A chatbot is a computer program which is
designed in a way to conduct a conversation
via auditory or textual methods. Such
programs are often designed to convincingly
simulate how a human would behave as a
conversational partner, thereby passing the
3. What do People think About
➢ Major evaluation is taking place in the field of
Chatbots. Around 69% of consumers prefer
chatbots to connect and co-ordinate with a
➢ They think that chatbots are 35% better in
answering complex questions than any other
➢ Still there are a lot of myths about chatbots
that confuse common people. Let’s debunk the
myths with proper justification.
Chatbots are Useless Vs Chatbots can do Everything
❖ Chatbots can engage a huge number of end-users through
❖ They can get connected to your mobile apps, games, and your
❖ They are based on technology that recognizes patterns of
your previous actions and remembers it for the next time.
Chatbots are Replacing the Existing Applications
Chatbot is a customized interface program that can
understand the context in human language and is
deployed over the existing user apps, hence it does
not replace any app.
Designing a Chatbot is Easy
❏ Developing a chatbot needs a lot of hard work and tons of
data to make it efficient enough for human-like
❏ It is designed to recognize the pattern to deliver satisfying
answers to user queries.
❏ It needs extensive coding and development strategies.
Chatbots Lacks Personalized/Human Touch
★ Being a software, chatbot does its job beautifully.
It is trained in a way to understand human gesture
★ Developers try to make them as human as possible.
Chatbots will Replace Humans Soon
➔ Chatbots are equipped with NLP, due to which they easily
understands human conversations.
➔ They have the ability to understand the decision making
pattern of the user.
➔ Thereby, delivering precise and satisfying results.
9. The Final Word
Chatbots are the new buzz these days. Several questions are
being asked and answered about them. Though there is a whole
lot of information provided on the Internet, you need to be
careful and grasp useful information rather than retaining the