Emotions

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What Are Emotions? Moods Feelings that tend to be less intense than emotions and that lack a contextual stimulus. Emotions Intense feelings that are directed at someone or something. Affect A broad range of emotions that people experience.

Felt versus Displayed Emotions

Emotion Dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Facial Expressions Convey Emotions E X H I B I T 4-5

Emotion Continuum ,[object Object],E X H I B I T 4-6

Gender and Emotions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Gender and Emotions ,[object Object],[object Object],[object Object],[object Object]

External Constraints on Emotions Organizational Influences Cultural Influences Individual Emotions

Three Competency Domains ,[object Object],[object Object],[object Object]

Studies * show: ,[object Object],[object Object],* Goleman 1998, Spencer & Spencer 1993

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Self Awareness ,[object Object],[object Object],[object Object]

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Self Motivation ,[object Object],[object Object],[object Object]

Empathy ,[object Object],[object Object],[object Object]

Social Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Emotions

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Emotions