This document provides instructions for troubleshooting issues with an espresso machine and summarizes its cleaning and maintenance procedures. It outlines how to clean parts like the steam nozzle, brewing unit, drip tray, water tank, and coffee outlet. It also describes how to descale the machine, ventilate it, and program settings for water hardness, coffee volume, and grinder adjustments. The document contains illustrations and technical specifications for the machine. It aims to ensure users obtain high quality drinks and avoid damage by following the guidelines precisely.

1. Supplied accessories TROUBLESHOOTING
PANNARELLO (optional)
CLEAN use a mild, non-scouring cleaning agent
- Clean the machine only after disconnecting plug from mains power socket
Use the frothing nozzle like the steam nozzle No indication - Switch on mains switch - Never use an ordinary or a microwave oven to dry the machine after rinsing
1 Using to make superiour quality hot and creamy No power to the machine - Check plug and power connection
Cappuccinos Frame
Rub with a soft, damp cloth
Only water instead of coffee comes
Proceed as with preparation «STEAM / when «Powder coffee» is selected - Fill up a measure of powder coffee Coffee dregs drawer
CAPPUCINO», immerse nozzle approx. 3-4 Drip tray Rinse under running water
cm in the milk
Coffee is not hot enough - Pre-heat cups
Key for brewing unit Cleaning brush - Possibly clean brewing unit
Water tank Rinse under running water
dismantling/assembly - Descale if necessary TYPE SUP 021R
Remove the filter that is in the water tank TYPE SUP 021YR
1. Loosen the knurling screw, remove nozzle and rinse thoroughly. Replace by turning
2 Cleaning No hot water/steam - Clean nozzle with needle and lightly presssing into place
(when the machine is switched
After preparation off and tap is closed)
Hot water / steam nozzle blocked
Coffee outlet 1. Extend coffee outlet nozzles totally
2. Clean with damp cloth
Heating time too long Clean weekly.
Not enough water - Descale machine
2.1 Press with thumb on center of coffee
1. Close service door outlet ...
3. Disassemble nozzle Brewing unit cannot be removed 2. Switch on machine
Coffee measure Test strip for water 3. Brewing unit is unlocked
2.2 ... and pull away coffee outlet forward
4. Place nozzle parts under running hardness 4. Continue with
water and remove milk residue.
Dry separate parts, reassemble, 3. Disassemble coffee outlet
and mount on machine Technical data Brewing unit cannot
1.
- Type SUP 021 R - SUP 021 YR 4. Clean parts of the coffee outlet under
be inserted running water
Every 3-4 months or - Nominal voltage see type plate on the machine Restore brewing unit 2
if lamp - Nominal output see type plate on the machine to original position
DESCALE (automatic) is lit -
-
Power
Frame
see type plate on the machine
metal - plastic
(see illustrations -->)
1 2.
- To descale, make sure that the mains cable is plugged in - Dimensions (L x W x D) approx. 27,5 x 35 x 42 cm / 11 x 14 x 17’’ Brewing group 1. Open service door.
and the machine switched on. - Weight (net) approx. 10 kg / 22 lbs remove drip tray/
dregs drawer
- Length of mains cable 1.2 m / 1,30 vards Clean weekly.
cod. 1.6.589.15.02 Rev. 01 del 04/04/02
- Use a non-poisonous, harmless, commercial decalcifying agent.
- Place for extra cable yes Never wash the brewing
- NEVER use VINEGAR (possible damage to device!) - Control panel on the front Preparation does not start Display: unit in the dishtwasher
- When the machine has cooled down, note manufacturer’s instructions! - Water tank removable
- If the machine is turned off during the descaling procedure, it will continue - Capacity water tank approx. 1.8 l / 60 oz
again where it left off when the machine is turned on again. bean container approx. 180 g beans / 60 oz beans Descale: see instructions «Descale» 2.1 Loosen strainer with the key … 2. Press PUSH position and withdraw the
- Heating unit aluminum brewing unit. If necessary, unscrew
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- During the entire descaling process the machine keeps interrupting
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the distribution of the descaling solution in periodical intervals. - Pump pressure approx. 15 bar Refill with fresh water upper strainer of the brewing unit
- Safety devices pressure-sensitive safety release valve
1 Preparation 1. Place large receptacle under hot water/ steam nozzle Clean everything under warm
Operating instructions
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for heating and safety thermostat Ventilate machine: see instructions «Ventilate»
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2. Fill decalcification solution according to manufacturer’s running water and let it dry well.
instructions in the water tank Clean service area
Refill with beans
Please read these TSM® operating instructions before operating the device. In order to
obtain drinks of good quality and to avoid damage or injury, follow the instructions
bl k precisely. Ensure that these instructions are given to any other users of the device and
k Empty coffee dregs drawer 3. Put brewing unit together
in
close in
2 Descale 3. Press for 5 seconds that they are kept in a safe place so that they can be referred to at any time. The device
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TSM SUCCESS MANUAL® - safe to use - easy to
(operate only when the machine is «ON») and slide back in. While inserting, has been conscientiously checked for safety and correct operation. It left the factory in
Duration: approx. 45 min. understand due to TSM® - Total Security Management Correctly insert brewing unit, dip tray, and 2.2 … and remove do not press on PUSH! fault-free working order.
4. Open turning knob and ergonomic communication®
…blink…blink… dregs drawer. Close service door
as soon as 5. Close turning knob 4. Insert drip tray / dregs drawer,
open Grinding unit blocked. The motor of the then close service door
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This TSM SUCCESS MANUAL® has been examined by SEV for conformity with the safety-relevant standards, and has
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The enclosed 'Safety Instructions' form an integral part of this user manual.
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been analysed by an application-oriented risk analysis for the completeness and correctness of the instructions for a safe brewing unit is blocked
3 Rinse 6. Rinse water tank + fill
7. Open turning knob and draw off tank contents
use of the appliance. We have thereby assumed use based on common-sense. -> Contact a service technician Read 'Safety Instructions' prior to initial operation of the device and keep
it together with the user manual.
8. Close turning knob
6 7 8 9

2. 1 > 2 > 3 >
Degree of grinding
ADJUST
STARTING
1 > 2 > 3 >
1. 1 > 2 > 3 > 4 > 5 >
BEAN COFFEE
To improve frothing
Start here
Preparation
only adjust when
grinding unit is running
The machine comes set to a Espresso or Coffee - Use another coffee roast and
middle value. Recommended (insure that it is the appropriate sort
settings are 8 (+4/-2) of coffee for fully automatic
weak strong espresso machines)
only when required
See plate on If coffee … coffee coffee
the machine - Use fresh roasted coffee beans 1 2 3
1 2 3 ...flows too fast: - Change degree of grinding
adjust finer grinding
1 2 3 4 5 Switch off To start programming mode, press both buttons,
Fill coffee beans Fill fresh water Plug mains cable into Place cup(s) under nozzle Adjust coffee distributing unit Select quantity of beans to be Press 1 x for 1 cup Remove cup(s) hold them down, and switch on machine again
power socket ...flows too slowly: Different cup sizes are possible Adjust height of unit to fit cup size grounded per serving Press 2 x for 2 cups
adjust coarser grinding
Measure water hardness
PROGRAMMING
1 > 2 > 3 >
2.
PRE-GROUND COFFEE
1 > 2 > 3 > 4 > 5 > 6 >
fine coarse
Amount of coffee
Ventilate
2. Espresso or Coffee Hardness 1
1. Place cup under nozzle
2. Press and hold down desired Add frothed milk to 1 sec. Hardness 2
1. button (espresso or coffee) your coffee
3. Release button when Hardness 3*
correct amount is reached Hardness 4
4. Quantity remains stored in memory
1 2 3 Insert test strip and Press button... ...until appropriate setting...
*Factory preset
PREPARATION
Place receptacle Switch on power Press button to select 1 2 3 4 5 6 read after 1 min.
under nozzle (The switch is located on hot water Place cup under nozzle Adjust coffee distributing unit Select pre-ground coffee Fill up with powder Press 1 x for 1 cup Remove cup
the backside of the machine) Different cup sizes are possible Adjust height of unit to fit cup size - Max. 1 level measure Machine rinse function
4 > 5 > 6 > - NEVER use instant coffee!
As soon as the machine
has been switched on,
CAPPUCCINO
1 > 2 > 3 > 4 > 5 > 6 > 7 > the remaining water is
Ventilate
2. rinsed out. Therefore,
the very first cup of activated
coffee is made with
1. fresh water
not activated
Press button
4 5 6
Open nozzle to start If the water does not flow Press the button once Prebrewing function
hot water preparation out regularly, close nozzle. again, to bring the machine 1 2 3 4 5 6 7
The coffee is first
back to normal operation Fill 1/3 cup with cold milk Start steam preparation Place cup under nozzle Froth up milk End preparation Remove cup Clean nozzle with damp moistened and then
- Purge leftover water - Immerse nozzle 3-4 cm / 1-1.5” Move cup while frothing … cloth brewed after a short pause!
- Close turning knob deep so that the froth does not
Observe display - Open turning knob dry on nozzle activated
1 > 2 > 3 > 4 > 5 > 6 > 7 >
3. HOT WATER not activated
flashing: machine is warming up
steady: machine ready Press button
Pregrinding function
4. If the device has not been used for a long period, ventilate (prime the unit) before starting During preparation,
the next portion of coffee
will already be ground
1 2 3 4 5 6 7 (ideal if several coffees
need to be prepared) activated
Adjust nozzle if necessary Select hot water Place cup below Start hot water preparation Draw off hot water End preparation and Press the button, to bring
Cup warmer Coffee bean container Pre-ground coffee - Immerse nozzle 3-4 cm / 1-1.5” remove cup back the machine to
deep normal operation not activated
Adjusting lever for degree of grinding Espresso
Funnel for coffee powder Press button
Coffee 1 > 2 > 3 > 4 > 5 > 6 >
Adjusting lever for quantity of coffee
Hot water 1 > 2 >
Service door/brewing unit
Fresh water tank Descale
STEAM
End here
Coffee distributing unit (adjustable) Mains switch
Malfunction
Coffee dregs drawer Turning knob steam /hot water
(access: open service door) Operating panel
Refill with beans
Optional handles Empty coffee dregs drawer 1 2 3 4 5 6
Insert drip tray /drip grid
Refill with water Start steam preparation Place cup below Heat up drink by rotating End preparation Remove cup Clean nozzle with damp 1 2
Hot water/steam nozzle Ventilate (prime) machine - Purge leftover water - Immerse nozzle 3-4 cm / 1-1.5” cup while filling cloth TSM SUCCESS MANUAL® - ©180202 - by SEV / ASE Switch off and switch on again to
Display: drip tray full - Close turning knob deep so that the froth does not
1 2 - Open turning knob 3 dry on nozzle 4 activate the programmed functions 5