficiently in
smart technologies and best practices to
move them towards zero leakage?
‘Calming’ The Network
With the increasing use of ‘smart’ sensor
technology to receive and manage data
from all parts of the network faster and
more efficiently, water companies are
moving towards ‘calm’ networks – setting
valve operations, pumping routines and
pressure management systems to operate
at the optimum level – and to reduce
pressure transients and stress in the pipe
network
Change Management
Irish Water has recently been formed by
the amalgamation of 34 water companies
and local councils. Customers are not used
to paying for water, and leakage levels
are twice those of UK water companies.
Irish Water faces a huge challenge,
communicating with customers and
changing their perceptions, introducing
a company-wide customer metering
programme, and reducing leakage to
an acceptable level. Speakers from Irish
Water and its regulator will expand on the
challenges, and what they are doing to
address them
Customers want security of supply at
no extra cost. Can we optimise customer
pattern of water use, by means of
incentives, to minimise customer energy/
water costs and help the company
manage demand and interpret night flows
better?Smart Asset Management
Accurate records of underground assets
are crucial for driving down leakage to
lower levels. This means faster awareness
times - identifying leaks as they propagate,
but how quickly can a water utility become
aware of a leak?
‘Active Leakage Management’ also
means ‘Active Network Management’,
and leakage managers are multi-tasking
as ‘network managers’, reflecting the
dynamic between asset knowledge and
leak detection
Handling ‘Big Data’
There has been an evolution in sensors
and communication systems for flow
and pressure management - and other
parameters in the network such as weather
data, customer use patterns etc
If a water utility continuously receives
‘smart’ information and data from the
network, how does it cope with all this ‘big
data’ coming in? And how does it handle
and interpret the data to collate it into an
end result?
Smart water metering will undoubtedly
be a part of any enhanced sensor network.
But how will smart metering be utilised to
solve company specific problems?
Plastic Pipes
Polyethylene (PE) is the pipe material ‘to
achieve a leak free network’, but we hear
about burst and leaks caused by failures at
joint and service connections
But what is the scale of the problem, and
can joint failures be eliminated?
Does the problem lie not with the pipe
laying and jointing technique but with
quality control and supervision?
Thistle Marble Arch Hotel
Bryanston Street
London - W1H 7EH, UK
Tel: ++44 (0) 871 376 9027
Web: http://goo.gl/QZYGEg
Venue Information:
Good range of information.
Expert speakers addressing
real issues
Wessex Water
I liked the segregation
between regulation and
technical
Thames Water
SAVE *
£100See Back Page For Details
www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com
DEMONSTRATE THOUGHT LEADERSHIP
With the onset of smart sensors and software for predicting and
continuously monitoring leakage, network management systems
are becoming smarter. You may be pioneering these advances,
but do your customers know what differentiates you from your
competitors? Use targeted, editorially reviewed keynotes and case
studies to demonstrate thought leadership to your target audience.
EXCLUSIVE NETWORKING OPPORTUNITIES
Department heads, project directors and other senior decision
makers will be networking with leading suppliers for over 8 hours
throughout the summit during the refreshment and lunch breaks, as
well as hearing from selected technical leaders in the summit room.
Thought leadership, branding and profiling are converted into
contracts through extensive face-to-face relationship building. As a
dedicated summit to the water industry, this intimate forum enables
you to meet specific job titles in one place at one time, giving you
the best possible chance of influencing key decision makers.
SHARE YOUR SUCCESS
Whether you are a small or major solution
provider, this is the targeted summit to
showcase your services.
To apply for one of our limited showcase
opportunities, simply send a summary
of your recent success and business
	 development aims to:
Brodie
Cunningham
+44 (0) 800 098 8489
sponsorship@lbcg.com
WHYISTHISSUMMITAUNIQUESPONSORSHIPOPPORTUNITY?
MULTI-NATIONAL PAST SUMMIT DELEGATES FROM: WITH THE FOLLOWING JOB TITLES:
FLOOR PLAN:
•	Asset Modelling  Design
Specialist
•	Chief Executive Officer
•	Chief Technical Officer
•	Clean Water Modelling
Engineer
•	Director - Water Utilisation
Engineer
•	Distribution  Leakage
Analyst
•	Distribution  Leakage
Strategy Manager
•	Distribution System Manager
•	Division Chief  Manager
•	Executive Engineer
•	Lead Engineer Water 
Drainage
•	Head Of Water Supply
•	Leakage Manager
•	Leakage Strategy
•	Manager - Innovation 
Technology Projects
•	Manager - Water Demand
•	Network Infrastructure 
Leakage Manager
•	Operations Director
•	Project Director
•	Senior Distribution Manager
•	Systems  Process Manager
•	Senior Engineer Water Supply
•	Senior Water  Sanitation
Specialist
•	Water Solutions Manager
•	Water Distribution Specialist
www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com
SAVE *
£100See Back Page For Details
Day 1
Tuesday 17th
March 2015
08.00 Coffee  Registration
08.50 Chair’s Welcome  Introduction
Chair:BobTaylor,DirectorOfOperations,Sembcorp
BournemouthWater,UK
INTERNATIONAL LEAKAGE INNOVATION PANEL
ARE WATER COMPANIES INVESTING ENOUGH?
A panel of international water company Directors and Managers
share their vision:
•	Are water companies investing enough in technology to reduce
leakage?
•	What are the promoters and the barriers to innovation?
•	Are ‘smart systems’ fully understood and appreciated?
•	Are water companies only looking at cost and not the value
proposition - do they want innovation but are unwilling to invest?
09.00 KEYNOTE INTRODUCTION: WATER POLICY 
INNOVATION IN THE UK WATER SECTOR
AnneMcIntoshMP,Chair,AllPartyParliamentary
WaterGroup,UK
09.10 LEAD PRESENTATION - HOW THE BIGGEST UK WATER
UTILITY IS ENCOURAGING INNOVATION
NicClay-Michael,InnovationProgrammeManager,
ThamesWaterUK
9.30 DISCUSSION WITH PANELLISTS
AharonRosenberg,DeputyCEO-WaterSupply,
HagihonCompanyLtd(theJerusalemRegion
WaterWastewaterUtility),Israel
ErikDriessen,InnovationManager,Vitens,
Netherlands
GlenLaville,GeneralManager,BahamasWSC,
Bahamas
09.45 Question  Answer Session
9.55 UK REGULATOR PANEL - IS LEAKAGE IN UK NO LONGER
AN ISSUE?
Latest thinking on leakage - the ‘changing face’ of UK regulation:
•	With most of the UK water companies reaching - or going
below - their leakage targets, are the regulators becoming less
concerned about leakage targets?
•	How do we move leakage beyond targets and enforcement?
•	What are the regulatory barriers and opportunities?
•	Are they now placing emphasis on customer perception of how
quickly water companies find and fix leakage?
TrevorBishop,DeputyDirector-Water,Land
Biodiversity,EnvironmentAgency,UK
TonySmith,ChiefExecutive,ConsumerCouncilFor
Water,UK
MarkWorsfold,HeadOfAssetStrategy,Ofwat,UK
10.55 Question  Answer Session
11.05 Morning Refreshments In Exhibition Showcase Area
11.35 WHERE DO WE GO WITH LEAKAGE? IS IT TIME TO
TAKE ANOTHER LOOK AT ELL - AND TO CHALLENGE
PERCEPTIONS AND ATTITUDES?
•	How well do we understand leakage?
•	Is it time to challenge ELL and its key components?
•	Background leakage/unavoidable losses are a considerable part
of ELL - can we quantify them more accurately?
•	Should we focus on the appropriate level of leakage, considering
other drivers - like customers and politicians?
•	Are we looking in the wrong place for leakage - how significant
are customer side losses?
StuartTrow,LeakageReviewer,WaterIndustry
CommissionForScotland,UK
11.55 Question  Answer Session
ACHIEVING ZERO LEAKAGE
COMPANIES THAT HAVE ALMOST SUCCEEDED
WHAT CAN WE LEARN FROM THEM?
With smart systems, smart sensors and software for predicting
and continuously monitoring leakage, we have the potential for
becoming aware of leaks more quickly and reducing leak run time.
We also have the potential for better pipe material and installation
technologies - should we now focus on leak prevention - and reducing
background losses - as well as repairing bursts?
And is ‘zero leakage’ becoming less of a dream and more of a
reality? Companies like Tokyo Waterworks Bureau, Vitens in the
Netherlands and PUB Singapore are in low single figures - what
are they doing to achieve this? Is it a case of ‘money no object’ to
achieve zero leakage?
12.05 JAPAN CASE STUDY - AT TOKYO WATERWORKS
LEAKAGE HAS BEEN REDUCED TO 3%. WHAT CAN WE LEARN
FROM THEIR EXPERIENCE?
Tokyo Waterworks is one of the biggest water utilites in the world.
It has correspondingly ‘big challenges’, including source water
quality and ageing infrastructure, heightened by a declining
population, and, eventually, declining income, workforce and
investment in the infrastructure.
However, the utility has 3.0% leakage, one of the lowest figures in
the world.
This has been achieved by investing in planned replacement of
ageing infrastructure - but also by effective leakage prevention,
staff training and technology development. What can other water
utilities learn from the Tokyo Waterworks ‘near zero leakage’
experience?
MasaruSakuma,DirectorOfInternationalTraining
Department,JapanWaterWorksAssociation,
Tokyo,Japan
12.25 THE VITENS INNOVATION PLAYGROUND - TESTING
NEW TECHNOLOGIES FOR REDUCING LEAK AWARENESS
TIME
Vitens NV, the largest water company in the Netherlands, set a
goal to explore and invest in the development of intelligent water
supply:
•	Testing new monitoring technologies, sensors and ICT solutions
•	Using social media like Twitter and Facebook for fast leak
response strategies
•	Big data analysis that uses internal and external data sources
•	Proactive leak awareness using smart algorithms and smart ICT
ErikDriessen,InnovationManager,Vitens,
Netherlands
12.45 CAN WE EVER ACHIEVE ZERO LEAKAGE? WHAT
MEASURES SHOULD WE BE PUTTING IN PLACE TO REACH
ZERO LEAKAGE BY 2050?
•	How will the UK Water Industry work towards achieving zero
leakage by 2050?
•	Is it a question of laying leak-free new networks, being aware of
leakage immediately it happens (smart monitoring) and fixing the
leak immediately (in-pipe repair technology)?
•	Or should we be finding and fixing smaller leaks and background
leakage?
DennisDellow,TechnicalConsultant,Northumbrian
Water,UK
13.05 Question  Answer Session
13.15 Networking Lunch In Exhibition Showcase Area
NETWORK OPTIMISATION
	 CALM NETWORKS
With the increasing use of ‘smart’ sensor
		 technology to receive and manage data from
	 	 all parts of the network faster and more efficiently,
water companies are moving towards ‘calm’ networks. All valve
operations, pumping routines and pressure management systems
are set to operate at the optimum level for energy efficiency,
pumping efficiency and pressure management, including the
monitoring and elimination of pressure transients by high speed
continuous pressure transient measurement
14.30 ITALY CASE STUDY: TEA MANTOVA - UTILITY WIDE
IMPLEMENTATION OF CALM NETWORK MANAGEMENT
Calming the network has been progressively implemented in
Mantova water utility:
•	Analysis of the water network by means of calibrated
mathematical models
•	Redesign and progressive optimisation of pressure management
areas and creation of DMAs
•	Advanced pressure management by the installation of PRVs and/
or variable frequency drives for pumping
The implementation of decision support systems connected to
SCADA allowing continuous real time monitoring of the level
of losses, immediate identification of new bursts and provides
performance indicators for efficient operation and management
ManuelaPedroni,DirectorOfWaterServices,TEA
AcqueMantova(WaterUtilityOfMantova),Italy
MarcoFantozzi,ManagingDirector,StudioFantozzi,
Italy
14.50 BAHAMAS CASE STUDY - A LONG-TERM PROGRAMME
FOR IMPLEMENTING AUTOMATED PRESSURE MANAGEMENT
TO REDUCE TRANSIENTS AND BURSTS IN A FRAGILE
NETWORK
Bahamas WSC is implementing a long-term programme (10 years)
to significantly reduce water losses, the major cause of system
inefficiency:
•	A new automated pressure control system has reduced pressure
transients and has eliminated the need for cutbacks to conserve
water
•	The achievement of 24/7 service is a key step in connecting more
people to the existing water supply network with improved water
service
•	A SCADA and data management system is being installed
•	25% of service pipes have been replaced, and the impact on
burst rate has been reduced from 70/1000m/year to less than
30/1000m/year
GlenLaville,GeneralManager,BahamasWater
SewerageCorporation,Bahamas
PaulFanner,ProjectDirector,MiyaBahamas
15.10 CALMING NETWORKS BY ‘DYNAMIC’ DMA
MANAGEMENT - BREAKING AWAY FROM TRADITIONAL DMA
DESIGN
Can we improve on the traditional way we design District Metered
Areas (DMAs) to increase resilience?
A DMA management programme (DMAv2) developed by Bristol
Water, Imperial College and Cla-val consists of:
•	Open DMAs, with boundary valves closed at night and open
during the day
•	DMA boundary valves replaced by PRVs and - combined with high
speed data logging - ranking of DMAs on resilience
FrankVanDerKleij,DeputyDirectorOfNetwork,
BristolWater,UK
IvanStoianov,Lecturer,WaterSystems
Engineering,ImperialCollege,UK
15.30 ADVANCED HYDRAULIC AUTONOMOUS CALMING
NETWORK SOLUTIONS
MartynRedman,TechnicalDirector,IVLFlowControl
Ltd,UK
15.50 Question  Answer Session
16.00 Afternoon Refreshments In Exhibition Showcase Area
SMART ASSET MANAGEMENT
IDENTIFYING, RECORDING 
MANAGING UNDERGROUND ASSETS
Accurate records of underground assets are crucial
		 for driving down leakage to lower levels. This
means faster awareness times - identifying leaks as they
propagate - but how quickly can you become aware of a leak?
‘Active Leakage Management’ also means ‘Active Network
Management’ - and leakage managers are multi-tasking as
‘network managers’, reflecting the dynamic between asset
knowledge and leak detection.
16.30 SMART ASSET MANAGEMENT - MAKING THE
UNDERGROUND VISIBLE
Accurate records are crucial for driving down leakage to lower
levels but all too often we focus on condition assessment
techniques at the expense of a fundamental understanding of our
assets. The latest techniques available today introduce ‘smart’
techniques to the management of buried assets, both today and
into the future. But when do things get ‘smart’?
•	Linking physical points in the ground to digital points in a system
•	Automatic data collection in the street
•	When “data” becomes “information”
•	Using information to influence customer behaviour
•	Operating in a Smart environment
KevinGooding,CEO,OXEMS,UK
www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com
SAVE *
£100See Back Page For Details
Day 2
Wednesday 18th
March 2015
Day 1(continuation)
Tuesday 17th
March 2015
BREAKFAST BRIEFING
07.45 – 08.50 THE VALUE OF NETWORK DATA IN DIAGNOSING
ASSET CONDITION
Water companies worldwide are under
		 increasing pressure to improve customer
		 service and drive down operational inefficiencies.
A key factor in achieving these objectives is the availability of high
quality network data, and the ability to interpret information to
optimise decision making.
In this presentation i2O will demonstrate how network data can
provide valuable insights into asset condition and help avoid
network issues, reducing costly repair operations and interruptions
to supply, with practical examples showing the diagnosis of flow
meter failures, network breaches, PRV failures and reservoir level
issues.
AndrewBurrows,Co-FounderCTO,i2OWater,UK
08.00 Coffee  Registration
08.50 Chair’s Welcome  Introduction To Day 2
Chair:TimDoor,UKIEGeneralManager,Sales,ABB
Limited,UK
SMART NETWORKS
09.00 LEAKAGE MANAGEMENT - TOP-DOWN, BOTTOM-UP
AND FROM FIELD TO ENTERPRISE
This session will provide an overview of a complete approach to
Water Loss Management, including:
•	Advanced operational tools for managing the water distribution
network
•	Available field device technology for improved data quality
•	Best practices for transforming the flow of data into actions for
continuous improvement and NRW reduction
IvanNazzaretto,WaterLossManagementSolutions
Manager,SchneiderElectric,Spain
09.20 OPTIMISING WATER NETWORKS FOR WIDER BUSINESS
BENEFITS
Optimising is not just about pressure management - It is a systematic
process where every business unit has a part to play:
•	Understanding the network, its operation and integrity
•	Data quality - network models/GIS
•	Maintenance of existing assets and equipment
•	Communication and collaborative working
•	Sustaining benefits
AndySmith,RegionalOptimisationManager,Anglian
Water,UK
SeanMcCarthy,LeakageOptimisationManager,
AnglianWater,UK
09.40 INTEGRATION OF REAL TIME LEAKAGE MONITORING
WITH IN-PIPE REPAIR TECHNOLOGY
Jerusalem Region Water  Wastewater Utility (Hagihon Company
Limited) is using a number of technologies including:
•	Continuous on-line multiple leak detection via fixed and mobile
sensors
•	Precise leak location via a smartphone app and mobile sensor
•	An innovative non-destructive in-pipe repair technology
AharonRosenberg,DeputyCEO-WaterSupply,
HagihonCompanyLtd(theJerusalemRegion
WaterWastewaterUtility),Israel
10.00 Question  Answer Session
10.10 Morning Refreshments In Exhibition Showcase Area
INTEGRATED NETWORK MANAGEMENT:
HANDLING ‘BIG’ DATA
There has been an evolution in sensors and communication
systems for flow and pressure management - and other
parameters in the network such as weather data, customer
use patterns etc. However, the problem facing all utilities, and
highlighted in other presentations at this conference, is:
If a water utility continuously receives ‘smart’ information and data
from the network, how does it cope with all this ‘big data’ coming
in? And how does it handle and interpret the data to collate it into
an end result?
Smart water metering will undoubtedly be a part of any enhanced
sensor network. But how will smart metering be utilised to solve
company specific problems?
10.40 ENABLING SMARTER REMOTE READING
The session will provide an overview of Aqualogy, its vision and
approach to smart metering.
Although widely used overseas the approach remains the subject
of debate in the UK as water companies enter the new AMP period.
Companies are investing in various levels of metering and there
are differing views on smart networks, what this means, and how
smart networks can be implemented. The presentation will outline
Aqualogy’s vision of smart networks - and existing solutions. It will
cover not only the infrastructure required for autonomous, long-
range networks but also some of the software solutions that are
required to release the benefits of this journey
SteveGeorge,BusinessDevelopmentManager-Utilities,
Aqualogy,UK
11.00 UK CASE STUDY: SUTTON AND EAST SURREY WATER.
HANDLING ‘BIG’ DATA - A VISION FOR NETWORKS OF THE
FUTURE
Sutton  East Surrey Water (SESW) is developing a Smart Network
built on four platforms
•	1. Enhanced Sensor Network: For greater sensor density and
variety
•	2. Enhanced Communication: The use of long range radio to
provide information backhaul
•	3. Enhanced Data Processing: The use of big data techniques to
understand the information
•	4. Enhanced Display: The use of innovative mapping solutions to
display information
SESW is also working towards using smart meters to optimise
customer demand patterns by the use of tariffs and incentives.
This will potentially minimise customer energy/water costs, help
the company manage demand and to better interpret night flows.
JeremyHeath,NetworkManager,SuttonEast
SurreyWaterPlc,UK
DanielWoodworth,LeakageManager,SuttonEast
SurreyWaterPlc,UK
11.20 INDIA CASE STUDY: BANGALORE’S INTELLIGENT
OPERATIONS CENTRE - A ‘COMMAND CENTRE’ FOR
MONITORING THE CITY’S WATER SUPPLY
The level of Non Revenue Water (NRW) in Bangalore Water Supply
and Sewerage Board (BWSSB) distribution network is 45%. BWSSB
worked with IBM India to create an operational dashboard, based
on the IBM Intelligent Operations Centre (IOC), which serves as a
‘command centre’ for monitoring, administering and managing the
city’s water supply networks. The IOC solution incorporates GIS for
a real-time view of flow meters, allowing large changes in flow rate
to be detected.
KrishnappaSivanappa,ChiefEngineer,Bangalore
WaterSupplySewerageBoard,India
11.40 PORTUGAL CASE STUDY: INTEGRATED NETWORK
MONITORING AND CUSTOMER MONITORING AT EPAL
EPAL is the water utility that serves Lisbon, where the WONE
(Water Optimisation for Network Efficiency) methodology has been
implemented to deliver significant water loss reduction, including:
•	Continuous Telemetry monitoring of the distribution network
•	Active Leakage Detection based on practical performance
indicators
•	Leakage estimation and repair validation in-house using software
application
•	Customer alert system (Waterbeep) for changes in consumption
patterns and customer-side leakage
AndrewDonnelly,HeadOfNetworkMonitoring
AdviserToTheBoard,EPAL(WaterUtilityOfLisbon),
Portugal
LuisBranco,HeadOfCustomerRelationsDivision,EPAL,
Portugal
12.00 Question  Answer Session
16.45 THE ‘INTELLIGENT TRENCH’ AT HEATHROW AIRPORT
- KNOWING WHERE ALL YOUR ASSETS ARE IN A DENSE
BURIED INFRASTRUCTURE
With 1500 flights a day and 7 million passengers a month,
Heathrow Airport is the UK’s hub airport and the major
European airport. It is the size of a city with all the problems of
a dense buried infrastructure. Heathrow has a £0.5 billion asset
management programme, part of which involves RFID tagging
of buried assets. The solution for underground utility detection,
verification and location involves:
•	Recording asset locations using tablets and smartphones
integrated with RFID markers
•	Creating, uploading and saving records of underground utility
data to a cloud database
•	Relocating the RFID marker to provide ‘spade-width’ accuracy
AndyRhoades,HeadOfServiceProtection,Heathrow
AirportsHoldingsLtd,UK
17.05 ‘WORK MOBILE’ - A MOBILE LEAK DETECTION FLEET
FOR EFFICIENT INTEGRATION OF ASSET LOCATION, LEAK
DETECTION AND WORK PLANNING
Welsh Water has been working with a leak detection contractor
to revolutionise the way data gathered in the field links to GIS and
corporate systems - for efficient integration of asset location, leak
detection and contractor work planning. The company is moving
from tough books to tablets so that ‘technology supports rather
than drives’
AndrewBlackhall,WaterDemandManager,Dwr
CymruWelshWater,UK
17.25 PREDICTIVE MAINTENANCE - THE EFFECT OF
WEATHER BEHAVIOUR ON PIPE BURSTS
Anglian Water had seen an increase in bursts between 2008 and
2012 - they could see there was a connection between changing
weather patterns and burst rates but could not prove it. A project
using independent consultants, including the Met Office and
Cranfield University, analysed soil types and recent weather
patterns in the region, in an attempt to explain how water mains
are affected under more extreme weather conditions.
GrahamFulton,TotexProgrammeLeader,Anglian
WaterServices,UK
17.45 Question  Answer Session
17.55 Chair’s Closing Remarks  End Of Day 1
18.15 Evening Drinks Reception For Speakers  Delegates
19.30 Gala Dinner  Sponsor Auction In Aid Of Water Aid
GLOBAL LEAKAGE SUMMIT GALA DINNER
All participants are invited to join the Global
Leakage Summit Evening Gala Dinner on
Tuesday March 17th
. Dinner starts at 7.30pm.
A charity auction will be held, with all proceeds
going to
www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com
SAVE *
£100See Back Page For Details
Day 2 (continuation)
Wednesday 18th
March 2015
12.10 LEAD SPONSOR PRESENTATION: WORLD’S FIRST DNP3
WITS (WATER INDUSTRY TELEMETRY STANDARD) FLOW
METER SOLUTION
An ABB Presentation on the Deployment of the World’s First DNP3
WITS (Water Industry Telemetry Standard) Flow meter solution.
The benefits of the AquaMaster 3 with WITS covered in a
presentation by Dr Ray Keech of ABB. An integrated flow and
pressure metering solution with GPRS WITS protocol. It will
explain the benefits arising from incorporating WITS technology
into an integrated metering solution, including high speed
communications, high resolution logger retrieval and the delivery
of near real time data to a WITS SCADA Master.
SpetDrRayKeech,DirectorOfFlowTechnologies,ABB
Limited,UK
CharlesWilliams,StrategicBusinessDirector,
Grontmij,UK
12.30 Question  Answer Session
12.35 Networking Lunch In Exhibition Showcase Area
TEGORY SPONSOR SESSION - ADVANCED METERING
14.00 HOW A METERING SOLUTIONS PROVIDER CAN PLAY A
CRUCIAL ROLE IN REDUCING NON-REVENUE WATER
•	Metering data to support Non Revenue Water Programmes
•	Metering solutions and systems to support Non Revenue Water
Programmes
BernardMcWeeney,SalesManager-Waterand
Heat,Itron,UKIreland
INTERNATIONAL CASE STUDIES: CHANGE MANAGEMENT AND
STRATEGIES FOR IMPROVEMENT
14.20 IRISH WATER PANEL - INTRODUCING ‘A STRATEGY
FOR CHANGE’ IN A NEWLY FORMED WATER COMPANY
Irish Water has recently been formed by the amalgamation of 34
water companies and local councils. Customers are not used to
paying for water - and leakage levels are twice those of UK water
companies. Irish Water faces huge challenges:
•	Communicating with customers and changing their perceptions
•	Introducing a company-wide customer metering programme
•	Reducing leakage to an acceptable level.
Speakers from Irish Water and its Regulator will expand on the
challenges, and what they are doing to address them: ‘A Strategy
for Change’
KateGannon,WaterConservationStrategySpecialist,
IrishWater,Ireland
CathyMannion,Director-Water,CommissionFor
EnergyRegulation,Ireland
15.00 Question  Answer Session
15.10 KENYA CASE STUDY: ANALYSING BARRIERS,
ENCOURAGING CHANGE, AND MOVING FORWARD WITH A
PERFORMANCE IMPROVEMENT PLAN
Kisumu Water Non Revenue Water (NRW) Audit and Project
Improvement Plan KIWASCO acknowledges in their 2012-2016
Strategic Plan that NRW is one of their major weaknesses,
and is concerned that the loss of 53% of system input costs the
utility over US$ 1 million per month. The audit revealed some
performance gaps in NRW management and scope for internal
system improvements. Based on the audit findings, key action plan
recommendations have been proposed
DavidOnyango,ManagingDirector,KisumuWater
SewerageCo(KIWASCO),Kenya
15.30 Question  Answer Session
15.35 Afternoon Refreshments In Exhibition Showcase Area
16.05 BRAZIL CASE STUDY: CHANGE MANAGEMENT FOR
NRW REDUCTION - AN INTEGRATED TOOL FOR LEAKAGE
AND WATER LOSS MANAGEMENT
In 2005 CAGECE first started using SISCOPE software to improve
network operations and leakage management, and to reduce energy
consumption and total water loss. This was a big step for the company,
involving many activities within a change management process
LuizCelsoBragaPinto,LeakageControlManager,
CAGECE.Brazil
16.25 Question  Answer Session
PLASTIC PIPES PANEL
Can we ‘design out’ leakage from pipe networks? We have new
plastic pipe materials but we still have to make joints and service
connections - and there are failures. But what is the extent of these
failures and what can be done to minimise them? Are the problems
exacerbated by the pricing structure in a competitive market?
Is the answer to extend the workforce and skill base, improve
pipe laying and jointing techniques, provide more training and
certification and have better quality control and supervision?
16.30 THE PARTNERSHIP VIEW - WORKING WITH THE
CONTRACTOR
How has Bristol Water and its Network Maintenance contractor
worked together to reduce the risk of PE failures?
SimonBennett,StreetworksPartnershipManager,
BristolWaterPlc,UK
16.50 THE UTILITY VIEW - HOW CAN WE MAKE PE PIPES
LEAK-FREE?
United Utilities had a successful independent audit with very few
PE pipe failures. What’s the secret to success?
NickPreston,CivilEngineeringManager-Water,United
Utilities,UK
17.10 Question  Answer S ession
17.20 Final Discussion  Chair’s Closing Remarks
17.30 End Of Summit
SPONSORED BY:
14.00 - 17.00 INNOVATING PIPELINE
CONDITION ASSESSMENT: ASSESS 
ADDRESS TM
This workshop will focus on the development and
implementation of a successful pressure pipeline
management programme using state-of-the-art
technologies and engineering to develop a cost effective,
safe, and reliable asset management strategy for critical
water infrastructure.
The workshop will include discussion of the following
topics:
•	Overview of pipe materials and deteriorationUtilising risk
analysis to prioritise which pipes to inspect
•	How to choose the most cost effective inspection technology
•	Methods to identify leaks, capacity reducing air/gas pockets
and damaging transient pressures
•	How to determine remaining structural strength and
remaining useful life
•	Various new and ‘under development’ inspection
technologies
•	Case studies highlighting recent projects and some of the
more challenging sites
•	Question  Answer Session
DaleHartley,CommercialManager,WRc,UK
AnthonyBond,SeniorConsultant,WRc,UK
MikeWrigglesworth,VP,PURETechnologies,
Turkey
LeeHatton,SaharaSupervisor,WRc,UK
PRE-CONFERENCE WORKSHOP
Monday, 16th
MARCH, 2015
www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com
SAVE *
£100See Back Page For Details
I would like to register the delegate(s) below for the 2 day:
7th
Global Leakage Summit 2015
PYes
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*	Option 1. CREDIT CARD 	 Please charge my 	 *VISA 	 *AMERICAN EXPRESS	 *MASTERCARD
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Delegate Rates GUESTS ARE RESPONSIBLE FOR THEIR OWN TRAVEL AND ACCOMMODATION ARRANGEMENTS
Payment PLEASE TICK APPROPRIATE BOXES AND COMPLETE DETAILS
How To Finalize Your Registration
*	Option 2. INVOICE	 An invoice containing payment instructions will be sent electronically upon receipt of the completed registration form.
Delegate 1
*Mr	 *Dr	 *Miss	 *Ms	 *Mrs	 *Other:
Name
Position
Organisation
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*Mr	 *Dr	 *Miss	 *Ms	 *Mrs	 *Other:
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WITH GROUP DISCOUNTS
Call for rates: + 44 (0) 800 098 8489
Now that your details are completed please send your registration form to
our Customer Service Team using one of the following options:
Option 1. Email: info@lbcg.com
Option 2. Fax: + 44 (0) 20 7247 9905
Enquiries And More Information
Should you have any enquiries or if you would like to request more information
contact our friendly Customer Service Team on + 44 (0) 800 098 8489 or visit the
conference website at www.global-leakage-summit-2015.com
Terms  Conditions
Cancellations received 30 days prior to the congress
taking place will be eligible for a refund less £75
administration fee, after that point no refund can be
made. Cancellations must be made in writing, if you
are unable to attend you may nominate a colleague to
attend in your place at no additional cost.
London Business Conferences Limited reserves the
right to alter or cancel the speakers or program.
Receipt of this booking form, inclusive or exclusive of
payment constitutes formal agreement to attend and
acceptance of the terms and conditions stated.
All outstanding fees must be paid within our standard
payment period of 7 days. Any outstanding invoices
will remain valid should cancellation of attendance be
received outside of the aforementioned cancellation
period.
*If you are claiming the early booking discount this
may not be used in conjunction with other discounts
advertised elsewhere. All discount codes and offers
must be claimed at the time of registration.
We would like to keep you informed of other London
Business Conferences products and services. This will
be carried out in accordance with the Data Protection
Act. Please write to the Head of Marketing, London
Business Conferences at the address below if you
specifically do not want to receive this information.
London Business Conferences will not accept liability
for any individual transport delays and in such
circumstances the normal cancellation restrictions
apply.
London Business Conferences Limited
3rd
Floor, 25 Christopher Street, London, EC2A 2BS
Registered in England No. 5090859
www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com
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Book And Pay By Friday 5th
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January 2015
2 Day Conference Pass * £899+VAT = £1078.80 GBP SAVING £200 * £999+VAT = £1198.80 GBP SAVING £100 * £1099+VAT = £1318.80 GBP
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Pre-Conference Workshop
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Pre-Conference Workshop Only * £299+VAT = £358.80 GBP

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Global Leakage Summit 2015

  • 1. Investing In Strategies For Integrated Data Management, Advanced Network Optimisation And Advanced Sensor Technologies To Achieve ‘Zero Leakage’ 17TH - 18TH MARCH 2015 l THISTLE MARBLE ARCH - LONDON, UK PRE-CONFERENCE WORKSHOP 16TH MARCH M Follow us @WaterLeakage THE WORLD’S LEADING LEAKAGE SUMMIT FOR WATER COMPANY PRACTITIONERS KEY ISSUES TO BE DISCUSSED IN 2015 INCLUDE: www.global-leakage-summit-2015.com Bob Taylor Director Of Operations Sembcorp Bournemouth Water, UK Trevor Bishop Deputy Director Water Resources Environment Agency, UK Cathy Mannion Director, Energy Retail Water Commission For Energy Regulation, Ireland Andrew Donnelly Head Of Network Monitoring Adviser To The Board EPAL, Portugal Jeremy Heath Network Manager Sutton East Surrey Water PLC, UK Tony Smith Chief Executive Consumer Council For Water, UK Krishnappa Sivanappa Chief Engineer Bangalore Water Supply Sewerage Board, India Kate Gannon Water Conservation Strategy Specialist Irish Water, Ireland Investing for zero leakage: with the advance of smart network technologies and smart sensors is the target of zero leakage becoming a reality? Achieving ‘calm’ networks, where all network operations are maintained at an optimum level of efficiency and with least impact on the pipe network Introducing ‘smart asset management’: identifying, recording and managing underground pipes and fittings to ensure faster leak detection and repair Optimising water networks to benefit the whole water utility business: integrating real time leakage monitoring with immediate pipe repair EXPERT INSIGHT FROM LEADING WATER COMPANY PRACTITIONERS, INCLUDING: SUPPORTING PARTNERS: SUPPORTED CHARITY: NETWORK OPTIMISATION SPONSOR: SMART ASSET MANAGEMENT SPONSOR: INTEGRATED NETWORK MANAGEMENT SPONSOR: SMART NETWORKS SPONSOR: WORKSHOP SPONSOR:ADVANCED METERING CATEGORY SPONSOR WORKSHOP SPONSOR: BREAKFAST BRIEFING SPONSOR: See Back Page For Details SAVE* £100 LEAD SPONSOR: ORGANISED BY:
  • 2. Latest Thinking On Leakage Leakage Targets With an increasing number of utilities across the world reaching their leakage targets - or reducing leakage to an acceptable level, is the economic level of leakage (ELL) still relevant? Is it time to challenge perceptions and attitudes? Do companies now need to look at going below their ELL and considering the appropriate level of leakage for each company? Are we looking in the wrong place for leakage, and is customer-side leakage the issue to concentrate on now? The Changing Face Of Regulation Are the regulators becoming less concerned about leakage targets and how do they move leakage beyond targets and enforcement? Is it time to place more emphasis on customer perceptions, and how quickly water companies find and fix leakage? Investing For Zero Leakage With smart systems, smart sensors and software for predicting and continuously monitoring leakage – and the potential for better pipe material and installation technologies, is ‘zero leakage’ becoming less of a dream and more of a reality? Should we now focus on leak prevention, and reducing background losses - instead of burst repair? Are water utilities investing sufficiently in smart technologies and best practices to move them towards zero leakage? ‘Calming’ The Network With the increasing use of ‘smart’ sensor technology to receive and manage data from all parts of the network faster and more efficiently, water companies are moving towards ‘calm’ networks – setting valve operations, pumping routines and pressure management systems to operate at the optimum level – and to reduce pressure transients and stress in the pipe network Change Management Irish Water has recently been formed by the amalgamation of 34 water companies and local councils. Customers are not used to paying for water, and leakage levels are twice those of UK water companies. Irish Water faces a huge challenge, communicating with customers and changing their perceptions, introducing a company-wide customer metering programme, and reducing leakage to an acceptable level. Speakers from Irish Water and its regulator will expand on the challenges, and what they are doing to address them Customers want security of supply at no extra cost. Can we optimise customer pattern of water use, by means of incentives, to minimise customer energy/ water costs and help the company manage demand and interpret night flows better?Smart Asset Management Accurate records of underground assets are crucial for driving down leakage to lower levels. This means faster awareness times - identifying leaks as they propagate, but how quickly can a water utility become aware of a leak? ‘Active Leakage Management’ also means ‘Active Network Management’, and leakage managers are multi-tasking as ‘network managers’, reflecting the dynamic between asset knowledge and leak detection Handling ‘Big Data’ There has been an evolution in sensors and communication systems for flow and pressure management - and other parameters in the network such as weather data, customer use patterns etc If a water utility continuously receives ‘smart’ information and data from the network, how does it cope with all this ‘big data’ coming in? And how does it handle and interpret the data to collate it into an end result? Smart water metering will undoubtedly be a part of any enhanced sensor network. But how will smart metering be utilised to solve company specific problems? Plastic Pipes Polyethylene (PE) is the pipe material ‘to achieve a leak free network’, but we hear about burst and leaks caused by failures at joint and service connections But what is the scale of the problem, and can joint failures be eliminated? Does the problem lie not with the pipe laying and jointing technique but with quality control and supervision? Thistle Marble Arch Hotel Bryanston Street London - W1H 7EH, UK Tel: ++44 (0) 871 376 9027 Web: http://goo.gl/QZYGEg Venue Information: Good range of information. Expert speakers addressing real issues Wessex Water I liked the segregation between regulation and technical Thames Water SAVE * £100See Back Page For Details www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com
  • 3. DEMONSTRATE THOUGHT LEADERSHIP With the onset of smart sensors and software for predicting and continuously monitoring leakage, network management systems are becoming smarter. You may be pioneering these advances, but do your customers know what differentiates you from your competitors? Use targeted, editorially reviewed keynotes and case studies to demonstrate thought leadership to your target audience. EXCLUSIVE NETWORKING OPPORTUNITIES Department heads, project directors and other senior decision makers will be networking with leading suppliers for over 8 hours throughout the summit during the refreshment and lunch breaks, as well as hearing from selected technical leaders in the summit room. Thought leadership, branding and profiling are converted into contracts through extensive face-to-face relationship building. As a dedicated summit to the water industry, this intimate forum enables you to meet specific job titles in one place at one time, giving you the best possible chance of influencing key decision makers. SHARE YOUR SUCCESS Whether you are a small or major solution provider, this is the targeted summit to showcase your services. To apply for one of our limited showcase opportunities, simply send a summary of your recent success and business development aims to: Brodie Cunningham +44 (0) 800 098 8489 sponsorship@lbcg.com WHYISTHISSUMMITAUNIQUESPONSORSHIPOPPORTUNITY? MULTI-NATIONAL PAST SUMMIT DELEGATES FROM: WITH THE FOLLOWING JOB TITLES: FLOOR PLAN: • Asset Modelling Design Specialist • Chief Executive Officer • Chief Technical Officer • Clean Water Modelling Engineer • Director - Water Utilisation Engineer • Distribution Leakage Analyst • Distribution Leakage Strategy Manager • Distribution System Manager • Division Chief Manager • Executive Engineer • Lead Engineer Water Drainage • Head Of Water Supply • Leakage Manager • Leakage Strategy • Manager - Innovation Technology Projects • Manager - Water Demand • Network Infrastructure Leakage Manager • Operations Director • Project Director • Senior Distribution Manager • Systems Process Manager • Senior Engineer Water Supply • Senior Water Sanitation Specialist • Water Solutions Manager • Water Distribution Specialist www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com SAVE * £100See Back Page For Details
  • 4. Day 1 Tuesday 17th March 2015 08.00 Coffee Registration 08.50 Chair’s Welcome Introduction Chair:BobTaylor,DirectorOfOperations,Sembcorp BournemouthWater,UK INTERNATIONAL LEAKAGE INNOVATION PANEL ARE WATER COMPANIES INVESTING ENOUGH? A panel of international water company Directors and Managers share their vision: • Are water companies investing enough in technology to reduce leakage? • What are the promoters and the barriers to innovation? • Are ‘smart systems’ fully understood and appreciated? • Are water companies only looking at cost and not the value proposition - do they want innovation but are unwilling to invest? 09.00 KEYNOTE INTRODUCTION: WATER POLICY INNOVATION IN THE UK WATER SECTOR AnneMcIntoshMP,Chair,AllPartyParliamentary WaterGroup,UK 09.10 LEAD PRESENTATION - HOW THE BIGGEST UK WATER UTILITY IS ENCOURAGING INNOVATION NicClay-Michael,InnovationProgrammeManager, ThamesWaterUK 9.30 DISCUSSION WITH PANELLISTS AharonRosenberg,DeputyCEO-WaterSupply, HagihonCompanyLtd(theJerusalemRegion WaterWastewaterUtility),Israel ErikDriessen,InnovationManager,Vitens, Netherlands GlenLaville,GeneralManager,BahamasWSC, Bahamas 09.45 Question Answer Session 9.55 UK REGULATOR PANEL - IS LEAKAGE IN UK NO LONGER AN ISSUE? Latest thinking on leakage - the ‘changing face’ of UK regulation: • With most of the UK water companies reaching - or going below - their leakage targets, are the regulators becoming less concerned about leakage targets? • How do we move leakage beyond targets and enforcement? • What are the regulatory barriers and opportunities? • Are they now placing emphasis on customer perception of how quickly water companies find and fix leakage? TrevorBishop,DeputyDirector-Water,Land Biodiversity,EnvironmentAgency,UK TonySmith,ChiefExecutive,ConsumerCouncilFor Water,UK MarkWorsfold,HeadOfAssetStrategy,Ofwat,UK 10.55 Question Answer Session 11.05 Morning Refreshments In Exhibition Showcase Area 11.35 WHERE DO WE GO WITH LEAKAGE? IS IT TIME TO TAKE ANOTHER LOOK AT ELL - AND TO CHALLENGE PERCEPTIONS AND ATTITUDES? • How well do we understand leakage? • Is it time to challenge ELL and its key components? • Background leakage/unavoidable losses are a considerable part of ELL - can we quantify them more accurately? • Should we focus on the appropriate level of leakage, considering other drivers - like customers and politicians? • Are we looking in the wrong place for leakage - how significant are customer side losses? StuartTrow,LeakageReviewer,WaterIndustry CommissionForScotland,UK 11.55 Question Answer Session ACHIEVING ZERO LEAKAGE COMPANIES THAT HAVE ALMOST SUCCEEDED WHAT CAN WE LEARN FROM THEM? With smart systems, smart sensors and software for predicting and continuously monitoring leakage, we have the potential for becoming aware of leaks more quickly and reducing leak run time. We also have the potential for better pipe material and installation technologies - should we now focus on leak prevention - and reducing background losses - as well as repairing bursts? And is ‘zero leakage’ becoming less of a dream and more of a reality? Companies like Tokyo Waterworks Bureau, Vitens in the Netherlands and PUB Singapore are in low single figures - what are they doing to achieve this? Is it a case of ‘money no object’ to achieve zero leakage? 12.05 JAPAN CASE STUDY - AT TOKYO WATERWORKS LEAKAGE HAS BEEN REDUCED TO 3%. WHAT CAN WE LEARN FROM THEIR EXPERIENCE? Tokyo Waterworks is one of the biggest water utilites in the world. It has correspondingly ‘big challenges’, including source water quality and ageing infrastructure, heightened by a declining population, and, eventually, declining income, workforce and investment in the infrastructure. However, the utility has 3.0% leakage, one of the lowest figures in the world. This has been achieved by investing in planned replacement of ageing infrastructure - but also by effective leakage prevention, staff training and technology development. What can other water utilities learn from the Tokyo Waterworks ‘near zero leakage’ experience? MasaruSakuma,DirectorOfInternationalTraining Department,JapanWaterWorksAssociation, Tokyo,Japan 12.25 THE VITENS INNOVATION PLAYGROUND - TESTING NEW TECHNOLOGIES FOR REDUCING LEAK AWARENESS TIME Vitens NV, the largest water company in the Netherlands, set a goal to explore and invest in the development of intelligent water supply: • Testing new monitoring technologies, sensors and ICT solutions • Using social media like Twitter and Facebook for fast leak response strategies • Big data analysis that uses internal and external data sources • Proactive leak awareness using smart algorithms and smart ICT ErikDriessen,InnovationManager,Vitens, Netherlands 12.45 CAN WE EVER ACHIEVE ZERO LEAKAGE? WHAT MEASURES SHOULD WE BE PUTTING IN PLACE TO REACH ZERO LEAKAGE BY 2050? • How will the UK Water Industry work towards achieving zero leakage by 2050? • Is it a question of laying leak-free new networks, being aware of leakage immediately it happens (smart monitoring) and fixing the leak immediately (in-pipe repair technology)? • Or should we be finding and fixing smaller leaks and background leakage? DennisDellow,TechnicalConsultant,Northumbrian Water,UK 13.05 Question Answer Session 13.15 Networking Lunch In Exhibition Showcase Area NETWORK OPTIMISATION CALM NETWORKS With the increasing use of ‘smart’ sensor technology to receive and manage data from all parts of the network faster and more efficiently, water companies are moving towards ‘calm’ networks. All valve operations, pumping routines and pressure management systems are set to operate at the optimum level for energy efficiency, pumping efficiency and pressure management, including the monitoring and elimination of pressure transients by high speed continuous pressure transient measurement 14.30 ITALY CASE STUDY: TEA MANTOVA - UTILITY WIDE IMPLEMENTATION OF CALM NETWORK MANAGEMENT Calming the network has been progressively implemented in Mantova water utility: • Analysis of the water network by means of calibrated mathematical models • Redesign and progressive optimisation of pressure management areas and creation of DMAs • Advanced pressure management by the installation of PRVs and/ or variable frequency drives for pumping The implementation of decision support systems connected to SCADA allowing continuous real time monitoring of the level of losses, immediate identification of new bursts and provides performance indicators for efficient operation and management ManuelaPedroni,DirectorOfWaterServices,TEA AcqueMantova(WaterUtilityOfMantova),Italy MarcoFantozzi,ManagingDirector,StudioFantozzi, Italy 14.50 BAHAMAS CASE STUDY - A LONG-TERM PROGRAMME FOR IMPLEMENTING AUTOMATED PRESSURE MANAGEMENT TO REDUCE TRANSIENTS AND BURSTS IN A FRAGILE NETWORK Bahamas WSC is implementing a long-term programme (10 years) to significantly reduce water losses, the major cause of system inefficiency: • A new automated pressure control system has reduced pressure transients and has eliminated the need for cutbacks to conserve water • The achievement of 24/7 service is a key step in connecting more people to the existing water supply network with improved water service • A SCADA and data management system is being installed • 25% of service pipes have been replaced, and the impact on burst rate has been reduced from 70/1000m/year to less than 30/1000m/year GlenLaville,GeneralManager,BahamasWater SewerageCorporation,Bahamas PaulFanner,ProjectDirector,MiyaBahamas 15.10 CALMING NETWORKS BY ‘DYNAMIC’ DMA MANAGEMENT - BREAKING AWAY FROM TRADITIONAL DMA DESIGN Can we improve on the traditional way we design District Metered Areas (DMAs) to increase resilience? A DMA management programme (DMAv2) developed by Bristol Water, Imperial College and Cla-val consists of: • Open DMAs, with boundary valves closed at night and open during the day • DMA boundary valves replaced by PRVs and - combined with high speed data logging - ranking of DMAs on resilience FrankVanDerKleij,DeputyDirectorOfNetwork, BristolWater,UK IvanStoianov,Lecturer,WaterSystems Engineering,ImperialCollege,UK 15.30 ADVANCED HYDRAULIC AUTONOMOUS CALMING NETWORK SOLUTIONS MartynRedman,TechnicalDirector,IVLFlowControl Ltd,UK 15.50 Question Answer Session 16.00 Afternoon Refreshments In Exhibition Showcase Area SMART ASSET MANAGEMENT IDENTIFYING, RECORDING MANAGING UNDERGROUND ASSETS Accurate records of underground assets are crucial for driving down leakage to lower levels. This means faster awareness times - identifying leaks as they propagate - but how quickly can you become aware of a leak? ‘Active Leakage Management’ also means ‘Active Network Management’ - and leakage managers are multi-tasking as ‘network managers’, reflecting the dynamic between asset knowledge and leak detection. 16.30 SMART ASSET MANAGEMENT - MAKING THE UNDERGROUND VISIBLE Accurate records are crucial for driving down leakage to lower levels but all too often we focus on condition assessment techniques at the expense of a fundamental understanding of our assets. The latest techniques available today introduce ‘smart’ techniques to the management of buried assets, both today and into the future. But when do things get ‘smart’? • Linking physical points in the ground to digital points in a system • Automatic data collection in the street • When “data” becomes “information” • Using information to influence customer behaviour • Operating in a Smart environment KevinGooding,CEO,OXEMS,UK www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com SAVE * £100See Back Page For Details
  • 5. Day 2 Wednesday 18th March 2015 Day 1(continuation) Tuesday 17th March 2015 BREAKFAST BRIEFING 07.45 – 08.50 THE VALUE OF NETWORK DATA IN DIAGNOSING ASSET CONDITION Water companies worldwide are under increasing pressure to improve customer service and drive down operational inefficiencies. A key factor in achieving these objectives is the availability of high quality network data, and the ability to interpret information to optimise decision making. In this presentation i2O will demonstrate how network data can provide valuable insights into asset condition and help avoid network issues, reducing costly repair operations and interruptions to supply, with practical examples showing the diagnosis of flow meter failures, network breaches, PRV failures and reservoir level issues. AndrewBurrows,Co-FounderCTO,i2OWater,UK 08.00 Coffee Registration 08.50 Chair’s Welcome Introduction To Day 2 Chair:TimDoor,UKIEGeneralManager,Sales,ABB Limited,UK SMART NETWORKS 09.00 LEAKAGE MANAGEMENT - TOP-DOWN, BOTTOM-UP AND FROM FIELD TO ENTERPRISE This session will provide an overview of a complete approach to Water Loss Management, including: • Advanced operational tools for managing the water distribution network • Available field device technology for improved data quality • Best practices for transforming the flow of data into actions for continuous improvement and NRW reduction IvanNazzaretto,WaterLossManagementSolutions Manager,SchneiderElectric,Spain 09.20 OPTIMISING WATER NETWORKS FOR WIDER BUSINESS BENEFITS Optimising is not just about pressure management - It is a systematic process where every business unit has a part to play: • Understanding the network, its operation and integrity • Data quality - network models/GIS • Maintenance of existing assets and equipment • Communication and collaborative working • Sustaining benefits AndySmith,RegionalOptimisationManager,Anglian Water,UK SeanMcCarthy,LeakageOptimisationManager, AnglianWater,UK 09.40 INTEGRATION OF REAL TIME LEAKAGE MONITORING WITH IN-PIPE REPAIR TECHNOLOGY Jerusalem Region Water Wastewater Utility (Hagihon Company Limited) is using a number of technologies including: • Continuous on-line multiple leak detection via fixed and mobile sensors • Precise leak location via a smartphone app and mobile sensor • An innovative non-destructive in-pipe repair technology AharonRosenberg,DeputyCEO-WaterSupply, HagihonCompanyLtd(theJerusalemRegion WaterWastewaterUtility),Israel 10.00 Question Answer Session 10.10 Morning Refreshments In Exhibition Showcase Area INTEGRATED NETWORK MANAGEMENT: HANDLING ‘BIG’ DATA There has been an evolution in sensors and communication systems for flow and pressure management - and other parameters in the network such as weather data, customer use patterns etc. However, the problem facing all utilities, and highlighted in other presentations at this conference, is: If a water utility continuously receives ‘smart’ information and data from the network, how does it cope with all this ‘big data’ coming in? And how does it handle and interpret the data to collate it into an end result? Smart water metering will undoubtedly be a part of any enhanced sensor network. But how will smart metering be utilised to solve company specific problems? 10.40 ENABLING SMARTER REMOTE READING The session will provide an overview of Aqualogy, its vision and approach to smart metering. Although widely used overseas the approach remains the subject of debate in the UK as water companies enter the new AMP period. Companies are investing in various levels of metering and there are differing views on smart networks, what this means, and how smart networks can be implemented. The presentation will outline Aqualogy’s vision of smart networks - and existing solutions. It will cover not only the infrastructure required for autonomous, long- range networks but also some of the software solutions that are required to release the benefits of this journey SteveGeorge,BusinessDevelopmentManager-Utilities, Aqualogy,UK 11.00 UK CASE STUDY: SUTTON AND EAST SURREY WATER. HANDLING ‘BIG’ DATA - A VISION FOR NETWORKS OF THE FUTURE Sutton East Surrey Water (SESW) is developing a Smart Network built on four platforms • 1. Enhanced Sensor Network: For greater sensor density and variety • 2. Enhanced Communication: The use of long range radio to provide information backhaul • 3. Enhanced Data Processing: The use of big data techniques to understand the information • 4. Enhanced Display: The use of innovative mapping solutions to display information SESW is also working towards using smart meters to optimise customer demand patterns by the use of tariffs and incentives. This will potentially minimise customer energy/water costs, help the company manage demand and to better interpret night flows. JeremyHeath,NetworkManager,SuttonEast SurreyWaterPlc,UK DanielWoodworth,LeakageManager,SuttonEast SurreyWaterPlc,UK 11.20 INDIA CASE STUDY: BANGALORE’S INTELLIGENT OPERATIONS CENTRE - A ‘COMMAND CENTRE’ FOR MONITORING THE CITY’S WATER SUPPLY The level of Non Revenue Water (NRW) in Bangalore Water Supply and Sewerage Board (BWSSB) distribution network is 45%. BWSSB worked with IBM India to create an operational dashboard, based on the IBM Intelligent Operations Centre (IOC), which serves as a ‘command centre’ for monitoring, administering and managing the city’s water supply networks. The IOC solution incorporates GIS for a real-time view of flow meters, allowing large changes in flow rate to be detected. KrishnappaSivanappa,ChiefEngineer,Bangalore WaterSupplySewerageBoard,India 11.40 PORTUGAL CASE STUDY: INTEGRATED NETWORK MONITORING AND CUSTOMER MONITORING AT EPAL EPAL is the water utility that serves Lisbon, where the WONE (Water Optimisation for Network Efficiency) methodology has been implemented to deliver significant water loss reduction, including: • Continuous Telemetry monitoring of the distribution network • Active Leakage Detection based on practical performance indicators • Leakage estimation and repair validation in-house using software application • Customer alert system (Waterbeep) for changes in consumption patterns and customer-side leakage AndrewDonnelly,HeadOfNetworkMonitoring AdviserToTheBoard,EPAL(WaterUtilityOfLisbon), Portugal LuisBranco,HeadOfCustomerRelationsDivision,EPAL, Portugal 12.00 Question Answer Session 16.45 THE ‘INTELLIGENT TRENCH’ AT HEATHROW AIRPORT - KNOWING WHERE ALL YOUR ASSETS ARE IN A DENSE BURIED INFRASTRUCTURE With 1500 flights a day and 7 million passengers a month, Heathrow Airport is the UK’s hub airport and the major European airport. It is the size of a city with all the problems of a dense buried infrastructure. Heathrow has a £0.5 billion asset management programme, part of which involves RFID tagging of buried assets. The solution for underground utility detection, verification and location involves: • Recording asset locations using tablets and smartphones integrated with RFID markers • Creating, uploading and saving records of underground utility data to a cloud database • Relocating the RFID marker to provide ‘spade-width’ accuracy AndyRhoades,HeadOfServiceProtection,Heathrow AirportsHoldingsLtd,UK 17.05 ‘WORK MOBILE’ - A MOBILE LEAK DETECTION FLEET FOR EFFICIENT INTEGRATION OF ASSET LOCATION, LEAK DETECTION AND WORK PLANNING Welsh Water has been working with a leak detection contractor to revolutionise the way data gathered in the field links to GIS and corporate systems - for efficient integration of asset location, leak detection and contractor work planning. The company is moving from tough books to tablets so that ‘technology supports rather than drives’ AndrewBlackhall,WaterDemandManager,Dwr CymruWelshWater,UK 17.25 PREDICTIVE MAINTENANCE - THE EFFECT OF WEATHER BEHAVIOUR ON PIPE BURSTS Anglian Water had seen an increase in bursts between 2008 and 2012 - they could see there was a connection between changing weather patterns and burst rates but could not prove it. A project using independent consultants, including the Met Office and Cranfield University, analysed soil types and recent weather patterns in the region, in an attempt to explain how water mains are affected under more extreme weather conditions. GrahamFulton,TotexProgrammeLeader,Anglian WaterServices,UK 17.45 Question Answer Session 17.55 Chair’s Closing Remarks End Of Day 1 18.15 Evening Drinks Reception For Speakers Delegates 19.30 Gala Dinner Sponsor Auction In Aid Of Water Aid GLOBAL LEAKAGE SUMMIT GALA DINNER All participants are invited to join the Global Leakage Summit Evening Gala Dinner on Tuesday March 17th . Dinner starts at 7.30pm. A charity auction will be held, with all proceeds going to www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com SAVE * £100See Back Page For Details
  • 6. Day 2 (continuation) Wednesday 18th March 2015 12.10 LEAD SPONSOR PRESENTATION: WORLD’S FIRST DNP3 WITS (WATER INDUSTRY TELEMETRY STANDARD) FLOW METER SOLUTION An ABB Presentation on the Deployment of the World’s First DNP3 WITS (Water Industry Telemetry Standard) Flow meter solution. The benefits of the AquaMaster 3 with WITS covered in a presentation by Dr Ray Keech of ABB. An integrated flow and pressure metering solution with GPRS WITS protocol. It will explain the benefits arising from incorporating WITS technology into an integrated metering solution, including high speed communications, high resolution logger retrieval and the delivery of near real time data to a WITS SCADA Master. SpetDrRayKeech,DirectorOfFlowTechnologies,ABB Limited,UK CharlesWilliams,StrategicBusinessDirector, Grontmij,UK 12.30 Question Answer Session 12.35 Networking Lunch In Exhibition Showcase Area TEGORY SPONSOR SESSION - ADVANCED METERING 14.00 HOW A METERING SOLUTIONS PROVIDER CAN PLAY A CRUCIAL ROLE IN REDUCING NON-REVENUE WATER • Metering data to support Non Revenue Water Programmes • Metering solutions and systems to support Non Revenue Water Programmes BernardMcWeeney,SalesManager-Waterand Heat,Itron,UKIreland INTERNATIONAL CASE STUDIES: CHANGE MANAGEMENT AND STRATEGIES FOR IMPROVEMENT 14.20 IRISH WATER PANEL - INTRODUCING ‘A STRATEGY FOR CHANGE’ IN A NEWLY FORMED WATER COMPANY Irish Water has recently been formed by the amalgamation of 34 water companies and local councils. Customers are not used to paying for water - and leakage levels are twice those of UK water companies. Irish Water faces huge challenges: • Communicating with customers and changing their perceptions • Introducing a company-wide customer metering programme • Reducing leakage to an acceptable level. Speakers from Irish Water and its Regulator will expand on the challenges, and what they are doing to address them: ‘A Strategy for Change’ KateGannon,WaterConservationStrategySpecialist, IrishWater,Ireland CathyMannion,Director-Water,CommissionFor EnergyRegulation,Ireland 15.00 Question Answer Session 15.10 KENYA CASE STUDY: ANALYSING BARRIERS, ENCOURAGING CHANGE, AND MOVING FORWARD WITH A PERFORMANCE IMPROVEMENT PLAN Kisumu Water Non Revenue Water (NRW) Audit and Project Improvement Plan KIWASCO acknowledges in their 2012-2016 Strategic Plan that NRW is one of their major weaknesses, and is concerned that the loss of 53% of system input costs the utility over US$ 1 million per month. The audit revealed some performance gaps in NRW management and scope for internal system improvements. Based on the audit findings, key action plan recommendations have been proposed DavidOnyango,ManagingDirector,KisumuWater SewerageCo(KIWASCO),Kenya 15.30 Question Answer Session 15.35 Afternoon Refreshments In Exhibition Showcase Area 16.05 BRAZIL CASE STUDY: CHANGE MANAGEMENT FOR NRW REDUCTION - AN INTEGRATED TOOL FOR LEAKAGE AND WATER LOSS MANAGEMENT In 2005 CAGECE first started using SISCOPE software to improve network operations and leakage management, and to reduce energy consumption and total water loss. This was a big step for the company, involving many activities within a change management process LuizCelsoBragaPinto,LeakageControlManager, CAGECE.Brazil 16.25 Question Answer Session PLASTIC PIPES PANEL Can we ‘design out’ leakage from pipe networks? We have new plastic pipe materials but we still have to make joints and service connections - and there are failures. But what is the extent of these failures and what can be done to minimise them? Are the problems exacerbated by the pricing structure in a competitive market? Is the answer to extend the workforce and skill base, improve pipe laying and jointing techniques, provide more training and certification and have better quality control and supervision? 16.30 THE PARTNERSHIP VIEW - WORKING WITH THE CONTRACTOR How has Bristol Water and its Network Maintenance contractor worked together to reduce the risk of PE failures? SimonBennett,StreetworksPartnershipManager, BristolWaterPlc,UK 16.50 THE UTILITY VIEW - HOW CAN WE MAKE PE PIPES LEAK-FREE? United Utilities had a successful independent audit with very few PE pipe failures. What’s the secret to success? NickPreston,CivilEngineeringManager-Water,United Utilities,UK 17.10 Question Answer S ession 17.20 Final Discussion Chair’s Closing Remarks 17.30 End Of Summit SPONSORED BY: 14.00 - 17.00 INNOVATING PIPELINE CONDITION ASSESSMENT: ASSESS ADDRESS TM This workshop will focus on the development and implementation of a successful pressure pipeline management programme using state-of-the-art technologies and engineering to develop a cost effective, safe, and reliable asset management strategy for critical water infrastructure. The workshop will include discussion of the following topics: • Overview of pipe materials and deteriorationUtilising risk analysis to prioritise which pipes to inspect • How to choose the most cost effective inspection technology • Methods to identify leaks, capacity reducing air/gas pockets and damaging transient pressures • How to determine remaining structural strength and remaining useful life • Various new and ‘under development’ inspection technologies • Case studies highlighting recent projects and some of the more challenging sites • Question Answer Session DaleHartley,CommercialManager,WRc,UK AnthonyBond,SeniorConsultant,WRc,UK MikeWrigglesworth,VP,PURETechnologies, Turkey LeeHatton,SaharaSupervisor,WRc,UK PRE-CONFERENCE WORKSHOP Monday, 16th MARCH, 2015 www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com SAVE * £100See Back Page For Details
  • 7. I would like to register the delegate(s) below for the 2 day: 7th Global Leakage Summit 2015 PYes Telephone Address For Invoice Purposes Zip/Postal Code Country Payment must be received in full prior to the event. * Option 1. CREDIT CARD Please charge my *VISA *AMERICAN EXPRESS *MASTERCARD Expiry Date Security Code / CVV (required) Signature Of Card Holder Amount £ GBP Card Number Name On Card Details PLEASE USE CAPITALS - PHOTOCOPY FOR MULTIPLE DELEGATES Delegate Rates GUESTS ARE RESPONSIBLE FOR THEIR OWN TRAVEL AND ACCOMMODATION ARRANGEMENTS Payment PLEASE TICK APPROPRIATE BOXES AND COMPLETE DETAILS How To Finalize Your Registration * Option 2. INVOICE An invoice containing payment instructions will be sent electronically upon receipt of the completed registration form. Delegate 1 *Mr *Dr *Miss *Ms *Mrs *Other: Name Position Organisation Email Delegate 2 *Mr *Dr *Miss *Ms *Mrs *Other: Name Position Organisation Email * SAVE UP TO 20% WITH GROUP DISCOUNTS Call for rates: + 44 (0) 800 098 8489 Now that your details are completed please send your registration form to our Customer Service Team using one of the following options: Option 1. Email: info@lbcg.com Option 2. Fax: + 44 (0) 20 7247 9905 Enquiries And More Information Should you have any enquiries or if you would like to request more information contact our friendly Customer Service Team on + 44 (0) 800 098 8489 or visit the conference website at www.global-leakage-summit-2015.com Terms Conditions Cancellations received 30 days prior to the congress taking place will be eligible for a refund less £75 administration fee, after that point no refund can be made. Cancellations must be made in writing, if you are unable to attend you may nominate a colleague to attend in your place at no additional cost. London Business Conferences Limited reserves the right to alter or cancel the speakers or program. Receipt of this booking form, inclusive or exclusive of payment constitutes formal agreement to attend and acceptance of the terms and conditions stated. All outstanding fees must be paid within our standard payment period of 7 days. Any outstanding invoices will remain valid should cancellation of attendance be received outside of the aforementioned cancellation period. *If you are claiming the early booking discount this may not be used in conjunction with other discounts advertised elsewhere. All discount codes and offers must be claimed at the time of registration. We would like to keep you informed of other London Business Conferences products and services. This will be carried out in accordance with the Data Protection Act. Please write to the Head of Marketing, London Business Conferences at the address below if you specifically do not want to receive this information. London Business Conferences will not accept liability for any individual transport delays and in such circumstances the normal cancellation restrictions apply. London Business Conferences Limited 3rd Floor, 25 Christopher Street, London, EC2A 2BS Registered in England No. 5090859 www.global-leakage-summit-2015.com +44(0) 800 098 8489 info@lbcg.com Super Early Booking Discount Early Booking Discount Standard Rate Book And Pay By Friday 5th December 2014 Book And Pay By Friday 30th January 2015 From 31st January 2015 2 Day Conference Pass * £899+VAT = £1078.80 GBP SAVING £200 * £999+VAT = £1198.80 GBP SAVING £100 * £1099+VAT = £1318.80 GBP 2 Day Conference + Pre-Conference Workshop *£1099+VAT=£1318.80GBPSAVING£210 * £1209+VAT = £1450.80 GBP SAVING £100 * £1309+VAT = £1570.80 GBP Pre-Conference Workshop Only * £299+VAT = £358.80 GBP