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– Assess Yourself
– #CareerGoals
– Go Where You Wanna Go,
Do What You Wanna Do
– Get Paid
2 Design Your UX Career
“To be a great designer, you have to master the soft skills.
A huge part of the job will involve stepping away from the design
software of choice and dealing with people.
Designers must be master communicators, possessing the confidence
necessary to have the tough conversations.
And they will happen.
4 Design Your UX Career
...Designers need to know how to deal with stubborn stakeholders, tell people
they are wrong and why,
and master the art of explaining their design decisions.
Designers must also learn the art of collaboration.
Working with people in many different business roles means they have to
quickly be able to understand others’ perspectives, what matters to
them, and how they can contribute to the UX process.
5 Design Your UX Career
admit when they’re wrong,
...Also of importance is the ability to
collaborate with other designers,
which involves being able to
quickly recognize each other’s strengths — 
and assign responsibilities accordingly.”
https://medium.com/@danmaccarone/the-ux-of-learning-ux-is-broken-f972b27d3273
6 Design Your UX Career
7 Design Your UX Career
Design Your UX Career9
Ready to Do The
Thing!
Focused on wedding
planning.
Focused on advancing
our careers so we can
buy a house!
Who will focus on
their career, and
who will focus on
the baby?
Your Purpose
12 Design Your UX Career
● Strategic Business Alignment
● Green Field Strategic Visioning
● Experience Design
● Blue Ocean Strategy
● Service Design
● Usability testing
● Ethnography
● Personas
● Journey Maps
● Surveys
● Analytics
● Information Architecture
● Card Sorting
● Tree Testing
● Wireframing
● Visual Design & Communication
● Design Principles
● Typography
● Graphic production
● Interaction Design
● Prototyping
● Pattern Libraries
● Design Systems
● Brand ID / Brand Book
● Custom Graphic Design
● Product Design
● Brand Voice
● Content Strategy
● UI Development /
Front-End Code
● Accessibility
● Analytics / SEO
● Multimedia
● Facilitation
Slide Information Credit: Carol Righi - 1904labs
15 Design Your UX Career
– Start-up
– Agency
– Corporate/In-House
– Contractor
– Freelance/
Consultant
Pay
16 Design Your UX Career
Culture
Hours
Benefits
Job Security*
Culture is everything. It
makes up for the low pay.
Start-up pay can be low.
But, if the stock options
pay off, you could get a
crazy payout. This is the
exception, not the rule.
Start-ups are lean, and
there is much work to be
done. 8 hours is the
minimum you’ll likely put
in each day.
Benefits are expensive.
Start-ups are strapped for
cash. You do the math.
Most Start-ups fail. Keep
your resume up-to-date.
Start-ups are trying to stretch their cash as long as
possible. So, while pay is low, culture is EVERYTHING.
You’ll likely wear a lot of hats, and have a lot of freedom
to try things. This is great for a motivated, self-starter.
You’ll have plenty of chances to learn and grow. Oh, and
if the start up makes it, your stock options will be
awesome.
Eventually the long hours will wear on most people. If it
isn’t your start-up, then you’re at the mercy of the
founders. They may demand long-hour days, and if you’re
salary then you won’t get paid for extra time. And, if the
founders don’t find investors with deep enough pockets,
you’ll be on the job hunt again.
Pay
17 Design Your UX Career
Culture
Hours
Benefits
Job Security*
Agencies tend to have great
cultures. Employees work hard,
and play hard. The company will
typically put a heavy focus on
supplying employees with
swag, food, and fun activities.
Agencies are looking for pros, &
they’re willing to pay for them.
At agencies it tends to be less
about butts in seats until 5pm
and more about delivering your
work when you agreed you
would. You must deliver.
The benefits at agencies vary.
Smaller agencies may have a
great 401k, but a lacking
healthcare plan. Larger
agencies might offer everything
you could ever want.
If you aren’t performing at an
agency, you might be headed
towards the door.
Pay is pretty competitive at agencies. And, you’ll
have the option of wearing a lot of hats, if you wish.
You’ll have a lot of freedom to try things. Work is
more stable in agencies than it is in Start-ups.
Agencies are more likely to fund employee
attendance at conferences. They’ll encourage you
to present at conferences, possibly even helping
you develop your presentation skills.
Agencies work pretty lean. So, they don’t
typically have great healthcare -- especially
maternity/paternity leave.
Pay
18 Design Your UX Career
Culture
Hours
Benefits
Job Security*
Culture is meh. Corporate
tries...but #corporate.
As an employee in a
corporate setting the pay
may be a bit below par.
Sometimes there’s an
annual bonus that helps
pick up the rear here.
40 hour weeks, butts in
seats til 5pm. Some allow
work from home/flextime.
Many don’t.
Benefits are the bomb in
corporate. Many offer 3
months maternity leave,
sometimes at full pay.
Once your in a corporate
job, you can probably stay
as long as you wish.
Eight hour days, great benefits, paid vacation,
sometimes they’ll pay for college, oh--and a
401k–what’s not to love? Corporate is a great
place to be when you’re in school (internship),
fresh out of school, or starting a family.
Corporate work can be slow & monotonous.
Meetings with too many people, but not the
right person, office politics, it’s - gah! They don’t
fund conferences like they once did. It isn’t the
place to grow your career once you’re off the
ground. Negotiate pay carefully up-front.
Bonuses aren’t guaranteed.
Pay
19 Design Your UX Career
Culture
Hours
Benefits
Job Security*
As a contractor you aren’t
always welcome at
corporate events...you’re
kind of just on your own.
When you’re paid for every
hour, you tend to work
every hour they’ll allow.
Expect 40+ hour weeks.
Benefits are weak, and
they change every 18
months (when you
start/leave a gig).
There is no job security in
contracting.
Contractors can often negotiate hourly/project
rates that are a good bit higher than the
equivalent employee pay.
Contractors, you’re going to be looking for a new
gig every 18 months on average. That means
you’re changing insurance companies/plans
every 18 months. You’re negotiating pay every 18
months. You’re interviewing every 18 months…
And you typically can’t speak at events as a
representative of the company where you
contract.
Contractor gigs pay well - as
long as you negotiate well.
Pay
20 Design Your UX Career
Culture
Hours
Benefits
Job Security*
The culture is what you
make it. You’re in control.
If you are good at selling,
writing SOWs and doing
the actual work, you can
clear more as a consultant..
Hopefully you’re working a
lot of hours. Maybe you get
super smart about it an sub
some work out while giving
yourself a nice cut.
You’re in charge of your
own benefits. This can be
expensive.
Your job security is tied to
your ability to sell.
Consultants can often negotiate hourly/project
rates that are substantially higher than the
equivalent employee pay.
Consultants need to set up an LLC, figure out
taxes, and figure out their own benefits. Also,
you’re going to need to be your own salesperson,
contract/statement-of-work writer, all the things.
And, money isn’t coming in at a stable pace. You
must be experienced to be considered. Get 5+
years under your belt, and practice presenting to
build up your reputation before you try to go
freelance full-time.
22 Design Your UX Career
Nope.
Design Your UX Career23
Design Your UX Career25
Recruiters appreciate your help connecting
them with people who are looking, who you
would be comfortable recommending.
SEO your Resume. So they can easily
connect you with job matches.
Sometimes they also need help navigating
what a client is looking for. A client may say
“UX” and mean “front-end coder”. You
understand all of this blur better than most
recruiters.
Design Your UX Career27
UXPA
Glassdoor
Robert Half
NN/g
Design Your UX Career28
https://www.nngroup.com/articles/salary-trends-usability-professionals/
Design Your UX Career30
Conferences
https://www.lynda.com/
https://aycl.uie.com/
Medium:
https://medium.com/search?q=u
x&ref=opensearch
Books/Audiobooks:
https://www.amazon.com/s?url=search-alias%3Daps&fi
eld-keywords=UX&sprefix=the+inmate%2Caps%2C176&
crid=2EGNP48Z7Z11S
Podcasts:
https://graphicmint.com/blog/10-ux-podcasts-nee
d-listen/
https://uxdesign.cc/my-top-5-ux-ui-podcasts-3011f
51017c9
https://www.justinmind.com/blog/best-design-po
dcasts-for-uxers/
Or Even Just Google:
youtube ux conference
https://www.google.com/search?q=youtube+ux+c
onference&rlz=1C5CHFA_enUS749US750&oq=yout
ube+ux+conference&aqs=chrome..69i57j69i64.483
0j1j4&sourceid=chrome&ie=UTF-8
https://www.nytimes.com/2018/08/10/smarter-living/how-to-negotiate-salary.html
Design Your UX Career33
https://www.glassdoor.com/blog/guide/how-to-negotiate-your-salary/
Ask the rate/range in your first conversation with the recruiter. Don’t
give them your rate.
● Too Low? Let the recruiter know it’s too low. End the
conversation.
● Current Rate *or* Higher Than Expected? Without emotion turn
your focus to the details of the opportunity. What company, what
does the job request ask for, etc. You’re about to get a raise.
● A Little Under Your Current Rate? Ask if they can do better.
Design Your UX Career35
36
LaunchCode is creating new pathways
to economic opportunity for people
of all backgrounds aspiring to work in technology.
38 Design Your UX Career
Salary Guides:
https://uxpa.org/system/files/public/UXPASalaryS
urvey2016_final.pdf
:
https://www.glassdoor.com/Salaries/st-louis-ux-de
signer-salary-SRCH_IL.0,8_IM823_KO9,20.htm
https://www.roberthalf.com/salary-guide/creative-
and-marketing
:
https://www.nngroup.com/articles/salary-trends-u
sability-professionals/
Other Links
● https://www.uxbeginner.com/two-common
-ux-career-paths/
● https://www.slideshare.net/usability247/top
-5-frustrations-for-in-house-ux-practitioners
● https://medium.com/@danmaccarone/the-
ux-of-learning-ux-is-broken-f972b27d3273
● http://tomgreever.com/arrogance-as-the-en
emy-of-user-experience-design/
● https://en.wikipedia.org/wiki/Impostor_synd
rome
● https://spin.atomicobject.com/2017/09/07/d
ealing-with-imposter-syndrome/
● https://www.nytimes.com/2018/08/10/smart
er-living/how-to-negotiate-salary.html
41 Design Your UX Career

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Design Your UX Career

  • 1.
  • 2. – Assess Yourself – #CareerGoals – Go Where You Wanna Go, Do What You Wanna Do – Get Paid 2 Design Your UX Career
  • 3.
  • 4. “To be a great designer, you have to master the soft skills. A huge part of the job will involve stepping away from the design software of choice and dealing with people. Designers must be master communicators, possessing the confidence necessary to have the tough conversations. And they will happen. 4 Design Your UX Career
  • 5. ...Designers need to know how to deal with stubborn stakeholders, tell people they are wrong and why, and master the art of explaining their design decisions. Designers must also learn the art of collaboration. Working with people in many different business roles means they have to quickly be able to understand others’ perspectives, what matters to them, and how they can contribute to the UX process. 5 Design Your UX Career admit when they’re wrong,
  • 6. ...Also of importance is the ability to collaborate with other designers, which involves being able to quickly recognize each other’s strengths —  and assign responsibilities accordingly.” https://medium.com/@danmaccarone/the-ux-of-learning-ux-is-broken-f972b27d3273 6 Design Your UX Career
  • 7. 7 Design Your UX Career
  • 8.
  • 9. Design Your UX Career9 Ready to Do The Thing! Focused on wedding planning. Focused on advancing our careers so we can buy a house! Who will focus on their career, and who will focus on the baby?
  • 11.
  • 12. 12 Design Your UX Career ● Strategic Business Alignment ● Green Field Strategic Visioning ● Experience Design ● Blue Ocean Strategy ● Service Design ● Usability testing ● Ethnography ● Personas ● Journey Maps ● Surveys ● Analytics ● Information Architecture ● Card Sorting ● Tree Testing ● Wireframing ● Visual Design & Communication ● Design Principles ● Typography ● Graphic production ● Interaction Design ● Prototyping ● Pattern Libraries ● Design Systems ● Brand ID / Brand Book ● Custom Graphic Design ● Product Design ● Brand Voice ● Content Strategy ● UI Development / Front-End Code ● Accessibility ● Analytics / SEO ● Multimedia ● Facilitation Slide Information Credit: Carol Righi - 1904labs
  • 13.
  • 14.
  • 15. 15 Design Your UX Career – Start-up – Agency – Corporate/In-House – Contractor – Freelance/ Consultant
  • 16. Pay 16 Design Your UX Career Culture Hours Benefits Job Security* Culture is everything. It makes up for the low pay. Start-up pay can be low. But, if the stock options pay off, you could get a crazy payout. This is the exception, not the rule. Start-ups are lean, and there is much work to be done. 8 hours is the minimum you’ll likely put in each day. Benefits are expensive. Start-ups are strapped for cash. You do the math. Most Start-ups fail. Keep your resume up-to-date. Start-ups are trying to stretch their cash as long as possible. So, while pay is low, culture is EVERYTHING. You’ll likely wear a lot of hats, and have a lot of freedom to try things. This is great for a motivated, self-starter. You’ll have plenty of chances to learn and grow. Oh, and if the start up makes it, your stock options will be awesome. Eventually the long hours will wear on most people. If it isn’t your start-up, then you’re at the mercy of the founders. They may demand long-hour days, and if you’re salary then you won’t get paid for extra time. And, if the founders don’t find investors with deep enough pockets, you’ll be on the job hunt again.
  • 17. Pay 17 Design Your UX Career Culture Hours Benefits Job Security* Agencies tend to have great cultures. Employees work hard, and play hard. The company will typically put a heavy focus on supplying employees with swag, food, and fun activities. Agencies are looking for pros, & they’re willing to pay for them. At agencies it tends to be less about butts in seats until 5pm and more about delivering your work when you agreed you would. You must deliver. The benefits at agencies vary. Smaller agencies may have a great 401k, but a lacking healthcare plan. Larger agencies might offer everything you could ever want. If you aren’t performing at an agency, you might be headed towards the door. Pay is pretty competitive at agencies. And, you’ll have the option of wearing a lot of hats, if you wish. You’ll have a lot of freedom to try things. Work is more stable in agencies than it is in Start-ups. Agencies are more likely to fund employee attendance at conferences. They’ll encourage you to present at conferences, possibly even helping you develop your presentation skills. Agencies work pretty lean. So, they don’t typically have great healthcare -- especially maternity/paternity leave.
  • 18. Pay 18 Design Your UX Career Culture Hours Benefits Job Security* Culture is meh. Corporate tries...but #corporate. As an employee in a corporate setting the pay may be a bit below par. Sometimes there’s an annual bonus that helps pick up the rear here. 40 hour weeks, butts in seats til 5pm. Some allow work from home/flextime. Many don’t. Benefits are the bomb in corporate. Many offer 3 months maternity leave, sometimes at full pay. Once your in a corporate job, you can probably stay as long as you wish. Eight hour days, great benefits, paid vacation, sometimes they’ll pay for college, oh--and a 401k–what’s not to love? Corporate is a great place to be when you’re in school (internship), fresh out of school, or starting a family. Corporate work can be slow & monotonous. Meetings with too many people, but not the right person, office politics, it’s - gah! They don’t fund conferences like they once did. It isn’t the place to grow your career once you’re off the ground. Negotiate pay carefully up-front. Bonuses aren’t guaranteed.
  • 19. Pay 19 Design Your UX Career Culture Hours Benefits Job Security* As a contractor you aren’t always welcome at corporate events...you’re kind of just on your own. When you’re paid for every hour, you tend to work every hour they’ll allow. Expect 40+ hour weeks. Benefits are weak, and they change every 18 months (when you start/leave a gig). There is no job security in contracting. Contractors can often negotiate hourly/project rates that are a good bit higher than the equivalent employee pay. Contractors, you’re going to be looking for a new gig every 18 months on average. That means you’re changing insurance companies/plans every 18 months. You’re negotiating pay every 18 months. You’re interviewing every 18 months… And you typically can’t speak at events as a representative of the company where you contract. Contractor gigs pay well - as long as you negotiate well.
  • 20. Pay 20 Design Your UX Career Culture Hours Benefits Job Security* The culture is what you make it. You’re in control. If you are good at selling, writing SOWs and doing the actual work, you can clear more as a consultant.. Hopefully you’re working a lot of hours. Maybe you get super smart about it an sub some work out while giving yourself a nice cut. You’re in charge of your own benefits. This can be expensive. Your job security is tied to your ability to sell. Consultants can often negotiate hourly/project rates that are substantially higher than the equivalent employee pay. Consultants need to set up an LLC, figure out taxes, and figure out their own benefits. Also, you’re going to need to be your own salesperson, contract/statement-of-work writer, all the things. And, money isn’t coming in at a stable pace. You must be experienced to be considered. Get 5+ years under your belt, and practice presenting to build up your reputation before you try to go freelance full-time.
  • 21.
  • 22. 22 Design Your UX Career Nope.
  • 23. Design Your UX Career23
  • 24.
  • 25. Design Your UX Career25 Recruiters appreciate your help connecting them with people who are looking, who you would be comfortable recommending. SEO your Resume. So they can easily connect you with job matches. Sometimes they also need help navigating what a client is looking for. A client may say “UX” and mean “front-end coder”. You understand all of this blur better than most recruiters.
  • 26.
  • 27. Design Your UX Career27 UXPA Glassdoor Robert Half NN/g
  • 28. Design Your UX Career28 https://www.nngroup.com/articles/salary-trends-usability-professionals/
  • 29.
  • 30. Design Your UX Career30 Conferences https://www.lynda.com/ https://aycl.uie.com/ Medium: https://medium.com/search?q=u x&ref=opensearch Books/Audiobooks: https://www.amazon.com/s?url=search-alias%3Daps&fi eld-keywords=UX&sprefix=the+inmate%2Caps%2C176& crid=2EGNP48Z7Z11S Podcasts: https://graphicmint.com/blog/10-ux-podcasts-nee d-listen/ https://uxdesign.cc/my-top-5-ux-ui-podcasts-3011f 51017c9 https://www.justinmind.com/blog/best-design-po dcasts-for-uxers/ Or Even Just Google: youtube ux conference https://www.google.com/search?q=youtube+ux+c onference&rlz=1C5CHFA_enUS749US750&oq=yout ube+ux+conference&aqs=chrome..69i57j69i64.483 0j1j4&sourceid=chrome&ie=UTF-8
  • 31.
  • 33. Design Your UX Career33 https://www.glassdoor.com/blog/guide/how-to-negotiate-your-salary/ Ask the rate/range in your first conversation with the recruiter. Don’t give them your rate. ● Too Low? Let the recruiter know it’s too low. End the conversation. ● Current Rate *or* Higher Than Expected? Without emotion turn your focus to the details of the opportunity. What company, what does the job request ask for, etc. You’re about to get a raise. ● A Little Under Your Current Rate? Ask if they can do better.
  • 34.
  • 35. Design Your UX Career35
  • 36. 36
  • 37.
  • 38. LaunchCode is creating new pathways to economic opportunity for people of all backgrounds aspiring to work in technology. 38 Design Your UX Career
  • 39.
  • 40.
  • 41. Salary Guides: https://uxpa.org/system/files/public/UXPASalaryS urvey2016_final.pdf : https://www.glassdoor.com/Salaries/st-louis-ux-de signer-salary-SRCH_IL.0,8_IM823_KO9,20.htm https://www.roberthalf.com/salary-guide/creative- and-marketing : https://www.nngroup.com/articles/salary-trends-u sability-professionals/ Other Links ● https://www.uxbeginner.com/two-common -ux-career-paths/ ● https://www.slideshare.net/usability247/top -5-frustrations-for-in-house-ux-practitioners ● https://medium.com/@danmaccarone/the- ux-of-learning-ux-is-broken-f972b27d3273 ● http://tomgreever.com/arrogance-as-the-en emy-of-user-experience-design/ ● https://en.wikipedia.org/wiki/Impostor_synd rome ● https://spin.atomicobject.com/2017/09/07/d ealing-with-imposter-syndrome/ ● https://www.nytimes.com/2018/08/10/smart er-living/how-to-negotiate-salary.html 41 Design Your UX Career