Ce diaporama a bien été signalé.
Nous utilisons votre profil LinkedIn et vos données d’activité pour vous proposer des publicités personnalisées et pertinentes. Vous pouvez changer vos préférences de publicités à tout moment.
Facebook Training Seminar
Thursday 28th
January, 2016 10:00am – 12:00pm
Slide: 1
hashtag #voriantraining
Matt Lynch
With over 23 years Online Marketing & Information
Technology experience, my primary speciality is
Search Engine...
Slide: 3
Vorian Agency is a full service Digital Agency based in West Perth, that provides
customised marketing solutions ...
Connect on Social Media…
LinkedIn: au.linkedin.com/in/mattlynchseo
Google+: plus.google.com/+MattLynchAU
Twitter: twitter....
Connect with Vorian Agency
Facebook.com/VorianAgency
Linkedin.com/company/vorian-agency
Google.com/+VorianAgencyWestPerth
...
Interactive Questions?
During today’s session, you are welcome to ask questions.
Follow-up questions can be tweeted to our...
Housekeeping
Before we start, please note the following:
• Exits
• Toilets
• Mobile phones on silent
• Wireless internet s...
In today’s session…
• Facebook personal & business account features and optimisation
• A consistent Social Media Style Gui...
How many on Social Media?
• Facebook 1.49 Billion monthly users
• Twitter 316 Million monthly users
• Instagram 300 Millio...
Impact of Facebook on SEO
Slide: 10
Don’t Forget to Check-in
• Leave your mark, tell your connections where you’ve been, and what you have been
doing, by perf...
The case for SMI
• 'Social' is something that should be integrated and embraced at every level of the
organisation, and th...
The Social Salesperson
• We are seeing the rise of the 'social salesperson', that can enrich the marketing
department's SM...
The Social Salesperson…
• Ask them to engage with customers, prospects and industry peers on blogs, and
groups on Facebook...
Brand Consistency
• Before we delve into preparing to do business online… research and do the due
diligence, to determine ...
Secure Your Name
• Proverb: Failing to plan is planning to fail
• You may not use them today, but secure them for tomorrow...
Style Guide
• Generate a ‘Style Guide’ for your online business
• Research your target demographic to develop your ideal ‘...
Your Social Media Policy
• To maintain our company's open, honest and transparent approach, and our genuine
personality, w...
Which Demographics are Social?
• Number of Australian Retailers using Facebook: 53%
• Number of Australian Retailers using...
Follow & Add Relevant Friends
• Connect with influential people in your industry and build relationships.
• Provide intere...
Hashtags #• Hashtags turn topics and phrases into clickable links in your posts on your personal
Timeline or Page. This he...
Impact of Emoticons
Slide: 22
A Guide to Wall Posts
Slide: 23
• Posts with 80 characters or less receive 23% higher engagement than longer posts!
• For ...
Get More Engagement
Slide: 24
• Your aim – More Likes, More Shares, More Comments…
• Post fresh content daily.
• Have at l...
What Successful Brands do
Slide: 25
Facebook Tips…
• Do they use a suitable business name (matching brand)?
• Do they have a custom URL?
• Do they have a Hero...
Facebook Dimensions
Slide: 27
Facebook Dimensions
Slide: 28
It all starts with Content
• Content Marketing, Social Media and SEO works together for great results…
• Blog posts
• Vide...
Do Not Make Misleading Claims
• ACCC – Advertising & Promoting Your Business – Social Media:
– There are no specific or di...
Repurpose/Reuse Content
• Images/video, there are multiple types of video social media channels where video
can be posted/...
The power of an image
• One Picture is Worth a Thousand Words.
• Dozens of studies and experiments prove that users are mo...
Facebook News Consumption
• A new Pew study shows that Facebook is the leading social network for news
consumption among U...
Mobile First
• Facebook Claims 1 Billion Active Mobile Users, 200 Million On Instagram.
• Zuckerberg told analysts on a co...
Efficient Social Media Management - HootSuite
• Did you know you can use HootSuite with many of the popular Social Media c...
Google URL Shortener & Campaign Tracking
• To assist your marketing campaign reporting
and tracking of the efforts of link...
Social Learning
• Apply shared learning's from each channel
• Cross pollination between each channel (share and point betw...
Keep Your Site Sticky!
And once you have got the user to your website... Stickiness will keep them there!
•Newsletter subs...
Behind the Page <html>
• You can include a reference to your Facebook social media sites from within the
<html> code of yo...
New opportunities…
• Real time experience (posts during an event)
• Apps for your Business (create apps also for iOS, Goog...
Quality Indicators
• Likes
• Links
• Shares
• Comments
• Views
• Mentions
• Social signals, trust, recommendations, review...
Facebook Insights
Slide: 42
Some Really Useful Apps
Free and paid apps from Woobox: Add cross pollination to your other Social Media
channels, provide...
Building EDM Subscribers
1. Do Your Facebook Ads Research: Write down the top 15-30 Facebook Fan Page URLs that your
ideal...
Building EDM Subscribers…
Additional Tips:
•Test Out List Building Sweepstakes & Contests
•Split Test The Copy & Offer On ...
Reputation Reporting
• Measure and Manage your Social Reputation
• Klout - http://klout.com/home
• Kred - http://kred.com/...
Facebook PPC
Slide: 47
https://www.facebook.com/business/ads-guide
Managing Facebook with Others
• Facebook Ads Manager https://www.facebook.com/ads/manager/pages
• Facebook Power Editor ht...
Facebook PPC• Determine your goal – increase LIKES or drive traffic to your site
• Refine your audience to target:
Locatio...
Facebook Ad Sizes
• For more design recommendations, visit the
Facebook Ads Guide. Once there, choose an
objective in the ...
Facebook Ad Placements
Slide: 51
Facebook Local Awareness Ads
• Facebook’s new local awareness ads are the best way to reach people when they’re
near your ...
Urchin Tracking Module (UTM)
• One of the major reasons Facebook is so attractive and valuable to small and
medium-sized b...
Follow-up Questions?
After today’s session, you are welcome to tweet questions
to our Vorian Agency Twitter Account @voria...
Keep Connected
After today’s session, please feel free to connect with me if
you have additional questions:
Facebook: http...
Slid
We would love to see you again…
Thank for attending today’s seminar.
• Presentation notes available at www.vorianagency.co...
Social Media Services
SMM - Social Media Marketing
•Social Media Scope & Strategy
•Social Media Content Plan
•Social Media...
Prochain SlideShare
Chargement dans…5
×

0

Partager

Télécharger pour lire hors ligne

Facebook Training Course - Vorian Agency 2016

Télécharger pour lire hors ligne

Learn how to use Facebook for marketing your business. Vorian Agency is once again proudly supporting the development of local Perth businesses during 2016, through the provision of 15 business marketing training course topics at no cost for attendees. These two-hour duration training courses held in our West Perth training facility, cover 15 popular marketing topics and are presented by leading marketing specialist Matt Lynch. Designed to enhance your knowledge across a range of marketing disciplines; Matt guides new and established businesses with essential knowledge, useful take-away tips that you can implement straight away, debunks myths, explains terminology and enables you to have informed conversation on what needs to be done with current best practice methodology. Course information and booking via the website: http://www.vorianagency.com.au/resources/seminars/

Livres associés

Gratuit avec un essai de 30 jours de Scribd

Tout voir
  • Soyez le premier à aimer ceci

Facebook Training Course - Vorian Agency 2016

  1. 1. Facebook Training Seminar Thursday 28th January, 2016 10:00am – 12:00pm Slide: 1 hashtag #voriantraining
  2. 2. Matt Lynch With over 23 years Online Marketing & Information Technology experience, my primary speciality is Search Engine Optimisation (SEO). I am an experienced senior technical marketing specialist working both within agency and in-house roles. I am a certified Google AdWords Specialist, Bing Ads Accredited Professional. I enjoy keeping up with the 'bleeding edge' of technology advancements and social media evolvement to ensure current knowledge in an ever changing landscape, leading to early adoption and determination of opportunity for marketing enhancement. Vorian Agency - General Manager Slide: 2
  3. 3. Slide: 3 Vorian Agency is a full service Digital Agency based in West Perth, that provides customised marketing solutions including; search engine optimisation (SEO), pay- per-click advertising (PPC), social media marketing (SMM), strategy, web design and development, branding, print and graphic design, as well as on-hold phone messages, audio and video production services, that are aimed at promoting your brand’s products and services through a variety of results oriented strategies. Vorian Agency is a Google Partner, Bing Ads Accredited Company, Hootsuite Solutions Partner and a MailChimp Expert Company. Vorian Agency delivers integrated online and offline marketing solutions to business wrestling with how to market in today’s changing environment.
  4. 4. Connect on Social Media… LinkedIn: au.linkedin.com/in/mattlynchseo Google+: plus.google.com/+MattLynchAU Twitter: twitter.com/mattrlynch Instagram: instagram.com/#mattrlynch Pinterest: pinterest.com/mattrlynch About Me: about.me/au.mattlynch SlideShare: slideshare.net/mattrlynch YouTube: youtube.com/user/aumattlynch Vimeo: vimeo.com/mattrlynch Vine: vine.co/mattlynch Yelp: mattlynch.yelp.com.au Slide: 4 FourSquare: foursquare.com/mattrlynch Klout: klout.com/#/mattrlynch Blogger: seo-matt-lynch.blogspot.com/ Ello: ello.co/mattrlynch Tumblr: mattrlynch.tumblr.com/ Flickr: flickr.com/photos/au_mattlynch TrueLocal: truelocal.com.au/member/mattlynch Ocho: @mattrlynch Snapchat: au.mattlynch Everytrail: everytrail.com/profile.php?user_id=1460969 Email: matt.lynch@vorian.com.au Facebook: facebook.com/mattrlynch
  5. 5. Connect with Vorian Agency Facebook.com/VorianAgency Linkedin.com/company/vorian-agency Google.com/+VorianAgencyWestPerth Twitter.com/VorianAgency Pinterest.com/vorianagency Foursquare.com/v/vorian-media-group Yelp.com.au/biz/vorian-agency-west-perth Klout.com/vorianagency About.me/VorianAgency Slideshare.net/vorianagency Instagram.com/vorianagency Flickr.com/photos/vorianagency Youtube.com/user/VorianAgency Vimeo.com/vorianagency Vine.co/u/VorianAgency Slide: 5
  6. 6. Interactive Questions? During today’s session, you are welcome to ask questions. Follow-up questions can be tweeted to our Vorian Agency Twitter Account @vorianagency using the hashtag #voriantraining https://twitter.com/vorianagency Slide: 6
  7. 7. Housekeeping Before we start, please note the following: • Exits • Toilets • Mobile phones on silent • Wireless internet settings • Presentation notes available at www.vorianagency.com.au/resources/downloads • Vorian Agency Services Spectrum showcases our service offering • Vorian staff are available to arrange an appointment or answer specific questions • Your feedback on today’s seminar is important to us • Register for our free seminars at www.vorianagency.com.au/resources/seminars • Invite others you may know to register for our free seminars Slide: 7
  8. 8. In today’s session… • Facebook personal & business account features and optimisation • A consistent Social Media Style Guide • Why you should have a Social Media Policy • Best Practice Facebook Tips • The ideal Facebook post length • Filling out your Timeline • Sourcing and Building Followers/Fans • Content Marketing Types with Facebook • Facebook Places & Check-ins • Using Events with Facebook • Benefit of Notes with Facebook • Photos, Galleries, Videos • Competitions in Facebook • Custom Apps, and building your own pages • Facebook Pay Per Click Advertising (LIKES and links) • Efficient Social Media Management and Apps • Reporting & Measurement Slide: 8
  9. 9. How many on Social Media? • Facebook 1.49 Billion monthly users • Twitter 316 Million monthly users • Instagram 300 Million monthly users • Google+ 300 Million monthly users • LinkedIn 255 Million monthly users • Pinterest 250 Million monthly users • Tumblr 230 Million monthly users • Snapchat 200 Million monthly users • Flickr 65 Million monthly users • Vine 42 Million monthly users Slide: 9
  10. 10. Impact of Facebook on SEO Slide: 10
  11. 11. Don’t Forget to Check-in • Leave your mark, tell your connections where you’ve been, and what you have been doing, by performing a Facebook Check-in. With the Facebook app on your smartphone choose the ‘check-in’ option, and firstly see if the location you are at is recognised on the geographic location list, or refine the process by searching for the business name, and selecting. • Add a photo, who you are with, and an emotion, along with a status update. • For businesses, incentivise the process! Engage with consumers via Facebook who check-in, and offer something special. For those here today, it is a great business networking opportunity to check-in at Vorian Agency, and build your brand awareness, so that we can generate some ‘social signals’ to your business. Slide: 11
  12. 12. The case for SMI • 'Social' is something that should be integrated and embraced at every level of the organisation, and this especially includes sales. • Social presents many unique opportunities to build relationships, gain insights, and make sales. • Optimising your social media strategy for SMI (Search Marketing Integration) means creating content that's designed to fit in with how customers search for you, then socialise that content across all your company's social media channels. Slide: 12
  13. 13. The Social Salesperson • We are seeing the rise of the 'social salesperson', that can enrich the marketing department's SMI efforts weaving SEO techniques into their day-to-day work. • Content marketing is fundamental to the success of any organisation that wants to generate business online. • Your savvy sales individuals will have unique perspectives on the market, products features/benefits, and how to solve problems. • They will be able to identify common customer questions, reservations, and effective selling points. • They are ideally placed to help with the creation of content that aligns with every stage of the sales funnel. • Content should be monitored of course and vetted before representing the brand (have a brand guideline or ‘style guide’ is a good start). • The sheer volume, and quality of content will be beneficial for the business. • Savvy sales reps can support the business by sharing information via social communities. • Repost and share company announcements, promoting content, engaging with their community. • As the sales rep's social presence grows, so should the brand's, bringing in new followers and widening your social reach. Slide: 13
  14. 14. The Social Salesperson… • Ask them to engage with customers, prospects and industry peers on blogs, and groups on Facebook this will help to build relevant links back into your site. • Encourage them to attend local meet-up groups or networking events, where they can 'check-in', post photos and updates. • Many sites, associations and groups allow the users to post profiles, and links... and contribute to solid link authority references back to your site. • Salespeople tend to have larger than normal networks, which can be tapped into and used for SEO, including Facebook • Colleagues in complementary organisations on Facebook, who can be used for guest blog posts, co-marketing sponsorships, interviews and other opportunities. • Keeping up-to-date and informed on the competition, your sales team are well suited for this role. • Successful SMI requires the full integration of your whole organisation. Slide: 14
  15. 15. Brand Consistency • Before we delve into preparing to do business online… research and do the due diligence, to determine a consistent brand approach (name and logo) to avoid confusion and conflict to the brand. • NameChk: http://namechk.com/ • Knowem: http://knowem.com/ Slide: 15
  16. 16. Secure Your Name • Proverb: Failing to plan is planning to fail • You may not use them today, but secure them for tomorrow! Slide: 16
  17. 17. Style Guide • Generate a ‘Style Guide’ for your online business • Research your target demographic to develop your ideal ‘persona’ • Determine your ‘Tone of Voice’, type of language used and how you will come across • Consistent naming convention for account creation • Consistent brand approach for use of logo, hero images, fonts and colours • Prepare business descriptors for use in ‘About’ biographies • Look to incorporate target keyword strategy throughout Slide: 17
  18. 18. Your Social Media Policy • To maintain our company's open, honest and transparent approach, and our genuine personality, we’ve set out a few Guidelines and Policies to follow. They should be read and followed by all staff, and especially anyone who updates a Social Media profile for our company. • Our Social Media objectives – Have fun. If you enjoy what you do, they will too! – Respect the audience. Even if their opinions differ. – Be timely. Social Media is about NOW. – Know when and what to post. Right message, right time. Be mindful of situations where you need approval signoff before responding or posting. – Leave competitors to it. They may talk about us, but the best response is no response. – Act responsibly. Do us proud and keep it honest. Don’t post negative comments, avoid inflating feedback with other profiles and importantly never leak confidential business information • Remember to follow these policies – Keep it quiet – never discuss company or customer details. This includes subjects like sales figures, customer details, internal policies, complaints, staff members or incidents. – Keep it nice – Never refer to our company or others in a way that is defamatory, harassing or indecent. – Keep it private – Never reference any clients, customers or trade partners without obtaining their permission to do so. – Keep it real – Never post online on behalf of the company or competitors (under your own name or anonymously) unless it’s part of your job role or you’ve been given permission to do so. – Keep it calm – if you’re in a bad mood, or someone riles you, take a step back and come back to it later. – And finally, remember to keep it cool – We know you love social media as much as we do, but remember your social media usage shouldn’t interfere with your job. Usage may be reviewed and monitored by your Manager. Slide: 18
  19. 19. Which Demographics are Social? • Number of Australian Retailers using Facebook: 53% • Number of Australian Retailers using Twitter: 46% Slide: 19
  20. 20. Follow & Add Relevant Friends • Connect with influential people in your industry and build relationships. • Provide interesting information and share your network with influential people, and they will return the favour. • Insert links and news about your website to increase your traffic (see Sticky section) • Interact with Customers… Companies with more Facebook fans are those who respond to their customers. • Continually work to build your followers. • Don’t buy Likes! (Beware the risk of click farms in countries like India, Bangladesh, Philippines, Nepal, Sri Lanka, Egypt and Indonesia) view video: 6 Andrew Herrmann - Very interesting FB you sneaky operator Slide: 20
  21. 21. Hashtags #• Hashtags turn topics and phrases into clickable links in your posts on your personal Timeline or Page. This helps people find posts about topics they’re interested in. To make a hashtag, write # (the number sign) along with a topic or phrase (written as one word) and add it to your post. • Use hashtags (#) to focus posts on topical keywords, or brand name. • Regularly post with hashtags. • Don’t over do the amount of hashtags implemented within a post. • Keep an eye on trending topics and particular #tags, and blend these into your posts. • http://www.hashtags.org/ • Hashtags can be used as keyword links within Twitter, Facebook and Google+ Slide: 21
  22. 22. Impact of Emoticons Slide: 22
  23. 23. A Guide to Wall Posts Slide: 23 • Posts with 80 characters or less receive 23% higher engagement than longer posts! • For brands, this length is a concern, as 75% of posts are much longer. • Gain 48% more interaction with effective CTA types (Call To Action) include; Like, caption this, share, yes or no, and thumbs up. • Stop words - take, click, submit, check and shop, see significantly lower interaction rates. • Posts that ask for shares have a 7x higher share rate, than those that don't ask fans to share. • When fans are asked to specifically comment on a post, there is a 3.3x higher comment rate. • When fans are specifically asked to like a post, there is a 3x higher like rate. • Posts that use 'winner' as a keyword, get a 68% higher interaction than average. • Posts that use 'win' as a keyword, get a 46% higher interaction than average. • Post that use 'giveaway' as a keyword, get a 42% higher interaction than average. • Long URLs receive 16% higher interaction than shortened URLs, so give an indication in the URL path of the final destination. • Posts that contain questions receive 92% higher comment rate. • It is better to pose the question at the end of the post, as it will produce 15% higher overall interaction.
  24. 24. Get More Engagement Slide: 24 • Your aim – More Likes, More Shares, More Comments… • Post fresh content daily. • Have at least on post scheduled for every day of the week – even the weekends! • Space your posts out. i.e. 6 posts spaced out over 12 hours is more effective than if all 6 posts were made at once. • Consider the ‘waterfall effect’ on the consumers wall (Average lifecycle is 1.5hours) • Schedule your posts ahead of time. • Ask questions – asking questions of your fans is a great way to get them commenting and involved in your community. • Post engaging content – pictures, videos, infographics, website links. When you post pictures on Facebook they take up more space in the news feed. Pictures will normally get more engagement (~40% more) than a plain text status update.
  25. 25. What Successful Brands do Slide: 25
  26. 26. Facebook Tips… • Do they use a suitable business name (matching brand)? • Do they have a custom URL? • Do they have a Hero image? • Do they have suitable branding logo, or profile picture? • How many LIKES? • How many Talking About? • How many were here (check-ins)? • Do they have a suitable 'About Us'? • Do they use Photos/Video gallery? • Do they use Events? • Do they use Notes? • Do they tie in to their other SM accounts (Twitter, Pinterest ect)? • Do they use Custom Plugins (newsletter, SM etc)? • Frequency of posts (to the wall)? • Types of posts (text, photo, video, links)? • Topics of posts (competitions, engaging, asking questions)? • Engagement with posts (from users)? • Use of TimeLine (do they extend back to inception of business)? Slide: 26
  27. 27. Facebook Dimensions Slide: 27
  28. 28. Facebook Dimensions Slide: 28
  29. 29. It all starts with Content • Content Marketing, Social Media and SEO works together for great results… • Blog posts • Videos and Podcasts • Images and Infographics • Whitepapers • Webinars • Slideshows • Reviews • Website copy and Product descriptions • Ebooks • Digital magazines • Research reports • Case studies • Enewsletters • ... then syndicate all of this content through your social channels. • Did you know that making your content font size a bit larger can even impact the conversion rate? Slide: 29
  30. 30. Do Not Make Misleading Claims • ACCC – Advertising & Promoting Your Business – Social Media: – There are no specific or different consumer laws or rules in place for social media. Consumer protection laws which prohibit businesses from making false, misleading or deceptive claims about their products or services have been in place for decades. These laws apply to social media in the same way they apply to any other marketing or sales channel. Slide: 30
  31. 31. Repurpose/Reuse Content • Images/video, there are multiple types of video social media channels where video can be posted/embedded, likewise with images. Look to reuse this graphic content in multiple areas. • Depending on channels repurposed to, adjust the tone of voice of the text to suit. • Anchor tags/link references variance (avoid duplicate content) Slide: 31
  32. 32. The power of an image • One Picture is Worth a Thousand Words. • Dozens of studies and experiments prove that users are more attracted by amateur pictures that look true-to-life, though they can miss a polished glamorous look. • As James Chudley put in his guide on using photos to sell: • Show off your product’s benefits • Make visitors laugh • Tell a story and show how to do something (step-by-step guides with pictures simply rock!) • Be consistent and professional. • Infographics are another way of leveraging images. Slide: 32
  33. 33. Facebook News Consumption • A new Pew study shows that Facebook is the leading social network for news consumption among U.S. adults. • Whilst 30% may get the news whilst on Facebook, if you can really call it “news.” When you dig a little deeper, you discover that the news they’re getting is nothing more than a blend of TMZ, ESPN, and local community gossip. Slide: 33
  34. 34. Mobile First • Facebook Claims 1 Billion Active Mobile Users, 200 Million On Instagram. • Zuckerberg told analysts on a conference call at the end of March 2014 that Facebook now has 1 billion active monthly mobile users. That’s up from 945 million in December. Facebook’s mobile users surpassed those on PCs in Q4 2012. • Instagram’s user base has doubled since Facebook acquired the company in April 2012, boasting more than 200 million users. Two years ago, Instagram had 100 million users. • Joe McCormack, CEO of Facebook PMD Adquant, says, “Between Facebook, WhatsApp, Instagram, and Messenger, Facebook is leading the industry to the next generation of mobile. One billion active monthly users on mobile is just the tip of the iceberg for Facebook. With such exponential growth, we expect Facebook to be on all four billion mobile phones in the world in the near future.”. Slide: 34
  35. 35. Efficient Social Media Management - HootSuite • Did you know you can use HootSuite with many of the popular Social Media channels to connect with consumers, broadcast, amplify, and monitor conversations? • Repurpose content across multiple social media channels and coordinate your social media campaign management from HootSuite. • Schedule your posts in HootSuite in advance (day and time) upload from a spread sheet. • Great for monitoring and listening • Google Analytics connection • Canned responses • Shortened URL • Get the App! Slide: 35
  36. 36. Google URL Shortener & Campaign Tracking • To assist your marketing campaign reporting and tracking of the efforts of links you post and measure the effectiveness of your activities, consider using a consistent URL shortener such as Google’s goo.gl • Google Analytics Campaign Link Tagging Tool is also very useful to create tagged URLs with campaign and source information that you can then shorten. The results are then measured within Google Analytics to show the effectiveness of different mediums. Slide: 36
  37. 37. Social Learning • Apply shared learning's from each channel • Cross pollination between each channel (share and point between) • Focus on the strengths on each channel (demographic understanding, delivery time) • Explain where you are (which channels)! Do this by… social share/follow on site/EDM/email stationery/off-line opportunities (POS etc.). • So much effort taken to drive traffic to a business, why not get them to stick (particularly during their research phase) • Opportunities to reinforce (confirmation pages, automated emails) • Provide access to immediate information (Twitter, Facebook, Community?) Slide: 37
  38. 38. Keep Your Site Sticky! And once you have got the user to your website... Stickiness will keep them there! •Newsletter subscription feature •Follow on Facebook, Twitter, LinkedIn, Pinterest... •Add to Favorites •Community Section (If suitable) •Encourage them to engage, and re-engage… give them a reason to do so. •As with ANY Social Media account and your contact information, you want it to be seen so that others can discover, follow you and connect. •Also add the Social Media logos and links to your company profile in your email. •On your website, “Our Staff” section, have profiles for your team members and include links to their LinkedIn accounts and other Social Media. •In your EDMs (Electronic Distribution Marketing – Emails) include both links to your LinkedIn company/personal page, as well as Social Share options within the content to encourage viral distribution opportunities. •Add Social Media news feed plugins to your website to share the content. •Remarketing… Slide: 38
  39. 39. Behind the Page <html> • You can include a reference to your Facebook social media sites from within the <html> code of your website using Facebook Open Graph metadata markup. • Facebook Open Graph Checker: https://developers.facebook.com/tools/debug Slide: 39
  40. 40. New opportunities… • Real time experience (posts during an event) • Apps for your Business (create apps also for iOS, Google Play, Windows) • Social check-ins • Video has become one of the most influential factors in all aspects of digital marketing. • Particularly useful if you are targeting a long-tail query, if the query relates closely to a visual concept that could be better explained in a video than a blog, you will most certainly gain a better search position by producing a video. • A recent Forrester study showed that a webpage with a video was 53x more likely to gain a page one position in the SERPs. • Viewers of video are 64% more likely to purchase after watching a product video. Slide: 40
  41. 41. Quality Indicators • Likes • Links • Shares • Comments • Views • Mentions • Social signals, trust, recommendations, reviews, content and link references, relationships with search engines, multiple listings for your business in SERPs increasing site saturation/footprint • Social media values such as likes, shares, retweets and +1s, are becoming more influential in terms of garnering search results. • Google is interested in rewarding sites that have good social signals. • Social media injects a valuable human element into the search landscape to balance out spiders, algorithms and technology. Slide: 41
  42. 42. Facebook Insights Slide: 42
  43. 43. Some Really Useful Apps Free and paid apps from Woobox: Add cross pollination to your other Social Media channels, provide coupons, run contests, stimulate engagement with polls and get user generated content with photo contests, and more, using Woobox http://woobox.com Slide: 43
  44. 44. Building EDM Subscribers 1. Do Your Facebook Ads Research: Write down the top 15-30 Facebook Fan Page URLs that your ideal clients are most likely a Fan of. This data is crucial for step 4 as it will be used when setting up your Facebook ads targeting. 2. Create An Irresistible Free Offer: This free gift you create should offer a solution to an urgent problem or burning desire that your ideal clients are dealing with currently. i.e. a free report, free video series, free coupon, free checklist, free templates etc. 3. Set Up A Custom Facebook Tab With An Opt-in Box: On your business Facebook Fan Page, you’ll want to set up a custom landing tab with an email opt-in box inside this custom tab. You will be driving traffic to this tab & giving away your “irresistible free offer” in exchange for their email. 4. Drive Targeted Traffic With Facebook Ads: Use the data from your “research in step 1” and set up a series of Facebook ads that target each of the fan pages you wrote down. Direct that traffic to your custom tab. You’ll be offering your free irresistible offer in exchange for their email address. Continue to follow up with your email list and add value. 5. Add Relevant Value Daily To Your Fans: Consistently share relevant valuable info with your Fans on your Facebook page. Don’t just share your own content… also share other pages & sites relevant and valuable content. Encourage conversation, get feedback and listen closely. Ask your fans questions, respond to the comments you receive. 6. Analyze Your Facebook Ads Data: Use Google analytics to track conversions on your landing pages. You can also use the Facebook off-site-pixel as well. Multivariate A/B split test your ads using different copy, images, demographics, interests targeting and adjust accordingly. 7. Analyze Your Page Insights: Look at the demographics of your new fans. Look at the times your fans are mostly online. Look at which posts you make get the most reach and engagement. Take note and then adjust your ads accordingly. Then continue to repeat the 7 step Facebook list building process and watch your email list grow. Slide: 44
  45. 45. Building EDM Subscribers… Additional Tips: •Test Out List Building Sweepstakes & Contests •Split Test The Copy & Offer On Your Custom Tabs •Picture Posts Often Get High Engagement •Set Up An Auto-responder Follow-Up Email Sequence •Be Unpredictable Yet Consistent & Always Add Value Slide: 45
  46. 46. Reputation Reporting • Measure and Manage your Social Reputation • Klout - http://klout.com/home • Kred - http://kred.com/ • Naymz - http://www.naymz.com/ • PeerIndex - http://www.peerindex.com/ • TrustCloud - https://trustcloud.com/ • Social Mention – http://www.socialmention.com/ • Record monthly your growth in followers, following, LIKES, Tweets check-ins, people talking about this, engaged users and reach. Slide: 46
  47. 47. Facebook PPC Slide: 47 https://www.facebook.com/business/ads-guide
  48. 48. Managing Facebook with Others • Facebook Ads Manager https://www.facebook.com/ads/manager/pages • Facebook Power Editor https://www.facebook.com/ads/manage/powereditor/ • Facebook Business Page https://business.facebook.com • Business Manager lets you manage all the people, ad accounts, and Pages that you work with in one place. Before creating a new Business Manager, first check to make sure that you're the best person in your company to set up your business. • If you're with a partner or work on ad accounts or Pages on behalf of another business, we recommend that the business invite you to access specific Pages or ad accounts. You can also request access to their Pages and ad accounts. Slide: 48
  49. 49. Facebook PPC• Determine your goal – increase LIKES or drive traffic to your site • Refine your audience to target: Location, Town/City, Age, Gender, Interests, Connections, Interested In, Relationship Status, Languages, Education, Workplaces, More Categories… • Advert Images vary depending on the Action required. • Ad Creative: When creating ad text note that there is a character limit of 25 for the title and 90 for the Body copy and News Feed Link description. Make certain that the most relevant keywords are used. Also note that it is okay to push branded messages and company taglines within the ‘branding campaigns’. However when writing copy for ‘tactical campaigns’, it would be best to put yourself in the users shoes and write copy that encourages engagement. • Create dedicated landing pages for your campaigns, and use conversion tracking. • Consider using Retargeting via Facebook Exchange (FBX) advertising platform. Slide: 49
  50. 50. Facebook Ad Sizes • For more design recommendations, visit the Facebook Ads Guide. Once there, choose an objective in the left column. After choosing your objective, scroll down the page to view Design Recommendations. If you want more information on how your ad will look depending on where it's shown on Facebook, click See Display Specs below the Design Recommendations section. Keep in mind our Advertising Policies also apply. • Note: Images in carousel format ads, regardless of objective, are recommended to be 600 x 600 pixels in size. Slide: 50
  51. 51. Facebook Ad Placements Slide: 51
  52. 52. Facebook Local Awareness Ads • Facebook’s new local awareness ads are the best way to reach people when they’re near your business. And they have now added a "Call Now" button, so people can call you directly from News Feed. • They can make a reservation, set up an appointment or just get more information about your business, right from your ad. • And to make these ads even easier to set up, you can now create local awareness ads directly from your Page. All you need to do is set a budget and the area you want to reach. Facebook will do the rest. Slide: 52
  53. 53. Urchin Tracking Module (UTM) • One of the major reasons Facebook is so attractive and valuable to small and medium-sized businesses is that this is a social network that is very powerful in terms of audience segmenting or ‘Customer Audience Targeting’. Essentially, custom audiences enable advertisers to determine targets for advertising. Custom audiences can be further segmented by age, gender, geographic location, occupation, interest, and others. • For most owners of small businesses, the prospective audience segments generated by Facebook may seem very large; but, it is important to note that various segments can be targeted with different ads that will appeal to them. Each Facebook ad targeted to a specific audience can be thought of as a campaign, and should be tracked separately for the purpose of maximizing return on investment (ROI). The responses and engagement interactions that audiences have with ads and corresponding landing pages can be tracked through the use of Urchin Tracking Module (UTM) codes. • UTM codes are essentially parameters that can be appended to the Uniform Resource Locator (URL, or website addresses) to track campaigns. These codes can be created with the Google Analytics URL Builder Tool, and they essentially serve as online A/B testing platforms. By using UTM codes, Facebook advertisers can see the traffic coming to their websites and landing pages through various versions of their ads. You can see the results of these codes in your Google Analytics. Slide: 53
  54. 54. Follow-up Questions? After today’s session, you are welcome to tweet questions to our Vorian Agency Twitter Account @vorianagency using the hashtag #voriantraining https://twitter.com/vorianagency Slide: 54
  55. 55. Keep Connected After today’s session, please feel free to connect with me if you have additional questions: Facebook: https://www.facebook.com/mattrlynch All of my other Social Media links are available on About.Me: About.Me: http://about.me/au.mattlynch Email: matt.lynch@vorian.com.au Slide: 55
  56. 56. Slid
  57. 57. We would love to see you again… Thank for attending today’s seminar. • Presentation notes available at www.vorianagency.com.au/resources/downloads • Vorian Agency Services Spectrum showcases our service offering • Vorian staff are available to arrange an appointment or answer specific questions • Your feedback on today’s seminar is important to us • Please leave a review for us on Facebook, Yelp or Google My Business • Register for other seminars at www.vorianagency.com.au/resources/seminars • Invite others you may know to register for our free seminars • Special Offer for the next ten days: 10% discount on Social Media services Slide: 57
  58. 58. Social Media Services SMM - Social Media Marketing •Social Media Scope & Strategy •Social Media Content Plan •Social Media Community Management •Integrated Social Media Management •Facebook Organic & PPC Marketing – Facebook Business/Personal Pages – Facebook Custom Pages – Facebook PPC – Facebook Management •Twitter Organic & PPC Marketing •LinkedIn Organic & PPC Marketing •Google+ Marketing •YouTube Organic & PPC Marketing •Pinterest Marketing •Instagram Organic & PPC Marketing Slide: 58

Learn how to use Facebook for marketing your business. Vorian Agency is once again proudly supporting the development of local Perth businesses during 2016, through the provision of 15 business marketing training course topics at no cost for attendees. These two-hour duration training courses held in our West Perth training facility, cover 15 popular marketing topics and are presented by leading marketing specialist Matt Lynch. Designed to enhance your knowledge across a range of marketing disciplines; Matt guides new and established businesses with essential knowledge, useful take-away tips that you can implement straight away, debunks myths, explains terminology and enables you to have informed conversation on what needs to be done with current best practice methodology. Course information and booking via the website: http://www.vorianagency.com.au/resources/seminars/

Vues

Nombre de vues

565

Sur Slideshare

0

À partir des intégrations

0

Nombre d'intégrations

6

Actions

Téléchargements

11

Partages

0

Commentaires

0

Mentions J'aime

0

×