3. March 14th 2012
Blogpost
March 16th 2012
Starbucks reacts
March 26th 2012
A petition starts on change.org
March 29th 2012
Mass media picks up the story
March 30th 2012
Starbucks reviews production process
April 4th 2012
Starbucks replaces the buggs by tomatoes
… Recently
LycoRED sales increase by 1000%
7. 1.ignorance
73% Marketeers see “The accelerated development of Social Media”
as a radical change and challenge in their job.
— TNS Study
8. 5MFacebook users
65%
60%
46%
40%
2,4%Belgian brands on
Facebook
70%
THE PARADOX
Of those brandpages
are untouched
Daily use
Refer to SN
before making
purchase
decisions
Discover
new brands
Strongly
influenced in
their purchase
decisions
9.
10. 2.identity
Absolute identity with one’s cause is the first and
great condition of succesful leadership.
— Woodrow Wilson (American president 1856-1924)
14. 4.involvement
I believe that social media is not only a communication tool or platform.
If you think about it that way you will not realize the potential of it.
It has to be a strategical decision , a way of thinking.
It has to be part of your mission.
— Doug Ulman (CEO Livestrong)