Metaverse Learning
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Lecture given by Mark Billinghurst on June 18th 2022 about how the Metaverse can be used for corporate training. In particular how combining AR, VR and other Metaverse elements can be used to provide new types of learning experiences.
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Metaverse Learning
- 4. The Metaverse • Neal Stephenson’s “Snow Crash” (1992) • The Metaverse is the convergence of: • 1) virtually enhanced physical reality • 2) physically persistent virtual space
- 5. Defining the Metaverse • Real-time, 3D, Interactive, Social, Persistent AWE 2022 John Riccitiello CEO, Unity Technologies
- 6. Metaverse Taxonomy • Four Key Components • Virtual Worlds • Augmented Reality • Mirror Worlds • Lifelogging • Metaverse Roadmap • http://metaverseroadmap.org/
- 9. Traditional Corporate Learning • Common Features • Instructor led • Learning in groups • Face to face learning • Specific learning events • Everyone taught the same • Discrete assessment events • Learning away from task site
- 11. Applying Metaverse Concepts • Learning in the flow of work • Just in time learning • Hard skills learning • Soft skills learning • Team training • Always accessible learning • Adaptive/personal learning
- 12. Virtual Reality • Ideal for • Spatial skills • Object manipulation, equipment operation • Social skills • Public speaking, people management • Simulation • Difficult/expensive tasks • Team training • Shared VR environments
- 14. Using VR for Soft Skills Training • Key Elements • Immersive learning space • Realistic characters • Artificial Intelligence • Natural interaction • Examples • Talespin: • Using VR to teach HR processes • Walmart: • Customer service – 18K HMD distributed • Learning improves by 15%
- 16. Team Training • Perform team training in VR • Use collaborative VR • Monitor group behaviour • Provide feedback and analysis • Reproduce real world training activity • Example • Capability Group • Leadership training • Behaviourial psychological analysis
- 18. Augmented Reality • Ideal For • Training with real objects • Remote assistance • Just in time learning • Meeting support • Example • ScopeAR • AR training on real equipment • Platform for AR authoring • Microsoft Dynamics 365 Remote Assist • Remote expert assistance in AR • Bring conferencing into the real world
- 21. Lifelogging • Using sensory data • Track learning over time • Adapt training in real time • Natural integration with AR/VR • Examples • VR + EEG • Measure cognitive load • Ovation speaking training • Eye gaze, heart rate, speech analysis
- 22. • Typical VR training system VR Training
- 23. Sensor Enhanced HMDs Eye tracking, heart rate, pupillometry, and face camera HP Omnicept Project Galea EEG, EMG, EDA, PPG, EOG, eye gaze, etc.
- 25. Adaptive VR Training Adapt based on stress, cognitive load, etc.
- 27. Mirror Worlds • Real world learning • Capturing and sharing surroundings • Training for real world task • Photorealistic content • Digital twins
- 28. Shared Sphere – 360 Video Sharing Shared Live 360 Video Host User Guest User
- 30. Realistic Social Agents • Realistic Digital Twins • Copy real people • Intelligent digital characters • Combine • Scene capture • Shared tele-presence • Trust/emotion recognition • Enhanced communication cues Soul Machines Digital Character
- 31. Bringing the Pieces Together • The Metaverse is • Real time • Three dimensional • Interactive • Persistent • Social Metaverse learning through combining AR + VR + Lifelogging + Mirror Worlds
- 33. How can Metaverse concepts be applied to the Leadership Development Journey?