3. @marcologuerciowww.smxl.it #SMXLmilan
Voice Search in Italy
How often do you use voice search to access information on
your mobile device?
16
12
18
53
Often
Sometimes
Never
Seldom
8
14
14
64Search by voice
46
Search by voice
36
Source: FIND, Search in Italy, 2017
4. @marcologuerciowww.smxl.it #SMXLmilan
Voice Search in Italy
Why don’t you use voice search?
Source: FIND, Search in Italy, 2017
0 10 20 30 40 50 60
Other
No trust
Bad user experience
Privacy
Don't know how to use it
Useless
Why not?
5. @marcologuerciowww.smxl.it #SMXLmilan
Voice query breakdown - Italy
Source: FIND, Search in Italy, August 2017
28%
28%17%
14%
9%
5%
General & Product
Information
DirectionsWeather
News
Agenda
Other
12. @marcologuerciowww.smxl.it #SMXLmilan
Why would you buy a Smart Speaker?
0% 10% 20% 30% 40% 50% 60% 70%
Order food
To make repetitive purchases of items
Traffic
Weather forecasts
Cooking Recipes
online search
Listen to news
Listen to music or radio
Control smart home devices with voice
Source: FIND, Search in Italy, August 2017
13. @marcologuerciowww.smxl.it #SMXLmilan
How would you use a Smart Speaker?
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Order food
To make repetitive purchases of items
Traffic
Weather forecasts
Cooking Recipes
online search
Listen to news
Listen to music or radio
Control smart home devices with voice
Source: FIND, Search in Italy, August 2017
17. @marcologuerciowww.smxl.it #SMXLmilan
How do I use my Smart Speakers?
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Order food
To make repetitive purchases of items
Traffic
Weather forecasts
Cooking Recipes
online search
Listen to news
Listen to music or radio
Control smart home devices with voice
18. @marcologuerciowww.smxl.it #SMXLmilan
How do I use my Smart Speakers?
0 0,2 0,4 0,6 0,8 1 1,2
Order food
To make repetitive purchases of items
Traffic
Weather forecasts
Cooking Recipes
online search
Listen to news
Listen to music or radio
Control smart home devices with voice
20. Key Takeaways
- Voice search is here to stay in Italy, too (but at the moment…)
@marcologuerciowww.smxl.it #SMXLmilan
21. Key Takeaways
- Voice search is here to stay in Italy, too (but at the moment…)
- No ecosystem, no party
@marcologuerciowww.smxl.it #SMXLmilan
22. Key Takeaways
- Voice search is here to stay in Italy, too (but at the moment…)
- No ecosystem, no party
- Italy is not the USA, but italians are interested in
smart speakers (and devices), too
@marcologuerciowww.smxl.it #SMXLmilan
23. Key Takeaways
- Voice search is here to stay in Italy, too (but at the moment…)
- No ecosystem, no party
- Italy is not the USA, but italians are interested in
smart speakers (and devices), too
- Stop dreaming, start doing
@marcologuerciowww.smxl.it #SMXLmilan