Show me the smart money – increasing the productivity of market research(ers) Achieving significant cost savings, research-led revenue replacement and growth requires wholesale changes to the way companies buy, use and conduct market research. From insight generation to decision-focussed research: better briefing, prioritisation of research, accountability of research functions. From the Outhouse to in-house: self-managed panels, omnibus, automated reporting, hiring “experts” Satisfaction and preferences to customer value: CVA and choice modelling Surveys to integrated data: operational segmentation and calibrated performance metrics.