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Maneuver Warfare and Other Badass
  Habits of a Lean Product Developer
                       Marko Taipale
                  Tampere Goes Agile 2011




Lean Product Developer = Developer of business, products
and software
2 reasons...
 Why this topic is
important for you?
1
        We are wasting time and effort
          on doing the wrong thing




Lean: respect people
Features used

         16%
               13%              20% valuable
 19%                                   Sometimes
                                       Often
                 7%                    Always
                                       Never
                                       Rarely

       45%
                 XP2002 CHAOS report
2
53% of us don’t know what the
 company is trying to achieve
                                            TBWA North - Study on 2010




    We do not see the purpose in our work
                       or
 We do not know if the work we do has a purpose
Lean product developer

              Respects the people


Understands, establishes and clarifies the purpose


       Improves continuously by learning
How to become a lean
 product developer?
Cycle as fast as possible
Habits of a lean
      product developer
1. "Lean" your business ideas               IDEAS


2. Build faster (or not at all!)
                                   LEARN             BUILD

3. Measure it!
                                           MEASURE
4. Learn Faster
1. "Lean" your business ideas
2. Build faster (or not at all!)
3. Measure it!
4. Learn Faster
What is a ”business idea”?
What is a ”business idea”?


This guy is guessing...




          It is just a “series of guesses”
How to communicate your
       business idea?
4       9


1       3           2

    8       5



    7           6
So where is the guess?


Remember this guy?
How to validate the guesses?
Customer Development
     Customer              Customer      Customer    Company
     Discovery             Validation    Creation     Building

    Problem /               Product /
   Solution Fit             Market Fit                  Scale
                                                     Organization


     Proposed                Business      Scale
       MVP                    Model      Execution
                                                       Scale
                                                     Operations
                             Sales &
     Proposed               Marketing
      Funnels               Roadmap


Customers are part of the system
Customer Development
     Customer              Customer      Customer    Company
     Discovery             Validation    Creation     Building

    Problem /               Product /
   Solution Fit             Market Fit                  Scale

   Get out of the building!                          Organization


     Proposed                Business      Scale
       MVP                    Model      Execution
                                                       Scale
                                                     Operations
                             Sales &
     Proposed               Marketing
      Funnels               Roadmap


Customers are part of the system
Customer       Customer       Customer     Company
Discovery      Validation     Creation      Building

                             hypotheses,
                            experiments,
                               insights
 data, feedback,
    insights
                              Product
                            Development
Customer       Customer       Customer     Company
Discovery
            Problem Team
               Validation     Creation      Building

                             hypotheses,
                            experiments,
                               insights
 data, feedback,
    insightsSolution Team
                      Product
                            Development
Lean Business Idea -
       Summary
• Business idea is just a series of guesses
• You can validate the guesses with the help
  of Customer Development
• Business Model Canvas is effective
  tool to communicate your business ideas
1. "Lean" your business ideas
2. Build faster (or not at all!)
3. Measure it!
4. Learn Faster
The Concept of an
          inventory
Business       Design      Development
  case

     Testing      Deployment
The Concept of an
          inventory
           2             8                 10
Business       Design        Development
  case

     Testing       Deployment

               5

                                           25
Don’t write the code!

   Business        Design         Development
     case

         Testing       Deployment




It is an investment that does not produce anything!
Cheapest solution
Don’t write the code!

Business       Design      Development
  case

     Testing      Deployment



    If you write the code..
Inventory with ATDD
           2             8                 5
Business                     Development
                Design
  case                          & Test

   Deployment



                                           15
Architecture
                  Realisation                                                  Vision




Update both, JIT implementation, JIT Scalability, Think big, implement small
Inventory with ATDD +
     JIT Architecture
           2                         5
Business       Design, Development       Deployment
  case                 & Test




                                                7
Continuous Integration
Get the stuff
                         Build & deploy     Test & Report
 from VCS




  +
Continuous Deployment
                                    Deploy to          Monitor &
                Backup
                                    production           Alert
Continuous Integration & Deployment




coordination and transaction cost
Inventory with ATDD +
  JIT Architecture + CD
           2
Business        Design, Development
  case         & ATDD & Continuous
                    Deployment




                                      2
What about design of
   the product?

• UX
• Business model pivots etc.
• Some inventories are needed - they are
  actually buffers
Example value stream
Summary- Build faster

• Think timing (Just-In-Time)
• Think big, implement small (and fast)
• be aware of the inventory (queues) in your
  product development process (system)
1. "Lean" your business ideas
2. Build faster (or not at all!)
3. Measure it!
4. Learn Faster
What are things we
  NEED to measure?
• How do you know you’re done?
• How do you know something is more
  important/valuable than something else?
• How do you know how are you doing?
• How do you choose between two or more
  solutions?
Number One Waste?
   Features used

            16%
                  13%

    19%                                   Sometimes
                                          Often
                    7%                    Always
                                          Never
                                          Rarely

          45%
                    XP2002 CHAOS report




Measure the usage, think measurements BEFORE your
implement
Monitor continuously
Measuring if it is used
 Owner: Marko
 Size: S




                   Comments for service offers and requests




                               5 days
 QUEUE: 1.6.2010                                          DONE: 6.6.2010
 READY: 3.6.2010
                               3 days
Levels Monitoring
       of monitoring
 Biz reports      Business
 Hearbeat.rb
 & navigator     Application
 Hearbeat.rb
 & Monit       Containers & DB
 Monit &
 Nagios        OS & Services
 Monit &
 Nagios           Hardware
Funnel analysis
   Acquisition

    Activation
    Retention

     Referral

    Revenue
Testing hypotheses with
              Split Testing

                      A                    B



                   Acquisition         Acquisition

                   Activation          Activation
                    Retention          Retention
                    Referral            Referral

                    Revenue             Revenue

                                 20%                 40%
Front page 1, Front Page 2
Learning vs. measuring
Summary - Measure it
• Measure what matters to you
• Measure to throw away the waste
  (optimize the whole system)
• Think measuring when implementing the
  solution
• Measure the business (not only tech)
1. "Lean" your business ideas
2. Build faster (or not at all!)
3. Measure it!
4. Learn Faster
Ship it! - learning
                       inventory
                     2
      Business            Design, Development
        case             & ATDD & Continuous
                              Deployment
         Amazon: new deployment every 11.6 seconds
             Facebook: continuous deployment
                     Flickr: same thing
               IMVU, KaChing, KISSMetrics...
                       Elisa, Huitale...
Continuous deployment is a way to reduce learning inventory
Get out of the building




meet your customers
Testing hypotheses with
               Split Testing

                       A                         B



                    Acquisition              Acquisition

                    Activation               Activation
                    Retention                Retention
                     Referral                 Referral

                     Revenue                  Revenue

                                  20%                      40%
Front page 1, Front Page 2 (tee balsamiq?)
Learning vs. measuring
Everything is a guess

So how to formulate that as
       hypotheses?
A way of learning
                                                    5 whys

remember economics
remember to choose the levels of “whys” to attack
A3 template for problem
               solving




               http://www.crisp.se/lean/a3-template




using this as impediment description
template
Customer       Customer       Customer     Company
  Discovery
              Problem Team
                 Validation     Creation      Building

                               hypotheses,
                              experiments,
                                 insights
   data, feedback,
      insightsSolution Team
                        Product
                              Development




wider bandwidth (than single PO model)
Summary - Learn faster

          • Truth is out there: Ship It & Get out from
              the building
          • Identify root causes and use A3 for
              problem solving




Tie every action to the big picture
Measure customer satisfaction and profit
Customers are part of the system
End Slide


• Stop wasting people’s time
• Communicate the purpose to engage
  people around you
Never doubt that a small group of
 thoughtful, committed people can

                                            Margaret Mead



        Change the World

       Indeed, it is the only thing that ever has
Marko Taipale
   @markotaipale
   huitale.blogspot.com
   marko.taipale@huitale.com

I help companies to improve by showing
what I have done, how I have done it
and what I have learned about it

I am also a CTO of

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Maneuver Warfare and Other Badass Habits of a Lean Product Developer


  • 1. Maneuver Warfare and Other Badass Habits of a Lean Product Developer Marko Taipale Tampere Goes Agile 2011 Lean Product Developer = Developer of business, products and software
  • 2. 2 reasons... Why this topic is important for you?
  • 3.
  • 4.
  • 5. 1 We are wasting time and effort on doing the wrong thing Lean: respect people
  • 6. Features used 16% 13% 20% valuable 19% Sometimes Often 7% Always Never Rarely 45% XP2002 CHAOS report
  • 7. 2 53% of us don’t know what the company is trying to achieve TBWA North - Study on 2010 We do not see the purpose in our work or We do not know if the work we do has a purpose
  • 8. Lean product developer Respects the people Understands, establishes and clarifies the purpose Improves continuously by learning
  • 9. How to become a lean product developer?
  • 10.
  • 11. Cycle as fast as possible
  • 12. Habits of a lean product developer 1. "Lean" your business ideas IDEAS 2. Build faster (or not at all!) LEARN BUILD 3. Measure it! MEASURE 4. Learn Faster
  • 13. 1. "Lean" your business ideas 2. Build faster (or not at all!) 3. Measure it! 4. Learn Faster
  • 14. What is a ”business idea”?
  • 15. What is a ”business idea”? This guy is guessing... It is just a “series of guesses”
  • 16. How to communicate your business idea?
  • 17.
  • 18.
  • 19. 4 9 1 3 2 8 5 7 6
  • 20. So where is the guess? Remember this guy?
  • 21.
  • 22. How to validate the guesses?
  • 23. Customer Development Customer Customer Customer Company Discovery Validation Creation Building Problem / Product / Solution Fit Market Fit Scale Organization Proposed Business Scale MVP Model Execution Scale Operations Sales & Proposed Marketing Funnels Roadmap Customers are part of the system
  • 24. Customer Development Customer Customer Customer Company Discovery Validation Creation Building Problem / Product / Solution Fit Market Fit Scale Get out of the building! Organization Proposed Business Scale MVP Model Execution Scale Operations Sales & Proposed Marketing Funnels Roadmap Customers are part of the system
  • 25. Customer Customer Customer Company Discovery Validation Creation Building hypotheses, experiments, insights data, feedback, insights Product Development
  • 26. Customer Customer Customer Company Discovery Problem Team Validation Creation Building hypotheses, experiments, insights data, feedback, insightsSolution Team Product Development
  • 27. Lean Business Idea - Summary • Business idea is just a series of guesses • You can validate the guesses with the help of Customer Development • Business Model Canvas is effective tool to communicate your business ideas
  • 28. 1. "Lean" your business ideas 2. Build faster (or not at all!) 3. Measure it! 4. Learn Faster
  • 29. The Concept of an inventory Business Design Development case Testing Deployment
  • 30. The Concept of an inventory 2 8 10 Business Design Development case Testing Deployment 5 25
  • 31. Don’t write the code! Business Design Development case Testing Deployment It is an investment that does not produce anything! Cheapest solution
  • 32. Don’t write the code! Business Design Development case Testing Deployment If you write the code..
  • 33. Inventory with ATDD 2 8 5 Business Development Design case & Test Deployment 15
  • 34. Architecture Realisation Vision Update both, JIT implementation, JIT Scalability, Think big, implement small
  • 35. Inventory with ATDD + JIT Architecture 2 5 Business Design, Development Deployment case & Test 7
  • 36. Continuous Integration Get the stuff Build & deploy Test & Report from VCS + Continuous Deployment Deploy to Monitor & Backup production Alert
  • 37. Continuous Integration & Deployment coordination and transaction cost
  • 38. Inventory with ATDD + JIT Architecture + CD 2 Business Design, Development case & ATDD & Continuous Deployment 2
  • 39. What about design of the product? • UX • Business model pivots etc. • Some inventories are needed - they are actually buffers
  • 41. Summary- Build faster • Think timing (Just-In-Time) • Think big, implement small (and fast) • be aware of the inventory (queues) in your product development process (system)
  • 42. 1. "Lean" your business ideas 2. Build faster (or not at all!) 3. Measure it! 4. Learn Faster
  • 43. What are things we NEED to measure? • How do you know you’re done? • How do you know something is more important/valuable than something else? • How do you know how are you doing? • How do you choose between two or more solutions?
  • 44. Number One Waste? Features used 16% 13% 19% Sometimes Often 7% Always Never Rarely 45% XP2002 CHAOS report Measure the usage, think measurements BEFORE your implement Monitor continuously
  • 45. Measuring if it is used Owner: Marko Size: S Comments for service offers and requests 5 days QUEUE: 1.6.2010 DONE: 6.6.2010 READY: 3.6.2010 3 days
  • 46. Levels Monitoring of monitoring Biz reports Business Hearbeat.rb & navigator Application Hearbeat.rb & Monit Containers & DB Monit & Nagios OS & Services Monit & Nagios Hardware
  • 47. Funnel analysis Acquisition Activation Retention Referral Revenue
  • 48. Testing hypotheses with Split Testing A B Acquisition Acquisition Activation Activation Retention Retention Referral Referral Revenue Revenue 20% 40% Front page 1, Front Page 2 Learning vs. measuring
  • 49. Summary - Measure it • Measure what matters to you • Measure to throw away the waste (optimize the whole system) • Think measuring when implementing the solution • Measure the business (not only tech)
  • 50. 1. "Lean" your business ideas 2. Build faster (or not at all!) 3. Measure it! 4. Learn Faster
  • 51.
  • 52. Ship it! - learning inventory 2 Business Design, Development case & ATDD & Continuous Deployment Amazon: new deployment every 11.6 seconds Facebook: continuous deployment Flickr: same thing IMVU, KaChing, KISSMetrics... Elisa, Huitale... Continuous deployment is a way to reduce learning inventory
  • 53. Get out of the building meet your customers
  • 54. Testing hypotheses with Split Testing A B Acquisition Acquisition Activation Activation Retention Retention Referral Referral Revenue Revenue 20% 40% Front page 1, Front Page 2 (tee balsamiq?) Learning vs. measuring
  • 55. Everything is a guess So how to formulate that as hypotheses?
  • 56. A way of learning 5 whys remember economics remember to choose the levels of “whys” to attack
  • 57. A3 template for problem solving http://www.crisp.se/lean/a3-template using this as impediment description template
  • 58. Customer Customer Customer Company Discovery Problem Team Validation Creation Building hypotheses, experiments, insights data, feedback, insightsSolution Team Product Development wider bandwidth (than single PO model)
  • 59. Summary - Learn faster • Truth is out there: Ship It & Get out from the building • Identify root causes and use A3 for problem solving Tie every action to the big picture Measure customer satisfaction and profit Customers are part of the system
  • 60. End Slide • Stop wasting people’s time • Communicate the purpose to engage people around you
  • 61. Never doubt that a small group of thoughtful, committed people can Margaret Mead Change the World Indeed, it is the only thing that ever has
  • 62. Marko Taipale @markotaipale huitale.blogspot.com marko.taipale@huitale.com I help companies to improve by showing what I have done, how I have done it and what I have learned about it I am also a CTO of