SlideShare une entreprise Scribd logo
1  sur  19
Ask the CMO
Featuring Marketo CMO, Chandar Pattabhiram
@chandarp
@marketo
#mktgnation
• This	live	webinar	is	being	recorded!	We’ll	send	out	the	
slides	and	recording	after	the	webinar	concludes.
• Type	your	questions	for	Chandar in	the	chat	box.
• Be	social!	
Housekeeping
@chandarp
@marketo
#mktgnation
• Intro	to	the	Engagement	Economy
• How	marketing	leaders	can	win	in	the	Engagement	
Economy
• Q&A
Agenda
@chandarp
@marketo
#mktgnation
Build
Brand
Grow
Revenue
Prove
Impact
Growing Customer Expectations
only	consider	brands	that	
show	they	understand	and	
care	about	‘me.’
(Wunderman)
79%	
say	the	best	brands	exceed	
expectations	across	the	
entire	customer	journey.
(Wunderman)
64%	70%	
of	buying	experiences	are	based	
on	how	customers	feel	they're	
being	understood.
(McKinsey)
Email Web Mobile Social Ads
Expanding Customer Touch Points
More Informed Buyers
of	buyers	conduct	
research	online	during	
the	buying	process.	
(Accenture)
94%
ENGAGEMENT	ECONOMY
This	new	world	is	the
And	it’s	here	today
ENGAGE
LEARN
LISTEN
Digital	Transformation
As a CMO, how do you represent
marketing performance to the
C-suite or the board?
@chandarp
@marketo
#mktgnation
Describe your relationship with
Sales and how you partner
together.
@chandarp
@marketo
#mktgnation
How do the best companies
in the world manage email
fatigue to their audiences?
@chandarp
@marketo
#mktgnation
What are the top three ways
marketing is changing in the
next three years?
@chandarp
@marketo
#mktgnation
What is your vision for the
marketing tech stack of the
future, and how is Marketo going
to serve as the core of that stack?
@chandarp
@marketo
#mktgnation
Is there a risk marketing will over-
rotate to MarTech and forget good
content?
@chandarp
@marketo
#mktgnation
Why are CMOs not being looked to
lead transformation? Data shows
it’s the CIO, CTO, COO, even the
CFO taking the lead. If CMO is
truly managing all four P’s, why
are they so far down the list?
@chandarp
@marketo
#mktgnation
Q&A
@chandarp
@marketo
#mktgnation
Thank you!

Contenu connexe

Tendances

Tendances (20)

Marketing in the Engagement Economy
Marketing in the Engagement EconomyMarketing in the Engagement Economy
Marketing in the Engagement Economy
 
The Next Big Thing start-up pitch: Verticly @ ad:tech 2016
The Next Big Thing start-up pitch: Verticly @ ad:tech 2016The Next Big Thing start-up pitch: Verticly @ ad:tech 2016
The Next Big Thing start-up pitch: Verticly @ ad:tech 2016
 
Is Customer Loyalty the Right Goal?
Is Customer Loyalty the Right Goal?Is Customer Loyalty the Right Goal?
Is Customer Loyalty the Right Goal?
 
Follow Up For Success!
Follow Up For Success!Follow Up For Success!
Follow Up For Success!
 
On target 2015, Christopher Engman, Vendemore
On target 2015, Christopher Engman, VendemoreOn target 2015, Christopher Engman, Vendemore
On target 2015, Christopher Engman, Vendemore
 
Marketing innovations to be thankful for
Marketing innovations to be thankful forMarketing innovations to be thankful for
Marketing innovations to be thankful for
 
Marketing on Budget for b2b Organisations by Sudhakar S Marthi , Zoho Corpora...
Marketing on Budget for b2b Organisations by Sudhakar S Marthi , Zoho Corpora...Marketing on Budget for b2b Organisations by Sudhakar S Marthi , Zoho Corpora...
Marketing on Budget for b2b Organisations by Sudhakar S Marthi , Zoho Corpora...
 
Richard Kelly, Adimo: Transactional Marketing - How to put FMCG brands in bas...
Richard Kelly, Adimo: Transactional Marketing - How to put FMCG brands in bas...Richard Kelly, Adimo: Transactional Marketing - How to put FMCG brands in bas...
Richard Kelly, Adimo: Transactional Marketing - How to put FMCG brands in bas...
 
Subscribed 2015: Why Subscriber Experience is Key to Growth
Subscribed 2015: Why Subscriber Experience is Key to GrowthSubscribed 2015: Why Subscriber Experience is Key to Growth
Subscribed 2015: Why Subscriber Experience is Key to Growth
 
How to use targeted advertising to support B2B sales: Vendemore @B2B Marketin...
How to use targeted advertising to support B2B sales: Vendemore @B2B Marketin...How to use targeted advertising to support B2B sales: Vendemore @B2B Marketin...
How to use targeted advertising to support B2B sales: Vendemore @B2B Marketin...
 
Lara Bröckelt / Florian Menge: Direct Mail Automation & Hyper-Personalization...
Lara Bröckelt / Florian Menge: Direct Mail Automation & Hyper-Personalization...Lara Bröckelt / Florian Menge: Direct Mail Automation & Hyper-Personalization...
Lara Bröckelt / Florian Menge: Direct Mail Automation & Hyper-Personalization...
 
E-commerce Berlin Expo 2017 - Six must-do tactics retailers need to build a s...
E-commerce Berlin Expo 2017 - Six must-do tactics retailers need to build a s...E-commerce Berlin Expo 2017 - Six must-do tactics retailers need to build a s...
E-commerce Berlin Expo 2017 - Six must-do tactics retailers need to build a s...
 
Aurélie Poilleux – CRM and Digital Privacy: Where is the Line Between Persona...
Aurélie Poilleux – CRM and Digital Privacy: Where is the Line Between Persona...Aurélie Poilleux – CRM and Digital Privacy: Where is the Line Between Persona...
Aurélie Poilleux – CRM and Digital Privacy: Where is the Line Between Persona...
 
Liz Smyth, Marketo - DMX Dublin 2016
Liz Smyth, Marketo - DMX Dublin 2016Liz Smyth, Marketo - DMX Dublin 2016
Liz Smyth, Marketo - DMX Dublin 2016
 
Mastering Call Data for Advanced Optimization
Mastering Call Data for Advanced OptimizationMastering Call Data for Advanced Optimization
Mastering Call Data for Advanced Optimization
 
Migrating your e-store in 2017 - SuperSize Digital
Migrating your e-store in 2017 - SuperSize DigitalMigrating your e-store in 2017 - SuperSize Digital
Migrating your e-store in 2017 - SuperSize Digital
 
Introduction to digital journey mapping with Smaply
Introduction to digital journey mapping with SmaplyIntroduction to digital journey mapping with Smaply
Introduction to digital journey mapping with Smaply
 
Workshop - Connecting the Dots: How to use Powerful Insights to Create Engagi...
Workshop - Connecting the Dots: How to use Powerful Insights to Create Engagi...Workshop - Connecting the Dots: How to use Powerful Insights to Create Engagi...
Workshop - Connecting the Dots: How to use Powerful Insights to Create Engagi...
 
Small Business Digital Marketing Intro
Small Business Digital Marketing IntroSmall Business Digital Marketing Intro
Small Business Digital Marketing Intro
 
15 A/B Testing Stats That Will Blow your Mind
15 A/B Testing Stats That Will Blow your Mind15 A/B Testing Stats That Will Blow your Mind
15 A/B Testing Stats That Will Blow your Mind
 

Similaire à Ask the CMO with Chandar Pattabhiram, CMO at Marketo

Similaire à Ask the CMO with Chandar Pattabhiram, CMO at Marketo (20)

Introducing ContentAI: The Future of One-to-One Engagement
Introducing ContentAI: The Future of One-to-One EngagementIntroducing ContentAI: The Future of One-to-One Engagement
Introducing ContentAI: The Future of One-to-One Engagement
 
5 Ways To Speed the Journey from Content to Cash - George Stenitzer
5 Ways To Speed the Journey from Content to Cash - George Stenitzer5 Ways To Speed the Journey from Content to Cash - George Stenitzer
5 Ways To Speed the Journey from Content to Cash - George Stenitzer
 
Marketing for Manufacturers Bootcamp
Marketing for Manufacturers BootcampMarketing for Manufacturers Bootcamp
Marketing for Manufacturers Bootcamp
 
The Future of Marketing in the Engagement Economy - TK Kader
The Future of Marketing in the Engagement Economy - TK KaderThe Future of Marketing in the Engagement Economy - TK Kader
The Future of Marketing in the Engagement Economy - TK Kader
 
Unleashing the Power of Modern Marketing
Unleashing the Power of Modern MarketingUnleashing the Power of Modern Marketing
Unleashing the Power of Modern Marketing
 
Marketing for Manufacturers
Marketing for ManufacturersMarketing for Manufacturers
Marketing for Manufacturers
 
Tomorrow's Marketer - Keynote Presentation
Tomorrow's Marketer - Keynote PresentationTomorrow's Marketer - Keynote Presentation
Tomorrow's Marketer - Keynote Presentation
 
IS20G14 - The CRM Check-Up: How to Reexamine Your Sales Tools -Mark Vickery, ...
IS20G14 - The CRM Check-Up: How to Reexamine Your Sales Tools -Mark Vickery, ...IS20G14 - The CRM Check-Up: How to Reexamine Your Sales Tools -Mark Vickery, ...
IS20G14 - The CRM Check-Up: How to Reexamine Your Sales Tools -Mark Vickery, ...
 
A Roadmap to Inbound Marketing in the Enterprise
A Roadmap to Inbound Marketing in the EnterpriseA Roadmap to Inbound Marketing in the Enterprise
A Roadmap to Inbound Marketing in the Enterprise
 
Seeing Marketing 2020
Seeing Marketing 2020 Seeing Marketing 2020
Seeing Marketing 2020
 
CMO Solution Guide to Leveraging New Technology and Marketing Platforms
CMO Solution Guide to Leveraging New Technology and Marketing PlatformsCMO Solution Guide to Leveraging New Technology and Marketing Platforms
CMO Solution Guide to Leveraging New Technology and Marketing Platforms
 
Know Thy Customer Analytics
Know Thy Customer AnalyticsKnow Thy Customer Analytics
Know Thy Customer Analytics
 
The CMO Solution
The CMO SolutionThe CMO Solution
The CMO Solution
 
Smash the Data Silos: Use Marketo to Create A Single Source Of Customer Truth
Smash the Data Silos: Use Marketo to Create A Single Source Of Customer TruthSmash the Data Silos: Use Marketo to Create A Single Source Of Customer Truth
Smash the Data Silos: Use Marketo to Create A Single Source Of Customer Truth
 
[Future of ABM Webinar Series] Mission 4: Customer-Powered ABM – How to Use A...
[Future of ABM Webinar Series] Mission 4: Customer-Powered ABM – How to Use A...[Future of ABM Webinar Series] Mission 4: Customer-Powered ABM – How to Use A...
[Future of ABM Webinar Series] Mission 4: Customer-Powered ABM – How to Use A...
 
Social CRM
Social CRMSocial CRM
Social CRM
 
V Create Anarchy_HUL LIME Season 7_IIM Kozhikode
V Create Anarchy_HUL LIME Season 7_IIM KozhikodeV Create Anarchy_HUL LIME Season 7_IIM Kozhikode
V Create Anarchy_HUL LIME Season 7_IIM Kozhikode
 
More consumer data - but less insight? How to leverage consumer data and insi...
More consumer data - but less insight? How to leverage consumer data and insi...More consumer data - but less insight? How to leverage consumer data and insi...
More consumer data - but less insight? How to leverage consumer data and insi...
 
2019 Insights from top US retailers on new trends in digital CX
2019 Insights from top US retailers on new trends in digital CX2019 Insights from top US retailers on new trends in digital CX
2019 Insights from top US retailers on new trends in digital CX
 
Contextual Commerce: Best Practices for Winning with Customer Experience with...
Contextual Commerce: Best Practices for Winning with Customer Experience with...Contextual Commerce: Best Practices for Winning with Customer Experience with...
Contextual Commerce: Best Practices for Winning with Customer Experience with...
 

Plus de Marketo

Plus de Marketo (20)

Adobe marketo engage august 2021 release presentation slides
Adobe marketo engage august 2021 release presentation slidesAdobe marketo engage august 2021 release presentation slides
Adobe marketo engage august 2021 release presentation slides
 
7 Marketing Strategies for Business Growth
7 Marketing Strategies for Business Growth7 Marketing Strategies for Business Growth
7 Marketing Strategies for Business Growth
 
Adobe Marketo Engage Q2 2021 Release Presentation
Adobe Marketo Engage Q2 2021 Release PresentationAdobe Marketo Engage Q2 2021 Release Presentation
Adobe Marketo Engage Q2 2021 Release Presentation
 
Industry Success: Bring Your Content and Demand Generation Teams Together
Industry Success: Bring Your Content and Demand Generation Teams TogetherIndustry Success: Bring Your Content and Demand Generation Teams Together
Industry Success: Bring Your Content and Demand Generation Teams Together
 
Customer-First: Embedding Experience Design in Your GTM Strategy
Customer-First: Embedding Experience Design in Your GTM StrategyCustomer-First: Embedding Experience Design in Your GTM Strategy
Customer-First: Embedding Experience Design in Your GTM Strategy
 
Prove Your Marketing Impact: The Fundamentals of Marketing Attribution
Prove Your Marketing Impact: The Fundamentals of Marketing AttributionProve Your Marketing Impact: The Fundamentals of Marketing Attribution
Prove Your Marketing Impact: The Fundamentals of Marketing Attribution
 
Prove and Improve Your Marketing Impact in 2021
Prove and Improve Your Marketing Impact in 2021Prove and Improve Your Marketing Impact in 2021
Prove and Improve Your Marketing Impact in 2021
 
What's in Store for Marketing Operations in 2021
What's in Store for Marketing Operations in 2021What's in Store for Marketing Operations in 2021
What's in Store for Marketing Operations in 2021
 
How to Bring Sales and Marketing Together in 2021
How to Bring Sales and Marketing Together in 2021How to Bring Sales and Marketing Together in 2021
How to Bring Sales and Marketing Together in 2021
 
Marketo Engage January 2021 Product Release Presentation
Marketo Engage January 2021 Product Release PresentationMarketo Engage January 2021 Product Release Presentation
Marketo Engage January 2021 Product Release Presentation
 
Demand Generation New Year Planning Session: How to Stand Out in 2021
Demand Generation New Year Planning Session: How to Stand Out in 2021Demand Generation New Year Planning Session: How to Stand Out in 2021
Demand Generation New Year Planning Session: How to Stand Out in 2021
 
Field Marketing in the New Year: Preparing and Planning Events in 2021
Field Marketing in the New Year: Preparing and Planning Events in 2021Field Marketing in the New Year: Preparing and Planning Events in 2021
Field Marketing in the New Year: Preparing and Planning Events in 2021
 
Scroll-Stopping Digital Ads: Planning for Success in 2021
Scroll-Stopping Digital Ads: Planning for Success in 2021Scroll-Stopping Digital Ads: Planning for Success in 2021
Scroll-Stopping Digital Ads: Planning for Success in 2021
 
The New Age of Marketing: Predicting, Planning and Prepping for 2021
The New Age of Marketing: Predicting, Planning and Prepping for 2021The New Age of Marketing: Predicting, Planning and Prepping for 2021
The New Age of Marketing: Predicting, Planning and Prepping for 2021
 
Future Proof: How to Create a Lead Scoring Model That Scales
Future Proof: How to Create a Lead Scoring Model That ScalesFuture Proof: How to Create a Lead Scoring Model That Scales
Future Proof: How to Create a Lead Scoring Model That Scales
 
Marketo Engage Innovationen in 2020
Marketo Engage Innovationen in 2020Marketo Engage Innovationen in 2020
Marketo Engage Innovationen in 2020
 
Marketing Through the Funnel: Tips for Small Yet Powerful Teams
Marketing Through the Funnel: Tips for Small Yet Powerful TeamsMarketing Through the Funnel: Tips for Small Yet Powerful Teams
Marketing Through the Funnel: Tips for Small Yet Powerful Teams
 
Marketing Attribution: The Journey from Cost Center to Cash Cow
Marketing Attribution: The Journey from Cost Center to Cash CowMarketing Attribution: The Journey from Cost Center to Cash Cow
Marketing Attribution: The Journey from Cost Center to Cash Cow
 
The Total Economic Impact of Marketo Engage
The Total Economic Impact of Marketo EngageThe Total Economic Impact of Marketo Engage
The Total Economic Impact of Marketo Engage
 
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
Art Meets Science: How Marketers Can Transform Their Results With Predictive ...
 

Dernier

+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(☎️+971_581248768%)**%*]'#abortion pills for sale in dubai@
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 

Dernier (20)

Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 

Ask the CMO with Chandar Pattabhiram, CMO at Marketo