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Companies are the new media
November 13, 2013

Mauro Lupi
Partner, OpenKnowledge - mauro.lupi@open-knowledge.it

www.maurolupi.com

OPENKNOWLEDGE SRL
www.open-knowledge.it
+39 02.5810.7211
Many channels
Many authorities
Many devices

pro-publisher
people like me
brand I trust

Many formats
New filters

search engines
social media

Attention is the real money
People continue to dedicate less time to multiple sources
Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

2
Content Marketing

isn’t new
1895

2008
Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

3
Content
Marketing
is here to stay
2013 Altimeter Group

“The Top New Marketing Job
Title Recruited and Hired
will be Director of Content”

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

4
WOM

Earned
visibility

forPeople
Credibility

WHY
Content Marketing?

Attention

Trust

Reputation

Efficiency
Capitalize all content production

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

5
Content FISRT

Colleagues
Stories

THEN Channels

Customer
touchpoints

Platforms will
change, but
content will
always remain

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

6
Content Marketing starts from Customer Journey

INFORMATION
GATHERING

SHOPPING

EVALUATION

PURCHASE

PROMOTION
USE

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

7
Content Marketing Framework

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

8
Virgin’s Content Strategy

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

9
the right content
Think of you goals:
first attract, interest, engage
an THEN sell
Use publishers verbs: inform, interest, entertain, excite
Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

10
the right content
Find people needs.
Listen online conversations
then ask prospect, clients, partners
Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

11
the right content
Think about your company:
what are its real values and assets?

what really is it? what is its soul?
Define a narrative framework before any single line of copy
Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

12
how to
Find stories in your company
(sometimes you're sitting on a treasure)

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

13
how to
Define a Content Strategy,
the KPIs, a content taxonomy,
a workflow, the analytics,
and then the technology
Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

14
Allocate sufficient resources

how to

Not just storytelling bus storydoing
(where no traditional media could compete)

Build an editorial calendar

Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013

15
Chart on: http://goo.gl/4mC226

Mauro Lupi
Partner, OpenKnowledge - mauro.lupi@open-knowledge.it

www.maurolupi.com

OPENKNOWLEDGE SRL
www.open-knowledge.it
+39 02.5810.7211

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Companies are the new media

  • 1. Companies are the new media November 13, 2013 Mauro Lupi Partner, OpenKnowledge - mauro.lupi@open-knowledge.it www.maurolupi.com OPENKNOWLEDGE SRL www.open-knowledge.it +39 02.5810.7211
  • 2. Many channels Many authorities Many devices pro-publisher people like me brand I trust Many formats New filters search engines social media Attention is the real money People continue to dedicate less time to multiple sources Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 2
  • 3. Content Marketing isn’t new 1895 2008 Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 3
  • 4. Content Marketing is here to stay 2013 Altimeter Group “The Top New Marketing Job Title Recruited and Hired will be Director of Content” Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 4
  • 5. WOM Earned visibility forPeople Credibility WHY Content Marketing? Attention Trust Reputation Efficiency Capitalize all content production Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 5
  • 6. Content FISRT Colleagues Stories THEN Channels Customer touchpoints Platforms will change, but content will always remain Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 6
  • 7. Content Marketing starts from Customer Journey INFORMATION GATHERING SHOPPING EVALUATION PURCHASE PROMOTION USE Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 7
  • 8. Content Marketing Framework Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 8
  • 9. Virgin’s Content Strategy Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 9
  • 10. the right content Think of you goals: first attract, interest, engage an THEN sell Use publishers verbs: inform, interest, entertain, excite Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 10
  • 11. the right content Find people needs. Listen online conversations then ask prospect, clients, partners Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 11
  • 12. the right content Think about your company: what are its real values and assets? what really is it? what is its soul? Define a narrative framework before any single line of copy Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 12
  • 13. how to Find stories in your company (sometimes you're sitting on a treasure) Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 13
  • 14. how to Define a Content Strategy, the KPIs, a content taxonomy, a workflow, the analytics, and then the technology Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 14
  • 15. Allocate sufficient resources how to Not just storytelling bus storydoing (where no traditional media could compete) Build an editorial calendar Mauro Lupi @ SuperSummit: Companies are the new media – November 13, 2013 15
  • 16. Chart on: http://goo.gl/4mC226 Mauro Lupi Partner, OpenKnowledge - mauro.lupi@open-knowledge.it www.maurolupi.com OPENKNOWLEDGE SRL www.open-knowledge.it +39 02.5810.7211