Gareth Marlow (Founder, eqsystems.io) - Trust

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Business of Software Conference

Gareth Marlow of EQ Systems on the importance of trust in the workplace and how to nurture it.

@eqsystemsio #BoS2019

Humiliation
Lack of respect
Being excluded
Lack of support
Being misunderstood
Confrontation
Injustice

Perception of
demand
🤨 Perception of
available resources
💪

Perception of
demand
🤨 Perception of
available resources
💪
😰

Perception of
demand
🤨
Perception of
available resources
💪
😰

Perception of
demand
🤨 Perception of
available resources
💪
🙂

Impact
Meaning
Structure & Clarity
Dependability
Psychological Safety

Trust

Transparency

NaiveSuspicious
GM

NaiveSuspicious
GM FWRSYOPMJLGH

Person Needs
GM Recognition
JL Openness, robust debate, reliability
PM Discretion with sensitive information
GH Reliability, good communications
RS Acknowledge mistakes
YO Selflessness
FW Push-back

High TrustLow Trust
GM FWRSYOPMJLGH

Be brave.
Build trust.
@eqsystemsio #BoS2019

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Organisational success today depends on effective communication and collaboration with individuals from cultures with varying beliefs and practices. Indeed, with the workforce increasingly comprised of people of varying cultural backgrounds, leaders must now prioritise the significance of cultural competence in the workplace. Ensuring cultural competence at every level of your organisation cannot be understated. While cultural disparities can manifest in different ways, as a leader, you must build deep and nuanced cultural competence skills and education to accurately spot, address and alleviate the various scenarios that can arise. Failing to recognise the importance of cultural competence or not acting to improve it can lead to cultural negligence. There are a few things to consider to ensure your organisation is on the right track. In this deck, you'll understand the importance of building cultural competence in the workplace. You'll also learn • The three (3) dimensions of Cultural Competence in the workplace • Key strategies to build a culturally competent workforce • Major benefits you stand to gain by having a culturally competent team.

Cracking the Cultural Competence Code.pptx

Cracking the Cultural Competence Code.pptx

Cracking the Cultural Competence Code.pptx

Workforce Group

Dernier (20)

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Dr. Admir Softic_ presentation_Green Club_ENG.pdf

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Gareth Marlow (Founder, eqsystems.io) - Trust

1. @eqsystemsio #BoS2019

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18. Humiliation Lack of respect Being excluded Lack of support Being misunderstood Confrontation Injustice

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21. Perception of demand 🤨 Perception of available resources 💪

22. Perception of demand 🤨 Perception of available resources 💪 😰

23. Perception of demand 🤨 Perception of available resources 💪 😰

24. Perception of demand 🤨 Perception of available resources 💪 🙂

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26. Impact Meaning Structure & Clarity Dependability Psychological Safety

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38. NaiveSuspicious GM FWRSYOPMJLGH

39. Person Needs GM Recognition JL Openness, robust debate, reliability PM Discretion with sensitive information GH Reliability, good communications RS Acknowledge mistakes YO Selflessness FW Push-back

40. High TrustLow Trust GM FWRSYOPMJLGH

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46. Be brave. Build trust. @eqsystemsio #BoS2019