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Next Generation of Traveler Information

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Publié le

ITS Heartland 2012
Annual Meeting
Kansas City, MO

Presented by Ginny Crowson, Senior Project Manager, Athey Creek Consultants

Publié dans : Technologie, Business
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Next Generation of Traveler Information

  1. 1. Next Generation ofTraveler InformationE N T E R P R I S E ITS Heartland March 27, 2012
  2. 2. Outline• Project overview• Preliminary information on current practice• Upcoming information exchange• Questions E N T E R P R I S E
  3. 3. Project Overview• ENTERPRISE – FHWA Transportation Pooled Fund Study TPF-5(231) since 1991 – 16 members (including Ontario and Dutch Ministry of Transport) – Forum for collaborative ITS research, development and deployment ventures For more information, visit www.enterprise.prog.org E N T E R P R I S E
  4. 4. Project Overview• Background – Anticipating Real-Time Management Information Program (23 CFR 511 or Section 1201) requirements by 2014 – Budget constraints continue – Things evolve rapidly• ENTERPRISE members want to understand – New dissemination options and customer needs for them – Ways to minimize operating costs – Sources of data available – Performance targets and measurement E N T E R P R I S E
  5. 5. Project Overview• Project authorized in early March• Objectives – Discover and understand current trends – Articulate traveler information goals – Develop a plan for acting on trends• Research with agencies, industry and customers• Organize information exchange• Develop traveler information framework document E N T E R P R I S E
  6. 6. Current Practice• Survey distributed to states – 511 Deployment Coalition contacts and ENTERPRISE updates – 24 responses – 18 states, 1 metropolitan region – Administered via SurveyMonkey• Questions grouped into three categories – Dissemination – Data – Operational Practices E N T E R P R I S E
  7. 7. Current Practice• SurveyMonkey clip http://www.surveymonkey.com/s/RealTimeTravelerInformationProgram E N T E R P R I S E
  8. 8. Current Practice: Dissemination
  9. 9. Current Practice: Dissemination• Most also disseminate data to other sources for distribution to travelers – Typically via web using XML data feeds
  10. 10. Current Practice: Data• Getting close to meeting 23 CFR 511/1201! E N T E R P R I S E
  11. 11. Current Practice: Data• How is data being gathered? – Transportation staff (96%) – Network detection (82%) – Purchased third party (18%) – Traveler reports (9%) – Others included weather services, other agencies, toll tag readers E N T E R P R I S E
  12. 12. Current Practice: Operational Practices 5% 32% 64%
  13. 13. Current Practice: Operational Practices• About half have established program goals – Meeting 23 CFR 511/1201 was most common – Some focused on releasing updated versions of services• Similar results for performance targets and measures – Additional references to 23 CFR 511/1201 – Others referenced minimizing downtime, increasing awareness and improving traffic operations E N T E R P R I S E
  14. 14. Current Practice: Operational Practices• Varied practices related to seeking customer feedback 9% 23% 32% 36% E N T E R P R I S E
  15. 15. Current Practice: Operational Practices• Very few partner with others to generate revenue in support of program – One entire program has been turned into an “ad- supported venture” – Others are just beginning their partnerships E N T E R P R I S E
  16. 16. Information Exchange• Webinars and summary reports – May through September 2012• Focused topics – Understanding and setting traveler information goals – Dissemination tools – Cost management – Customer needs and wants – Data management – Performance targets E N T E R P R I S E
  17. 17. Information Exchange• Project information will be available through ENTERPRISE web page – www.enterprise.prog.org/Projects/2010_Present/ nexteraoftravelerinfo.html E N T E R P R I S E
  18. 18. QuestionsHow do you think programs like Connected Vehicle will impacts traveler information? How do you think restricted transportation budgets will impact traveler information? Is traveler information a core service for transportation agencies? Where do you see traveler information in 10-20 years? What will customers want? E N T E R P R I S E
  19. 19. QuestionsGinny Crowson, Athey Creek Consultants ENTERPRISE Program Support Consultant 651.600.3338 crowson@acconsultants.orgBill Legg, Washington Department of Transportation ENTERPRISE Program Chair 360.705.7994 leggb@wsdot.wa.gov E N T E R P R I S E