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Lesson 9              eCommerce

2012 Max Ramaciotti        Creative Commons — Attribuzione - Condividi allo stesso modo 3.0
Ecommerce Stategic
options
Channel structure modifications.




         1          Disintermediation (sell-direct)




                      Create new online
            2         intermediary(countermediation)



                            Partner with new online or existing
                  3         intermediaries
Ecommerce Stategic
options

  1           Disintermediation (sell-direct)




 Advantages                                     Disadavantages
 1. Higher revenues                              1. High complexity
 2. Full control on process                         a. IT
 3. Customer data acquisition                       b. Logistic
 4. Benefit for whole marketing process              c. Customer service
 5. Value creation                               2. Need investments
 6. Process and technology                       3. Need Structure and organization
    optimisation
                                                 4. Can create friction with retail is not
                                                    managed correctly
Ecommerce Stategic
options
            Create new online
  2         intermediary(countermediation)




 Advantages                                  Disadavantages
 1. Higher revenues                           1. High complexity
 2. Full control on process                     a. IT
 3. Customer data acquisition                   b. Logistic
 4. Benefit for whole marketing process          c. Customer service
 5. Value creation                            2. Need investments
 6. Process and technology                    3. Need Structure and organization
    optimisation
                                              4. Implies investment in communication
 7. Possible partnership with                    on a new brand
    compatible brands
 8. Brand extention
Ecommerce Stategic
options
            Partner with new online or existing
  3         intermediaries




 Advantages                                       Disadavantages
 1. Low/no investment                             1. Lower revenues
 2. Fast go to market                             2. No/less data on customers
 3. Partner experience share                      3. Less integration with marketing and
                                                     communication
                                                  4. Fragmented user experience
Fresh
data




  http://www.slideshare.net/guest1222bdb/mary-meeker-april-2010-internet-trends
The 7 Pillars Of Ecommerce
Experience: from store to Online




 http://www.slideshare.net/zef/kids-clothing-online-shopping-experience
Social Commerce IQ Report | 8thBridge | Social Commerce Platform
How-Why We Buy- Social Commerce Infographic | MyVenturePad
What's New in Men's Clothing & Accessories | Lyst
Shop - Svpply
Risultato della ricerca immagini di Google per http---siliconang

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Lesson 9 eCommerce Strategic Options

  • 1. Lesson 9 eCommerce 2012 Max Ramaciotti Creative Commons — Attribuzione - Condividi allo stesso modo 3.0
  • 2. Ecommerce Stategic options Channel structure modifications. 1 Disintermediation (sell-direct) Create new online 2 intermediary(countermediation) Partner with new online or existing 3 intermediaries
  • 3. Ecommerce Stategic options 1 Disintermediation (sell-direct) Advantages Disadavantages 1. Higher revenues 1. High complexity 2. Full control on process a. IT 3. Customer data acquisition b. Logistic 4. Benefit for whole marketing process c. Customer service 5. Value creation 2. Need investments 6. Process and technology 3. Need Structure and organization optimisation 4. Can create friction with retail is not managed correctly
  • 4. Ecommerce Stategic options Create new online 2 intermediary(countermediation) Advantages Disadavantages 1. Higher revenues 1. High complexity 2. Full control on process a. IT 3. Customer data acquisition b. Logistic 4. Benefit for whole marketing process c. Customer service 5. Value creation 2. Need investments 6. Process and technology 3. Need Structure and organization optimisation 4. Implies investment in communication 7. Possible partnership with on a new brand compatible brands 8. Brand extention
  • 5. Ecommerce Stategic options Partner with new online or existing 3 intermediaries Advantages Disadavantages 1. Low/no investment 1. Lower revenues 2. Fast go to market 2. No/less data on customers 3. Partner experience share 3. Less integration with marketing and communication 4. Fragmented user experience
  • 7. The 7 Pillars Of Ecommerce
  • 8. Experience: from store to Online http://www.slideshare.net/zef/kids-clothing-online-shopping-experience
  • 9. Social Commerce IQ Report | 8thBridge | Social Commerce Platform
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  • 12. How-Why We Buy- Social Commerce Infographic | MyVenturePad
  • 13. What's New in Men's Clothing & Accessories | Lyst
  • 15. Risultato della ricerca immagini di Google per http---siliconang